We’re on a mission to help the world have more fun sex (yes, really).Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Written by the business, not verified by us.Hello Cake (hellocake.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the customer service, noting that support teams are extremely helpful, friendly, and very quick to resolve replacement requests when issues arise. People also deeply enjoy using the various items available, finding them fun, reliable, and wonderfully effective for personal play. However, some reviewers were not happy with product durability, explaining that certain electronic devices stop working or break down entirely after a short period of use. Additionally, a few individuals experienced frustrating shipping delays, resulting in much longer wait times to receive their online purchases than originally expected.
Auto-generated from all reviews of this business. For reference only.Never received the package and terrible customer service trying to get it resolved. They made me wait weeks for a refund
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
This company is fantastic with taking care of their customers! I can't say enough good about them even whenever there is dissatisfaction of a product. They try their hardest to make it right!! And they almost always meet the mark!! They always respond back by email.... The only less than satisfactory remark I could make as to why I chose 4 stars and not 5 is there was some changes made to the little sucker that I found not to be ideal for me.... But I'm sure there was a lot of thought and important reasons the changes were made in the long run and I understand that. ...Always will be a big fan of HC!! Excellent company!!
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Vibration is weak and gave a weak orgasim. I’m so disappointed after my purchase and reaching out getting a replacement and having the exact same experience. Wasted time and money unfortunately.
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Quick and easy and solved my issue with no problems!
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
I usually get my order within 1 week but it took longer this time. I was a little disappointed in that . However, love the products. Tony
We're so glad to hear you're enjoying everything! We're sorry for the shipping hiccup! Thank you so much for your review!
Husband and I got the anal lube and it’s great! Not sticky easy clean up great for water play as well!
Thank you so much for sharing your experience with us. Enjoy!
Super fast amazing customer service. Device dies too quick. So still having issues with the device.
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I did not knowingly or willingly sign up for drop shipments of your product, I’m a 70 year old man, not that frisky, just wanted something for when I was actually in the mood. The first time I purchased a single small canister of solo lotion it lasted me over a year. I want to be taken off auto ship. I like your product but when and if I need more( now that I have a half dozen products 😳🙄, I’ll surely call and order more when I need it, maybe in 3 years. Please take me off auto ship, I’ve unopened boxes if this stuff and I’m not getting younger, catch my drift? Please confirm that you will close my auto ship account. It’s a great product but at my age just thinking about self pleasure is enough with the hopes that maybe once a month it might happen. I’m not 23 any more😬😟.
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
First one broke. In talking to customer service I received a new one but told if this one broke I was out of luck. If the product breaks bc its faulty I can not receive another.. the first one broke after first use..m
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I have an older version of the one I recently got. This one has barely any power behind it and feels like a feather to me.
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I bought a little sucker from Walgreens thinking I would get the amazing little gadget that I got a few yrs back and it was awful. Then I message them and tell them id like the original or my money back. They said id have to wait. Then they send me the exact same version of the little sucker. This thing does nothing it definitely doesn't do any actual sucking. And I hate it. So now I have 2 toys that are trash. I feel like ive been given the run around and wish I had spent the money on a rose.
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Did not work. No tingling.
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
I reached out asking where I could purchase a new charger, for their butt toy and if not what the charger details were to buy a universal replacement. They emailed me back in a day and told me they’d happily send me a new charger. FREE! I got it fast. Only down side it was white not green but that preference. Would recommend this company
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Very fast response. No waiting. Shipped product fast and stood behind there product.
This make us so happy! Thank you so much for your review!
Products are great. i have loved using them. Customer service response is also great. all interactions extremely positive. Damaged product replacement policy is not so great. I lose respect very quickly for a company that says "oh, we will replace this one, but next time you just get 15% off if you want to replace it," when either their shipping line or the carrier damaged an ordered product before it even got to me. That is not my fault, and penalizing a customer for that loses said customer.
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Easy ordering, good product, a little long on delivery..
Thank you so much for your review!
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
When my favorite “little sucker” stopped doing its job, hello cake was very quick to answer me back and offer a replacement! I have never received faster care than I have with hello cake:)
This make us so happy! We're so glad to hear we were able to attend to your needs! Thank you so much for your review!
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