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Hergivenhair

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198 reviews

3.7198 reviews
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About Hergivenhair

Data updated
Website
hergivenhair.com
Category
Business Services
Location
China
Status
Unclaimed
Last 12 months
16 reviews
Replies to negative
44% (27/61)
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About this business

Find natural hair textured wefts, closure, clip in hair extensions & wigs at Her Given Hair! 3 textures in Kinky, Coily, Curly for natural protective styles.

Is Hergivenhair legit?

Hergivenhair (hergivenhair.com) has a 3.7 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 44% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Hergivenhair more than a hair company it's a community

I love hergivenhair it's more than a company it's a community. They are always available for customers, they listen to their customers.their products are top tier high quality. They always running sales which help us saves money sometimes. Their wigs are ultra natural.wearing their wigs are like wearing your own natural hair.

Hair

I have been using HerGivenHair since 2022 and they never disappoint! The customer service is A1, the hair is high quality and the hair is usually delivered well before the expected date. I will definitely purchase more hair from them.

Reply from Hergivenhair2026-10-08

Thank you so much for your continued support since 2022! We're thrilled to hear you've consistently had great experiences with our customer service and hair quality. Can't wait to serve you again! Hergivenhair Team

I have been wearing Hergivenhair for 3 years

I have been wearing Hergivenhair for the past 3 years and I am so impressed with the kinky blow out extension😍 it blends so well with my hair and can wear the bundles all year long. The hair looks like it grew from my scalp. Customer service is great, Anna from VIP group is so kind and considerate. Can't wait to try their curly textures soon!

Reply from Hergivenhair2026-09-29

Hello Dear, Thank you so much for your amazing feedback! We're thrilled to hear that you've been loving your Hergivenhair extensions for the past 3 years, and that the kinky blow out texture blends so perfectly with your hair. It means the world to us that you feel it looks like it grew from your scalp! We'll be sure to pass your kind words along to Anna — she'll be so happy to hear them. Can't wait for you to try our curly textures! 💕 Best regards, Hergivenhair Team

Great Service and Quality

Love everything about my purchase from Hergivenhair. The quality is unmatched and I receive compliments all the time. I have been buying hair from them for years and will continue to do so. Great customer service and fast shipping! I highly recommend purchasing from Hergivenhair!! They are the absolute best!!

Reply from Hergivenhair2026-09-22

Thank you so much for your amazing review! We're truly honored to have you as a loyal customer for so many years. Your kind words about our quality, service, and shipping mean the world to us. We can't wait to keep serving you — thank you for recommending us! ❤️ Hergivenhair Team

Amazing Wig with Hair Given Hair

I still love wig from Hair Given Hair. they are soft, blend, and easy to use . it's smilar to my hair . Only the price , always expensive but It definitely my favorite protective style. XOxO

Reply from Hergivenhair2026-09-21

Thank you so much for your lovely feedback! 🥰 We're thrilled the wig blends perfectly and feels like your own hair. We hear you on the price — quality does come at a cost, but we're glad it's worth it as your favorite protective style! XOXO 💕 Hergivenhair Team

The wig is perfect to match my previous…

The wig is perfect to match my previous texture. I feel more like myself after experiencing hair loss and its definitely getting compliments. Iwould purchase From here again Shipping time was a lil long but it was worth it

Reply from Hergivenhair2026-09-18

Thank you so much for your kind words! We're thrilled the wig matches your previous texture perfectly and helps you feel more like yourself. Your compliments mean the world to us. We appreciate your patience with shipping and can't wait to serve you again! Hergivenhair Team

BUYER BEWARE

I ordered a wig from Hergivenhair, and my order was nearly $300. I purchased insurance because I have never worn a wig before and wanted to be able to send it back if something was wrong. The order shipped very fast. When I received it, the color was supposed to be natural but instead it looked very brown, like a color 4 in synthetic hair. The top portion, which would be like a closure, was very used and combed through as if it had been previously returned. The bottom portion of the wig had hair that resembled plastic. It does not look human. Also, the wig wouldn't even sit on my head. It's like the equivalent of a adult wearing a child's hat. I don't know if it's damaged or I was sent the wrong product. I immediately notified Hergivenhair the same day it was received using their web contact form. No response. I later used email, and Instagram messages. No response. I could not return using the return form on the site because this is a Chinese company. Somewhere in the shipping process, the tracking number converts to a different tracking number as if it's shipped from China, then to a US based warehouse where it's re-shipped. When the tracking number changes, it doesn't show as shipped on the return form, so you cannot initiate a return. I emailed a dozen times with the insurer, Seel. They also said they cannot initiate a return until the original tracking number updates. Now I don't know if they're doing this as a tactic to avoid returns within the seven day policy, or if it is standard for a company that ships worldwide. Eventually, I had to do a chargeback with my card company. Now miraculously, Hergivenhair is available and responding to me on Instagram and email. Instead of just sending me a shipping label or address where I can return the wig on my own dime, they want to restart the return process to decide if they want to accept the product as a return. My credit card company says I don't have to interact with them. They have now begun harassing me with numerous texts and emails. I would not recommend purchasing from this company!

Reply from Hergivenhair2026-09-08

Dear Customer, We are truly sorry to hear about your experience and sincerely apologize for the frustration this situation has caused. This is not the level of service we strive to provide, and we completely understand your disappointment. We would like to clarify that Seel is a shipping protection provider and does not handle post-sale issues such as returns or product quality concerns. Our team has been reaching out via email and text messages in an effort to resolve your issue directly—not to disturb you, but because we genuinely want to make things right. We understand that you may not wish to continue communication at this time. However, we want you to know that we take your feedback seriously and are committed to improving our processes. If you are open to it, we remain ready to assist with a proper resolution. Once again, we apologize for the inconvenience and appreciate you bringing this to our attention. Sincerely, The Hergivenhair Team

Please save your money!!!!!!!!

I purchased a really expensive kinky straight wig in their longest length. I also purchased a wig for my sister. I spent about $1000. I am not exaggerating when I say that I could have bought the same quality on Ali express for $100. Trashy, stiff and shedding in less than 1 week. I tried to reach out for help and no response. I don’t understand how these companies have repeat customers…

Reply from Hergivenhair2026-08-27

Hello Tanya, Thank you for your feedback. We apologize that our wig did not meet your expectactions. Please understand that we treat our hair quality very seriously. This is definetely not experience we want to bring to you. Our colleague will reach out to you promptly via email soon. Please keep an eye on your inbox for our response. Your satisfaction is very important to us. We want to make this right for you. We apologize for the inconvenience again. Appreciate your understanding in this matter. Best regards, Hergivenhair Care Team

Amazing Match & Versatility

I absolutely LOVE my Kinky 3-in-1 Half Wig! The color and texture match my natural hair perfectly, and the blend is so seamless. I also love how many different styles I can create with it—the versatility is amazing! It’s lightweight, comfortable, and looks so natural. The customer service deserves a shoutout too! They were incredibly helpful throughout the process, from helping me choose the right color and texture to keeping me updated on my shipping. The entire experience was amazing from start to finish. I’m definitely impressed, will purchase more products and highly recommend!

Reply from Hergivenhair2026-08-19

Thank you so much for your amazing review! We're thrilled that you loved your wigs. Our team takes great pride in providing top-notch service, and knowing that you felt supported means the world to us. We can't wait to style you again—welcome to the HerGivenHair family! 🌺✨ Best regards, Hergivenhair Care Team

Found My Forever Wig Company

I absolutely love every wig I’ve purchased from HerGivenHair! I needed my wig in time for my vacation, and their team went above and beyond to make sure it arrived on time. Their customer service is truly 10/10. My hair turned out exactly how I envisioned for my Hawaii trip, and I received so many compliments! I’ll definitely be ordering many more wigs from them. I’m officially obsessed!

Reply from Hergivenhair2026-07-31

Hello Brenda, Thank you so much for your amazing review! We're thrilled that you loved your wigs and that we could help make your Hawaii trip even more special. Our team takes great pride in providing top-notch service, and knowing that you felt supported means the world to us. We can't wait to style you again—welcome to the HerGivenHair family! 🌺✨ Best regards, Hergivenhair Customer Care Team

First time ordering from HerGiven hair 10/10 experience ❤️‍🔥

First time ordering from HerGiven hair and I honestly think this is the best experience I ever had with a haircompany! From service to top quality of the half wig I orderder. The packaging was classy and simple but you could feel the elevation. After processing it took 2-3 days for my order to arrive which is extremely fast considering I live in Europe. Thank you Fanny and others for your service this will not be my last time ordering from HerGiven 🥹❤️

Don’t buy the cheap wigs they’re offering

I’ve ordered a few wigs and clip ins from this company in years past, all of which were in the $300-$500 range and all excellent quality. After not placing an order for 5 years, I ordered a unit in April for $165 and it was trash and the shipping took about 4 weeks. It was not human hair, beauty store quality, poor construction, wrong color, poor fit, the drawstring was useless and combs were flimsy and wouldn’t stay put. I didn’t contact the company directly to complain, I trashed it and took the loss. Be careful of buying the cheap wigs, I guess I got what I paid for.

Love the quality of the hair.

Love the quality of the hair. So natural looking. Many people think it’s my natural hair. Customer service is great. Hair is great. It’s the only company I use for my natural hair wigs. I own over 75 units from this company and enjoy every one of them. Sometimes I like to go kinky, coily, curly, or straight. It depends on my mood and the look I am going for. They have them all. From short styles, shoulder length or long. I have been wearing wigs from HGH for over 5 years and I truly enjoy wearing HGH wigs. I only wear natural hair wigs and this is the only company I use.

I had a truly wonderful experience with…

I had a truly wonderful experience with Hairgivenhair. I initially had to return my wigs because the wigs were too small, and to make things more complicated, my package was damaged by US authorities during delivery. Throughout all of this, Hergivenhair was incredibly patient, supportive, and proactive. They replaced my wigs, custom‑made the alterations, and guided me through every step with genuine care. I later ran into another issue receiving my package, and once again the team went above and beyond to help me. When my wigs finally arrived, they were absolutely beautiful - very full, soft, and a perfect match to my natural texture. I’ve received nonstop compliments. This was my first time ordering from Hergivenhair, and I am surprisingly grateful and impressed. Their customer service is unmatched, and the quality of their textured wigs is truly the best I have found. I will definitely order again! Thank you, Hergivenhair. Rae, you are truly thr best - I appreciate you.

DO NOT BUY HAIR FROM THIS COMPANY

DO NOT BUY HAIR FROM THIS COMPANY! I ordered their 20" coily half wig and what they sent was definitely NOT 20". It was more like 16". Also, the density was pure garbage! You could see the tracks all in the front. There was a lot of spacing. This is the worst wig I've ever bought in my life. Their prices are absolutely ridiculous for the low quality hair they sell. Stay far away from this company. They are frauds!

During a Member VIP sale

During a Member VIP sale, I purchased 2 thin part (no leave out) units. One was 20" kinky straight, and the other was 18" coily. Awesome discount and excellent quality. I received the units quicker than expected. I have already worn them both. Both of them came in the natural color, but they still blended well with my jet black leave out pieces. No matter how often I change up my Hergiven hair units (short/long/color/black/texture), people who see me at church/work/events always compliment my hair in a way that tells me they believe it's my real hair that has grown from my scalp. The hair is so versatile. With the kinky straight, I just wash, rev-air it out, flat iron it and do different curls on the ends with the curling iron and wear it as middle and side part. With the coily unit, I have worn it with it's natural wash-n-go curls, and also with finger coil twist-out. I let my 10-year-old twin daughters do the finger coils. It turned out beautifully. I look forward to switching it up next week.

Best natural hair color blend

I have always wanted to experiment with different hair colors and Hergivenhair colored units have given the opportunity to change my hair color during different seasons with imo hands down the most realistic natural hair on the market without damaging my own! Highly recommended

Highly recommended

I have at least 12 HGH wigs in my collection and all of them without exception are of high quality. People always think that it is my own hair! All the wigs have stood the test of time and still look as good as new. My favorite wigs at the moment are the half wigs because they are quick and easy to install and blend in seamlessly. Their customer service has also been excellent. I would highly recommend them

Disappointed

Delivery was delayed and clashed with a trip that I was taking and had hoped to wear the wigs to. I spent over £300 on two wigs and neither is wearable due to the awful smell that they have. I have tried washing them in various conditioners, ACV rinses etc but NOTHING can get rid of the smell which seems to be engrained in the cap of the wig itself as well as the hair. The wigs are also unusable because they have way too much hair on them the even pass as natural; they would completely swamp my head! Waste of money because I can’t even return them according to the company policy. I’d recommend buying clip ins and wigs from Amazon which have always looked, felt and most importantly smelt better than the ones from this company.

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