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Hoteling (hoteling.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 49% give 1 star; The business has replied to 5% of negative reviews. Last updated 2026-09-04.
I want' sure if I would get a better rate than the hotel chain itself, but I did with hoteling!
Hello Jose, What a great news! I'm pleased our rate works so well for you. Have a fantastic time away. Kind regards, Magda P
Very professional service. I booked with hoteling.com and I received the confirmation immediately. Then I spoke with the receptionist in the hotel and they already all the information of my booking. I really recommend this booking site.
Hello Isaura, Thank you very much for the highest note and your recommendation. I'm glad everything went to plan and I hope your getaway will be relaxing. Take care! Kind regards, Magda P
My first time booking, its a new site. So I am giving it a try.
Hi there, I'm grateful for the time to share your feedback with us. I hope your overall booking experience with us went smoothly and I wish you an enjoyable time away. Kind regards, Magda P
I made a booking for a hotel stay,fell ill,and couldn't attend a meeting I had planned.I asked for a refund,and hoteling, provided same,with no problems,and very quick refund of monies.The best Ive experienced.
Hi Shirley, It makes me delighted to hear how pleased you're with our service. We aim to take the best care of our customers, so thanks for your appreciation. Let's hope to assist you with your future bookings! Kind regards, Magda P
I will advise hotel link to friends and family
Hi Christopher, That's great to hear that the booking process went smoothly for you. Thank you for the recommendations. Have a relaxing stay! Kind regards, Kasia
I found booking with Hoteling simple and easy.
Hi Phil, I'm happy to read that you found our booking process seamless. I cannot wait to see you again! Kind regards, Magda P
It was very simple and easy to make the booking is was looking for just give it a try
Hi Brian, I'm pleased that the booking process went for you without any hassle. Have a pleasurable stay! Kind regards, Kasia
I booked a popular hotel in Sicily that I'd been eyeing for a while through hoteling.com. Got my email confirmation and voucher, everything looked fine. Then 3 (THREE!) days later, I got a lazy email from Anna, a customer service employee, saying that unfortunately the room wasn't available after all, but they could offer me a similar hotel with a better guest rating instead on the same terms. In the meantime, the original hotel had sold out on all other booking sites and it is now impossible for me to get a room at that hotel. The hotel they offered instead is not nearly as good and much cheaper, so their "offer" of the same terms is a joke. I would say this borders fraud, the only mitigating factor is that they haven't charged me yet. Wrote a dissapointed and dissatisfied email back asking them to call me (as there are no phone numbers on their booking site - wonder why) and come up with a better solution than the proposed, haven't heard anything yet, it's almost been 24 hours. Can NOT reccommend this site!
Hi Ditte, I'm really sorry that our service didn't meet your expectations on this occasion and that it has happened to you. Please let me explain that sometimes hotels do overbooked themselves, just in case of cancellation. Unfortunately we have no control over it, however we monitor the situation and on the rare occasion like this we always help our customers in need to find the best possible alternative. That's disappointing for me to hear that the accommodation offered didn't fulfil your needs. I can see that the dedicated team is currently working on your case and I can assure you that my colleague will be back to you as soon as it will be possible. Please accept my apologies for the difficulties and I hope everything will be sorted out for you shortly. Best regards, Kasia
I had an excellent first time experience, will definitely use again
Hi Richard, I'm truly glad that booking with us was a pleasant experience for you. We'll be pleased to assist you in the future. Wish you an enjoyable stay! Kind regards, Kasia
Yesterday I tried to book a hotel in Bangkok for 12 nights in november. In the last step of my booking I got an error message with the request to call them on an indicated number. I called that number and until today there is no answer at that number, only what seems to be the end of a recorded message. I also sent them a mail yesterday evening and guess what : no answer...
Hi Johan, I'm really sorry to hear what has happened to you and for your later difficulties with getting in touch with us. I can assure you that we aim to provide the highest level of customer care and assist in any need. We also do respond to every message received, however we work on a chronological order, so it's not always immediate, but as fast as possible. I think I found your email which was sent to the incorrect department and I've already passed it to the relevant specialists. We usually advise our customers to double check their bank statement and contact us if anything has been taken from their account. Here I cannot find any sign of the booking made under your name. If there is anything else I can help you with, please do not hesitate and contact me on [email protected] and I will do my best to help you. Kind regards, Magda P
Easy and clear online booking, I'm waiting till I arrive to share my experience.
Hello Ro, Thank you so much for your excellent feedback. I'm happy you find our booking process seamless and I hope to assist you this way many more times. Kind regards, Magda P
they are great even though we had to go to another hotel because they one they booked us to was full... but I had an nice time..
Hello Parris, I'm glad to hear that you're satisfied with our service and you've had a pleasant time away. However, I'm sorry that not everything went to plan and I sincerely apologise for your inconvenience. I hope your future experiences will be hassle free. Kind regards, Magda P
Really fast and easy bookings.. Really cheap too.
Hi Edgar, That's fantastic to know that speed of our booking process and our prices suit you so well. Thanks for the 5 star review! Kind regards, Magda P
Friendly and efficient .
Hi Marty , Thanks for your lovely review. I'm glad that you're pleased with our service. Have a fantastic getaway! Best regards, Paula
easy to follow.
Hi Delilah, Thanks for your review. Have a fantastic break and let us know how it goes! Best regards, Ania
My brother suggested I try you when I was booking my trip in late 2015 for July 2016 and I was able to get my hotel room for a great rate and save a substantial amount for my trip to Boston scheduled for next week.
Hi Laurie, I'm glad to hear you've had such a pleasant booking experience with us. Have a lovely time away! Kind regards, Magda P
i had to cancel my first reservation in order to add one date on to it what a problem and hassel could not get a hold of anyone to help
Hello Lynn, Thank you very much for sharing your opinion with us here. I can assure you that we always try our best to assist our customers. I hope your future experiences will be seamless. Take care! Kind regards, Magda P
WAS VERY EASY TO GET RESERVATIONS.
Hi Michelle, It's a pleasure to know that you found our booking process straightforward. Let's hope to assist you this way many more times! Kind regards, Magda P
Simple and easy to use site great prices and fast confirmation.
Hi Jo, I'm happy to read our service suits you so well. Enjoy your getaway! Kind regards, Magda P
Booked with Hoteling via Trivago. Had a great room rate compared to other sites. Hotel confirmation and vouchers were available immediately. Happy with my experience.
Hello Catrin, That's fabulous to hear we were able to offer you the most competitive prices and a quick process. I cannot wait to see you again! Kind regards, Magda P
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