Confirmation roulette
The confirmation email said I had booked a room in Harrisonburg, VA. The room was actually booked in Harrisburg, PA.
About Hoteling
Data updated- Website
- hoteling.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 5% (5/104)
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About this business
Here at Hoteling we like the no-nonsense approach. Book with us to find your perfect hotel, whatever your budget!
Is Hoteling legit?
Hoteling (hoteling.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 49% give 1 star; The business has replied to 5% of negative reviews. Last updated 2026-09-04.
What people say
Unprofessional conduct
I was treated in the most unpleasant way full of humiliation and rude attitude escorted out of the hotel building by the hotel front desk manager, wouldn't recommend this to anyone.
Out Our Business
I received an email that the company folded as of July 15th. Now I am trying to get my money back. Bogus.
Administration ?
The hotel booking went really well. Until I discovered the company had gone into administration. Leaving my hotel booking - where? Still waiting to find out.
Quick and fast
Fast service quick
cuba trip
Worst nightmare got to cuba and our motel wasn't even paid for and still can't seem to get a hold anyone to get a refund d
Not satisfied
Very unhappy with arrangements made be hoteling.com. after getting to hotel, they had no record of our reservation. Unable to reach booking website to try to confirm. Hotel on hold for quite a long time. No answer. Not sure where to go with this. Originally thought everything was fine, Rates reasonable until we got to hotel.
quick, easy, great overall.
We used hoteling.com to book our hotel stay. The only problem that we had was when we called the hotel to confirm our reservation. They informed us that our particular travel agent must have 'some glitch in their system as alot of their customers (including ourselves) had there reservations cancelled by accident'... this was quickly rectified by the hotel who also upgraded our room.
No reservation??
I just booked our hotel for mid September and I called the hotel to confirm the reservation, and they have no record of us having a reservation with their hotel. Meanwhile, my CC has been charged and my emails have been left unanswered. I would like to know if we indeed have a booking or not before we make the trip for our getaway weekend!! Note - will be happy to edit my review once someone gets in contact with me@@
Reply from Hoteling2016-07-15
Hello Erin, Thank you very much for taking your time to contact us here. Since you made the booking yesterday I can assure you that we always respond to ever email received, however we work on a chronological data order. We've also been in touch on Facebook and I advised you that your reservation is fully confirmed in our system. Sometimes it may take time to receive a full guests's details by the hotel, so it's good to wait around 72 hours to check that. I have already emailed your hotel and once I get their written confirmation, I'll let you know. Kind regards, Magda P
Hoteling gets 5 stars !
I booked my hotel easy and it was a great deal. Thumps up on this booking site !
Reply from Hoteling2016-07-15
Hello Sandra, It's a pleasure to know that your booking experience with us was hassle free. I'm grateful for the highest note and I wish you a memorable time away. Kind regards, Magda P
Great service
The whole booking expedience was simple and straightforward.
Reply from Hoteling2016-07-15
Hi Bernard, That's great to hear that the booking process went for you so smoothly. Wish you a relaxing stay! Kind regards, Kasia
Easy, straightforward booking
This was my first time using Hoteling but I would use them again. Booking process was straightforward and the price extremely competitive.
Great prices!
I was skeptical at first but the low prices are legit! Definitely will be using you again!
Easy and clear
Low prices among different sites. Clear invoice
Great booking site!
I was able to find a great deal at Hoteling.com, almost 50% from what other sites offered, will follow up after our trip!
It doesn't get any worse that this
Booked on Monday and tried to re-confirm my reservation with the Hotel first later on Monday and again on Wednesday. The hotel has no record of my reservation on either day. I have since emailed hoteling.com 4 times and called them twice. Each time they have a different story - first it was that it may take 72 hours for the hotel to get the reservation, then it was that the reservation is in the name of a third party supplier and will not change into the customers name until 48 hours before arrival. Been told they sent off for the confirmation number and they'd call the supplier and get back to me. But they haven't. I set them a target for end of day today to get this straightened out or I will need them to cancel the reservation and refund my money so that I can make reservation with a service that actually delivers what they sell. Thus far, this outfit has been nothing but ridiculous and incompetent. A hotel reservation is not rocket science and should not take several days to confirm. We'll see if they manage to pull this around but I am not holding my breath at this point. Will probably end up paying more than I would have had I booked with a competent provider in the first place.
Great rate!
I was able to save nearly 30% off of the hotels regular rate, or other sites too! Fantastic service, and easy to book.
I Want My Money Back
I reserved a room through hoteling.com and when I got to the hotel, there was no record of the reservation. The number to get in touch with them is bogus. Their website is shut down and I'm furious. I've lost $200 and there's no way for me to get it back.
Good deal
I had no problems getting my reservation at a better price than other sites.
Please with the hotel price and ease of booking
Got my first deal with Hoteling with the Universal Studios Orlando Holiday Inn - a suite for just $73 a night. The hotel turned out to be much better than I expected, and it was very easy to book. We are going back to Orlando and wanted to stay at the same Holiday Inn, so when I did a search again, Hoteling once more was the best price so I booked again with Hoteling. I now look at Hoteling first when I am looking at hotel prices. It's important to note that I had a terrible experience with Hotels.com a few years ago and was stuck in a terrible hotel in Atlanta that was definitely not as depicted on the site, and even after complaining to hotels.com, I was ignored by hotels.com so I have chosen never to do business with hotels.com. I am glad Hoteling has renewed my confidence with using a third-party vendor to search and book hotels.
Reply from Hoteling2016-07-15
Hi Therese, I'm sorry to heat that about your experience and I'm really glad that our service and offer met your expectations. Thanks a million for the 5 star review and wish you a truly relaxing time away! Kind regards, Kasia
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