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Is Hoteling legit?
Hoteling (hoteling.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 49% give 1 star; The business has replied to 5% of negative reviews. Last updated 2026-09-04.
in administration within one hour of making payment.
Are you seriously asking for a review! My debit card was charged twice on 15th July, my bank blocked a third attempt, and then I was notified Hoteling.com had just gone into receivership, my booking would not be honouored, and I have to go through the disputes procedure to reclaim the payment for services not delivered.
I changed my mind about the hotel and called to cancel my room 13 days prior to the hotel stay and learned the company (Hoteling) went bankrupt 2 days after booking my hotel. No one is reachable in the company. Not by phone or website! Unbelievable. No one can refund me and it is unlikely the hotel will get a penny of my money which would cause me to pay again if I hadn't had a change of plan. :(
I had been watching prices for a last minute trip. After scouring the internet over several days, this is where I found the best deal. Booking was easy.
I hadn't used this site before and as soon as I found hotelling had the cheapest rates for my dates I jumped onto it and booked my desired hotel! Very easy to use, would definitely recommend it!
Without a warning or email, Hoteling.com closed down. Which means that whatever you booked with hoteling.com no longer is valid, wether you paid them or not. I am still disputting with my credit card company to get a refund since there is no way to reach customer service through hoteling. The email link they left on the website doesn't work either. My vacation was booked for September, and it was suppose to come with a full refund.
Hotel was under construction. Was not notified before. Extremely loud and ungoing construction everywhere. Pool and restaurant were closed. Noise made it impossible to rest before nightfall. Disappointed
Arrived at hotel. Reservation cancelled that morning and not by us. They tried to contact Hoteling... went into receivership on July 15th 2016. Had to pay again. Will try to reverse through Mastercard, or claim through travel insurance.
You take our money, you cancel our accommodation and you are no where to be found.
You left us standing at the hotel counter shocked and horrified. You didn't even give us a courtesy notification but rather take our money and vanish.
Scum.