SCAM
They took my money and cancelled my reservation. Had to pay upon arrival even though I had not received a refund from hoteling.com. Tried calling and emailing with no success. Filed claim with Chase.
Here at Hoteling we like the no-nonsense approach. Book with us to find your perfect hotel, whatever your budget!
Hoteling (hoteling.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 49% give 1 star; The business has replied to 5% of negative reviews. Last updated 2026-09-04.
They took my money and cancelled my reservation. Had to pay upon arrival even though I had not received a refund from hoteling.com. Tried calling and emailing with no success. Filed claim with Chase.
Gave me a good list of plac to stay on the route of my holiday travel and each I booked reached a good standard, what more could I ask
I had booked a room at best Western bangtao Thailand. On arrival with my family I got the shock of my life when told that booking was cancelled due to non payment by the booking agency. I was already charged through the credit card. I had to pay in cash and that too at an extra rate than that of the booking. So bad an experience that can never be forgotten
We went for vacations with our friends who booked their stay in a regular tourist agency. I booked the stay via hoteling.com, in the same hotel, in the same time and with the same service. We saved nearly 33% off of what our friends paid. Before vacations, I was a bit concerned, after reading opinions here. But we had no problems at all. I do recommend this site.
Look at headline
I made a reservation and I paid in advance .need you reembolse money back. ASAP
I AM VERY NERVOUS --- we booked a hotel in Vietnam, paid in full - however I am now extremely nervous after reading the latest reviews. I have learnt a huge lesson, and from now on will book accommodation through the hotel direct. Rang hotel - cancelled!!!! NO STARS :(
Paid in March 2016 for hotel in July 2016. 1 week before travel and company went under. Company hadn't paid hotel so now having to pay again and even more! Beware this type of business model which does not pass on your payments before you arrive at you hotel or airport.
went bankrupt and stole my money, what more can I say. CXNTS
I just got to my second hotel after the hotel I booked, waited til I travelled there and then told me that these guys cancelled my reservation with no explanation. The from desk then told me they could get me a room at 3x the rate. Naturally I was P I S S E D!!! I had to scramble to get a room way across town after I did a whole lot of research on the area where I was planning to stay I guess your customers don't mean xxxx to you. Very unprofessional. I used orbitz for years and never had a problem!
Excellent and easy
I prepaid for a weekend stay at a hotel in Washington DC. While I was there, someone from this company called the hotel, told them my reservation was "cancelled" because the company had declared bankruptcy, and that I should be charged directly. The hotel thankfully refused to charge me directly since I had the receipt that I had already paid this company. It is currently in dispute. DO NOT USE HOTELING.COM, THEY ARE A SCAM!!!
I used trivago to search for the best price and was linked to hoteling.com where i went through and was charged. I received a confirmation with itinerary email. Show up to the hotel and they said it showed up as canceled. Went to the hoteling.com website and it looked bogus. Tried contacting someone and it said m-f only European time. Overall worst booking experience I've had to date.
I liked you site, but I'm looking for the expansion of your site to cover more countries.
Time to consult my credit card company methinks. You win some you lose some.
We booked our holiday in February, but when we heard about the bankrupting of the company we called the hotel. They told us that our reservation has been cancelled even though we have already paid and we now have to pay the first amount + 33 %. Unacceptable scum company. They didn't even inform us about the cancellation of the stay. Stay away! (Which is easy since those tricksters can't be found anywhere)
I have found this site very helpful and indeed I noticed that it is the cheapest iv found on sites. I had booked a hotel on this site and realised that it is actually cheaper than booking direct
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