We’re on a mission to help the world have more fun sex (yes, really).Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Written by the business, not verified by us.
Is Hello Cake legit?
Hello Cake (hellocake.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the customer service, noting that support teams are extremely helpful, friendly, and very quick to resolve replacement requests when issues arise. People also deeply enjoy using the various items available, finding them fun, reliable, and wonderfully effective for personal play.
However, some reviewers were not happy with product durability, explaining that certain electronic devices stop working or break down entirely after a short period of use. Additionally, a few individuals experienced frustrating shipping delays, resulting in much longer wait times to receive their online purchases than originally expected.
Auto-generated from all reviews of this business. For reference only.
I look up the numbers that they gave me for shipping it says that they have not received it they're still waiting for you it's been received to the post office they have printed a ticket but nothing has been sent to them it's been over a month now I think I've been trying to get this first they sent me something that was not even what I ordered and now they said they were going to send out the right thing a weekend
Reply from Hello Cake2026-07-06
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Service was great!!
I was disappointed in the lack of quality in the product that was being replaced.
Hopefully the product that I received will be better.
Thanks for your help.
Reply from Hello Cake2026-06-15
Thank you so much for your review! We're glad to hear you were satisfied with our service. We hope you enjoy your replacement!
I contacted Hello Cake about an issue with product I had. Hello Cake promptly responded with a solution already in progress. I received replacement product is just a few days. It's nice to see that some companies will make sure to take care of a customer issue and on top of that is a very quick manner
Reply from Hello Cake2026-06-11
Thank you so much for your review! We're happy to hear you were satisfied with our customer service. Enjoy!
The Strawberry shortcake lube gave my partner a burning sensation that made her uncomfortable.
Reply from Hello Cake2026-06-10
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
The product i purchased , tingle to mingle . my wife was telling me she didnt feel anything different Stimulation wise , ,just the application itself.
Honsetly i was a little disappointed as well. I was hoping She would feel more sensitive and enjoy, becuase of my size my wife tends to feel a quite a bit of pain during penetration. we werre both. Hoping she would feel a quite a bit more pleasure with the tingle to mingle cream for less pain during penetration. And I say size difference becuase lubrication is not an issue with her
Reply from Hello Cake2026-06-05
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
You always have the product in stock and the prices are great for such a great product. I like that there is limited ingredients to the lube as well as the flavored ones are AMAZING. I would like the option to purchase larger bottles of both the aloe lube and the flavored lube but other than that really great! And the website is really easy to navigate and delivery is wonderful!
Reply from Hello Cake2026-05-19
Thank you so much for your review! We appreciate your feedback and are so pleased to hear you are enjoying your purchase!
The replacement was bad just like the first one I bought .
Reply from Hello Cake2026-05-15
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I enjoy your libido product, but it is expensive as a 4 pack. I find value in the larger quantity product, but there was a lack of availability.
Reply from Hello Cake2026-05-15
This make us so happy! We're so glad to hear you're enjoying everything! We will look into providing other quantities! Thank you so much for your review!
Purchased the wand from CVS-charged as instructed and product did not work. Contacted customer service, received replacement-replacement does not work. Would not recommend to anyone. Very disappointed and not worth time to try to connect for yet another replacement.
Reply from Hello Cake2026-05-13
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
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