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Is Hoteling legit?
Hoteling (hoteling.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 49% give 1 star; The business has replied to 5% of negative reviews. Last updated 2026-09-04.
This is the first time is used hoteling but i was searching on all the websites that i could think of and the prices were still to high thankfully i came across this website and reserved with them i saved over 100 dollars on my hotel reservation to vegas.
Reply from Hoteling2016-07-14
Hello Isabel,
It's very nice of you to let us know your positive feedback. I'm happy you found our offer the most attractive and I'm looking forward to seeing you again soon.
Kind regards,
Magda P
Easy booking and good offers but booked hotel a few days ago and despite being told I will receive a confirmation email I am still emailing. Luckily I saved the initial booking form for website directly. I phoned the hotel to verify and all was booked properly. So in summary good website but slightly patchy confirmation process although you can probably track your booking through the website but it is still important to get confirmation email.
Reply from Hoteling2016-07-13
Hi Felipe,
I'm glad to hear that you found our offer competitive. I took a look at your booking and I can see that the confirmation email was sent to you straight away after you've processed with the booking, however I've just resent it so please check your mailbox when you get a chance. If you have any more doubts, please feel free to contact us on [email protected] and our Team will be more than happy to assist you.
Best regards,
Kasia
The cheapest price for the hotel I had been looking at!
The only thing was, I called their call center to speak to someone regarding the room type, and to double check the price (to see whether they could get it cheaper than the website). The guy I spoke to told me that the price has just gone up (by 50 pounds), I said that the website is still showing the original price (50 pounds less)... He told me that I wouldn't be able to book for the price I was seeing, because as soon as I go to the next page, the price will change etc etc... Well, that was NOT true, as I managed to book the hotel for 50 cheaper than what he was saying. Just a little bit of wrong information there; otherwise, happy with the service. Easy to use website, and the cheapest rate.
Reply from Hoteling2016-07-12
Hello Samira,
Thanks a lot for taking the time to get back to us with your review. It's a pleasure to hear that you enjoyed using our service on occasion of this booking and that your overall experience was positive. Please be advised that we work on live prises and they tend to fluctuate quickly. Also, our best deals are available on line, this could have been the reason why our holiday expert could not book your your holiday at the price shown on our website.
I'm sorry for any misunderstanding and I hope that despite of this, you'll have a truly fantastic time away!
Kind regards,
Ania
Hi there,
You're more than welcome! I'm happy to hear that you find our website straightforward and easy to navigate.
Have a pleasant stay.
Kind regards,
Magda P
I found your website through CruseCon and am very pleased with the deal we got for our hotel. Your website is easy to use. Thanks
Reply from Hoteling2016-07-13
Hi John,
You're welcome! I'm really glad that you found our website user friendly and your overall experience is positive.
Have a wonderful holiday!
Kind regards,
Paula
The website was easy to use and moved quickly. A very pleasant experience. I would use Hoteling.com again the next time I book.
Reply from Hoteling2016-07-13
Hi Steven,
I'm truly glad that booking with us was a pleasant and smooth experience for you. Thank you for the 5 stars.
I hope you'll have a terrific time away!
Kind regards,
Kasua
Although the hotel has a liberal cancellation policy(24 hrs), I booked through Hoteling.com and tried to cancel 8 days before my stay. They said their policy is 9 days and I could get no refund($733.39 for two nights). Tried to at least change the dates and was told no changes could be made. I only saved a few dollars over booking directly with the hotel. I would never use them,(or Trivago, which is the site that took me to hoteling) again.
Reply from Hoteling2016-07-13
Hi Ken,
I'm really sorry to hear that you feel this way. Please let me explain that our cancellation policy is available on our website and also during the booking time you can see it while choosing a room type. I'm sorry for any inconvenience you've faced.
Kind regards,
Paula
I must admit after reading some reviews on here I was VERY skeptical after I placed my order. BUT I was able to confirm with the resort (which you should always do) and we are good to go next week. Saved a GOOD amount of money! Would definitely recommend to friends. THANK YOU!
Reply from Hoteling2016-07-13
Hi Joshua,
I'm glad to hear that you appreciate our service. Please bear in mind that the customers who are not completely satisfied with their holidays are the most willing to post comments. Nonetheless the majority of the reviews we have are really positive. Thanks a million for the recommendations and I hope you'll have a wonderful time away!
Best regards,
Kasia
Simple and straightforward site to negotiate. Booking was easy and prices were very good.
I found this site very easy to use. It is very simple and straightforward and the prices are very competitive. I would use it again.
Reply from Hoteling2016-07-13
Hi Gail,
Thanks a lot for getting back to us with your feedback. I'm really pleased that you wouldn't hesitate to use our service in the future!
I wish you a wonderful time away!
Best regards,
Ania
I wish you can send the information to the Hotel sooner.I call yesterday they didn't have any information about my reservation.
Reply from Hoteling2016-07-13
Hi Eubaldo,
Firstly, please let me explain that sometimes receiving the details of your reservation by the hotel can take a little longer as we cooperate with the third party suppliers. I've already contacted the hotel supplier for you to chase it up. I'm glad that your overall opinion with us is positive and I hope you'll have a pleasant time away.
Best regards,
Kasia
Hoteling consistently gave me the best price for the hotels I was looking at
Reply from Hoteling2016-07-13
Hello Shelley,
Many thanks for the highest rate. I'm so glad that you enjoyed using our service on this occasion.
I wish you a wonderful trip and many lovely memories to bring back home!
Best regards,
Ania
I'm quite often using Hoteling.com website and I'm very happy. It's very easy to make and cancel reservations. Plus you have the best price for the same value. Thank you very much
Reply from Hoteling2016-07-12
Hi Boris,
You're very welcome! I'm glad to hear that we have a long-standing and happy customer. I hope to see you again soon and I wish you a marvellous time away.
Kind regards,
Paula
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