Great communication
Great communication; company accompanied me trough the whole process of buying and shipping
About Hergivenhair
Data updated- Website
- hergivenhair.com
- Category
- Business Services
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 44% (27/61)
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About this business
Find natural hair textured wefts, closure, clip in hair extensions & wigs at Her Given Hair! 3 textures in Kinky, Coily, Curly for natural protective styles.
Is Hergivenhair legit?
Hergivenhair (hergivenhair.com) has a 3.7 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 44% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
I am impressed with the quality of the…
I am impressed with the quality of the hair. It is amazing it has the texture of my 4c hair, it has exceeded my expectations. Thank you so much! The wig is very light on the head! And i can do many different hairstyles! The delivery was fast and it took less than 7 days to arrive here in Paris! I wore my wig to my friend’s wedding on Saturday, I looked gorgeous !😍😍😍😍
Good products
I honestly don’t understand the 1 start reviews. I’ve placed 3 orders with them over the past 18 months. Haven’t needed to get in touch for support as my orders have all be fine. They come within the ordering time frame for the items one came 3 weeks earlier that projected.
The quality of this hair is fantastic
The quality of this hair is fantastic. It really mimics 4C hair texture. It’s nice and thick and you can wash it over and over and it stays fluffy and thick. I get lots of compliments when I wear it and people cannot believe it’s a wig,
MsNaturallyMary $10 referral
Although through MsNaturallyMary $10 off referral, the 12inch 4B ponytail had gaps of hair missing. You can actually see RIGHT through the middle of the ponytail. Overall, delivery was a couple of days, and the inches were present despite hair "businesses" being known to cheat in sizing. I've read the instructions fully, concerning initial care prior to wearing and maintaining. I won't know till after preconditioning, finger detangling and hand dry, the overall quality prior to wearing. I won't get caught up in the advertising again.
Buyer beware do not and I repeat do not…
Buyer beware do not and I repeat do not order from this company the hair tangles and sheds like crazy the wig is trash they should have given me my money back but instead they sent me instructions on how to care for the wig (like I dont know how to care for wigs) This wig only last 2 weeks $300 down the drain
Stand UP and Open your eyes
Black women… this business or should I say this Asian business does not respect us. They literally look at us like a joke as we still continue to give them our money. I’m never going to give this company money ever again they are ridiculously expensive with low grade shedding wigs and they don’t even have the decency to respond to your Instagram inbox or email. They have a bogus point system that gives you credit in pennies (17.72 points was given .35 credit) We really need to stand up including these influencers that promote these businesses that do not like us and not for us.
Reply from Hergivenhair2022-08-01
Hello Alicia Barrens, we are so sorry to hear that. Sincerely apologies! We have replied to your email. Have you got it? According to our point system(50 points = $1), 17.72 points equals $0.35. It is right. I checked that you have 868 points. (868 points = $17.36) You can use them on your following orders. Then I'm sorry that I fail to find any email about shedding on your history orders. So sorry for the inconvenience we brought. Please don't worry. Please feel free to email us at [email protected] all the time. We will address it asap. We commit to respect everyone. I think there is something misunderstanding. Sincerely apologies again!
This is the WORST hair ever.
This is the WORST hair ever. 1) It takes FOREVER to receive hair 2) It SHEDS like CRAZY 3) My scalp won’t stop itching. Who knows where in China it comes from 4) Gets Tangled 5) CRUNCHY and DRY even when using recommended products. I just purchased this hair 10 days ago and have asked my hairstylist to remove it!
Reply from Hergivenhair2022-06-22
Hello Stacey, we are terribly sorry to hear that you are not satisfied with our hair. As we do not see you have reached out to our support team, please email us at [email protected] so we can look into this matter. We stand by our products but if the hair didn't meet your expectations we always refund. We will assist you further if you could give us additional details about your order. Sorry again for the inconvenience.
Amazing!
I LOVE hergivenhair! The hair is very soft and the texture is lovely. I'm getting so many compliments!
i still havent recieved my tracking…
i still havent recieved my tracking package it's been a week or so, please let me know what i should do, i've already contacted them before
I haven’t even received product I’m…
I haven’t even received product I’m only trying to contact and no numbers listed work. I’m concerned and yet Ms.NaturallyMary supports 100%. I need a reply; email sent twice yesterday. Update: I have heard from the company specifically Coral and I’m very satisfied with customer service. I’ve been updated about delay and order and at this time I’m receiving a refund but will order from company again one day.
This company will harass you if you…
This company will harass you if you leave a bad review on their site or Instagram!! Who harasses the public for sharing information one can find on google about a business? Too bad you can’t give negative stars!
Just stay away
Just stay away! Just another careless Chinese company looking take our money with inferior products! A 180 dollar pony tail with a 25 cent comb attached....they are ridiculous and should be out of business.
I agree with the reviews -AVOID
I agree with the reviews. I have bought twice from them now. The hair is not 100% human hair. It does not straighten it tangled and nots and sheds. Not worth it for the price. Even paid extra for it to be coloured and they didn’t even colour it properly too patchy. Just avoid
I brought a 22inch coily curly bundle…
I brought a 22inch coily curly bundle and it’s super short! I use to buy this hair when they first started but clearly they have gone down hill from all these bad reviews. Nearly £300 wasted! They don’t answer emails!
**BUYER BEWARE**
**BUYER BEWARE** I bought the 14" Pineapple wig with bang. The bang is trash! It tangles and gets matted with every wear. The rest of the hair is just okay (it dries out easily, but is easy to comb once wet) but don't waste your extra money on the bang. Contacted customer service and they were useless, just sent me a bunch of videos on care and products to use. Would not buy from again since they don't stand behind their VERY expensive products!
Waste of money and a big scam
This compagny is a scam another chinese compagny robbing us. The hair is fake overpruce. They get rich alone by charging restocking fees. They make returns imposible. I find better wigs on amazon free shipping free return.
Their customer service is horrible
Their customer service is horrible. I placed an order & they immediately took the money from my account yet they took an excessive amount of time to process & ship my order. Their number on the website is no longer working/disconnected, they didn’t reply to my emails or online messages through their website. Their site says my order should take 2-5 days yet, my order still, hasn’t shown it’s shipped or processed on their online account login. It’s been over a week that they’ve has my money & not shipped my order, processed my order nor bothered to communicate or even reply. I’m going to have to file a BBB complaint & call my bank to refund. I highly suggest anyone who’s had problems file a BBB complaint and they’ll be forced to be professional. It appears they have wronged many customers.
The worst hair I ever brought
The worst hair I ever brought. Don't believe the YouTube reviews. The hair was a complete waste of money.
I place an order and after few minutes…
I place an order and after few minutes they sent me back my money with no explanation. I tried emailing them and no answers; I have had problem with the hair In the past and decided to give them another try. I feel these YouTube gurus get better quality of hair and treated better than the real customers, and then we get treated like s****!!! Even though we spent the big money and the YouTube gurus most of them get the hair for free to give review. We all need to boyycut her given hair until they get it together 🤬🤬
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