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Home & Garden

Heritage Parts is now Parts Town

Claimed

200 reviews

4.5200 reviews
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About Heritage Parts is now Parts Town

Data updated
Website
heritageparts.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Replies to negative
89% (16/18)
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About this business

Heritage Parts is now Parts Town!Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started.For more information, please visit https://www.partstown.com/together.

Written by the business, not verified by us.

Is Heritage Parts is now Parts Town legit?

Heritage Parts is now Parts Town (heritageparts.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-12.

What people say

C
ChrisUnited States · 2 reviews · Verified ·

Fast and friendly service.

J
JamesUnited States · 1 review · Verified ·

Great service

Great service. No complaint.

J
JohnUnited States · 2 reviews · Verified ·

The manual for the slicer provided an…

The manual for the slicer provided an easy way to find the part I needed. Thanks Heritage!

c
customerUnited States · 1 review · Verified ·

Parts came quickly

Parts came quickly, and were just right. We had a PERFECT experience with Heritage!!

P
PhilUnited States · 2 reviews · Verified ·

Fast and efficient! Found just what I needed at a great price!

Easy to find the right parts for my equipment. Prices were very competitive. Fast and easy check out. Shipped and delivered exactly as they stated. Very pleased!

D
Dianne SproullUnited States · 2 reviews · Verified ·

I received the product quickly and when…

I received the product quickly and when I called with questions customer service was very helpful.

J
JoeUnited States · 4 reviews · Verified ·

The overall experience was very good

The overall experience was very good, but your business model seems focused on contractors and not home owners. It is what it is and you probably won’t change it, but if one day you want to be the go-to place for all of us for parts, help us answer these questions: 1. Why is shipping so expensive for small light weight items even for ground delivery? 2. Do I have all the parts I need for the job? Does the website recommend any? 3. Am I certain I am getting the right parts? Why are so many photos of parts missing? Thanks for delivering the parts I ordered in a timely manner!

J
JWebUnited States · 3 reviews · Verified ·

Great part,super fast shipping.

J
Jose CamachoUnited States · 1 review · Verified ·

Knew exactly what I needed to order.

Knew exactly what I needed to order. Pricing was fine.

c
customerUnited States · 1 review · Verified ·

Thank you for the ease of ordering and…

Thank you for the ease of ordering and the quick shipping

c
customerUnited States · 1 review · Verified ·

Parts good, shipping expensive

You have the parts, your service is great, but your shipping costs are always very high.

C
CharleyUnited States · 1 review · Verified ·

Easy to find the part needed

Easy to find the part needed, quick shipping and overall a great purchase.

Scott HallmanUnited States · 3 reviews · Verified ·

Looked everywhere for a replacement…

Looked everywhere for a replacement part that fit our custom hood fan with no luck... this fit perfect. The great 360 degree view of the product was the key

c
customerUnited States · 3 reviews · Verified ·

Fast delivery and the parts were just…

Fast delivery and the parts were just exactly what was stated and what I needed

D
Dave BradfordUnited States · 7 reviews · Verified ·

You have always been helpful with the…

You have always been helpful with the parts diagrams and the very quick shipping. Thanks

L
Larry S.United States · 1 review · Verified ·

Good Service

The item was not available at any other supplier that I found on the internet. Heritage had the item and they shipped it to me immediately.

c
customerUnited States · 2 reviews · Verified ·

All good.

All good. Very smooth experience.

M
Michael D.United States · 1 review · Verified ·

Awesome service, fast shipping, ok price!

The part was exactly what I had ordered. Service and shipping were great! However the part with shipping was about $240. Coincidently my wife on the same day ordered the same part from another website for $161 with free shipping. The parts are both oem parts in the same packaging from the same company. It’s a tune up part needed once a year so I will keep the part for next year and avoid the hassle of a return. I thought that was dramatic difference for the cost of the same part.

T
Troy F.United States · 1 review · Verified ·

They do a great job and make it easy

They do a great job and make it easy. Thank you so much!

c
customerUnited States · 1 review · Verified ·

Awesome Customer Service

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