We’re on a mission to help the world have more fun sex (yes, really).Every product is designed to help individuals and couples try something new, fun, different. Each formulation, toy or specialty product is tailored to helping you try a specific type of new sexual experience.
Written by the business, not verified by us.Hello Cake (hellocake.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the customer service, noting that support teams are extremely helpful, friendly, and very quick to resolve replacement requests when issues arise. People also deeply enjoy using the various items available, finding them fun, reliable, and wonderfully effective for personal play. However, some reviewers were not happy with product durability, explaining that certain electronic devices stop working or break down entirely after a short period of use. Additionally, a few individuals experienced frustrating shipping delays, resulting in much longer wait times to receive their online purchases than originally expected.
Auto-generated from all reviews of this business. For reference only.We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
This make us so happy! Thank you so much for your review!
Your product arrived as dedcribed
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
They honor their warranty no questions asked. Super legit.
Thank you so much for your review!
Just didn’t work for me. Will use til, they’re done. If anything changes. I’ll be sure to update.
Hi Sheda, We're so sorry to hear you didn't get the results you were looking for. You can reach out to your doctor in the "Messages" section of your dashboard to review the results you are currently seeing to see what they might recommend. We appreciate your feedback and we can be reached at any time at [email protected] if you need anything.
Awful. I had the original blue device and what they sent me was absolutely a different product and looks different. It doesn’t function at all the same as the blue one I still own. It’s simply the worst, no suction. Any positive review is most likely for the previous device. Submitted return request and haven’t heard back. I guess I’ll just have to tell all the women I know to stay far far far far away from this brand. If I could give 0 stars I would. $50 down the drain, please learn from this review and SAVE YOUR MONEY and go buy from a different brand who actually has good customer service.
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
Great customer service. Great product. Truly happy customer.
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
I bought a device it worked and stopped working reached out to hello cake. I have multiple devices I use and are good products but once in a while you get a defective one. Submitted a request for replacement no issues a replacement was sent in the mail took couple weeks to arrive. Great customer service and care provided they stand behind their product and customer satisfaction is guaranteed.
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
I have ed and using this solution helps alot
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Awful customer service response time . Vague tracking of order which took far too long . Slow and not customer oriented
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
It don’t Work @ All … Sorry I have to get the product back . Thx.
We are so sorry to hear about your experience! We appreciate you letting us know and providing us your valuable feedback. Please be on the lookout for an email from our support team to see if we can help make things right.
This make us so happy! We're so glad to hear you're enjoying everything! Thank you so much for your review!
Hello Cake com was very prompt and understanding with my problem. I would recommend using them.
Thanks for your review! We appreciate your positive feedback and look forward to fulfilling all future purchases! Enjoy!
Quick and easy ordering! And it actually works!!!
Thank you so much for your review! We hope you enjoy your purchase!
The warm and cold tingling products are great.
Thank you so much for your review! We hope you continue to enjoy your purchase!
Time from order to receive product was rapid. Love the product. It dispenses easily and feels great
Thank you for your amazing review! We're pleased to hear you were satisfied with our service. Enjoy!
Customer service was excellent. My product stopped working and they shipped me a new one.
This make us so happy! We're pleased to hear you were satisfied with your experience with our team. We hope you enjoy your replacement!
the bigger size seems to have solved the thickness issues. im happy again.
Thank you for your review and feedback! We're so glad to hear that you're satisfied with our product. Enjoy!
Thank you so much for your review! We're so glad to hear you're enjoying everything!
Quick response, good product.
Thank you so much for your review! We hope you keep enjoying our products and we'll keep providing quick responses!
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