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Is Hoteling legit?
Hoteling (hoteling.com) has a 2.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is poor. Opinions are polarized: 46% rate it 4 stars or higher while 49% give 1 star; The business has replied to 5% of negative reviews. Last updated 2026-09-04.
You deserve to go bust you money grabbing scam artists
It's less than 1 month until my holiday and you have sent an email about administration. We won't be getting our money back either!
Called the hotel and all the rooms had been sold on. Now for us to book somewhere it's double the price! You have made our experience hell. The only good thing that came out of this is that YOU won't be in charge of people's holidays anymore! SCUM !
I booked a room and am unable to get in contact with anyone to cancel. Even called the hotel I booked and they have no record of my reservation. I was scamed
We had a horrible experience with Hoteling. We paid for a night in Providence RI only to find out when we went to check in that the reservation had been cancelled the day before. No effort on their part to refund our money or assist us with other accommodations. Sound like a scam? I think so!!!!
I like to express my sincere "Thank you" to the wonderful people at Hoteling.com. They were extremely helpful, very polite and very determine to find me the best rates. They made my booking reservation easy and very simple and had my reservation sent to my email immediate after hanging up with them. I was very impress with them and enjoy their professionalism and from this point on any hotel booking that I need in the near future Hoteling.com will be my only choice.
Hoteling.com is number one in my book. Thank you so much!
In May we made a reservation with hosteling.com and paid for our stay with our credit card. We received a confirmation from the hotel. When we arrived at the hotel, they told us the reservation had been cancelled by jumbo tours.com 2 days before our arrival!!!!
Don't make a reservation with hosteling.com!!!!
They cancelled my Reservation w/o any notification!
We showed up at the hotel and were told hoteling.com cancelled our reservation! I did NOT receive any notification at all!!! And they charged my credit card and have NOT reimbursed me.
Beware! There are a lot of reviews like this!
Slimy Travel Website Leaves Me Hanging "High and Dry!"
So I booked a hotel reservation with Hoteling.com on May 10th in Palm Springs, CA. for Oct. 7-10 which is 100% booked in the entire area for many miles around for the music festival that weekend. My 1st "red flag" was that I never received a confirmation email from Hoteling.com, although I fully paid for the reservation with my AMEX card at the time of booking. It was only after I called them a couple of times directly, cajoling them to send me a receipt that they sent confirmation at least 24 hours later. Confirmation didn't even note which card I used to pay. Feeling a bit uneasy I called the hotel and they validated that they had a confirmed reservation for me. Things are okay at that point. Right? Wrong! I tried to click on their link a couple of days ago and was directed to a page which said they'd declared bankruptcy on July 15th with no guidance posted on how to recover my money. WTH?! Then I ran across this website with all of the horror stories. Glad I did. Called the hotel today and found out Hoteling.com cancelled the reservation back on June 2nd without notifying me and no signs of the money I paid, as the hotel never received. Now I'm out of $478.01 due to these slimy business practices. I'm filing a dispute with AMEX to attempt to recover my money. But status is up in the air.
Hoteling is a scam company who stole my money on 24th June for advance payment for 2 nights accomodation in Doha for 21 & 22 July. When I arrived I discovered that the hotel has not been paid. The hoteling website is not responding & the phone number does not answer. Beware of this site.
Travel 9 hours to a hotel that was less then acceptable and not at all what the picture showed. Went to check in, and was told that my reservation has been cancelled it during my transport, and that they were at full capacity and had no room for me. Absolutely unacceptable.
I cancelled both my bookings at the Hampton Inn in Richmond, Kentucky. I have been charged for both but have not received credit for my cancellations. When should I expect the refunds? Lynn Grove
Hoteling was a HUGE scam and almost ruined my trip to Cabo San Lucas. We booked 3 nights at Tesoro Los Cabos for July 16-19. It was the cheapest price available.
When we arrived to the hotel, they told us our reservation was cancelled, with no notice to us. The website hoteling.com nows claim to on longer exist and now will go by the name Low Cost Travel. Wells Fargo was able to return the money, and Tesoro made us a new reservation at a similar rate, however that was just so scary and unprofessional to cancel our reservation.
Stayed at hotel on the night booked to find next day at check out that my reservation was cancelled on day of arrival. Still took payment from me but I was held by hotel manager stating they had not received payment from third party and that the booking was cancelled by third party the day before.
Confusing. Embarrassing. Frustrating and more.
I booked my trip with Hotelling.com and they CANCELED my reservation WITHOUT letting me know about it. In addition they KEEP my payment.
I had email from hotel directly regarding it and only after I asked them for additional service. I can imagine myself if I find it at the time of check in. :(
I need a refund. my reservation was cancelled without my knowledge and my money was taken from my account anyways. there is no number to get in touch with to get my refund. this is a scam
What a fraudulent company, trading whilst insolvent and still taking customers money for well knowing that they are about to go into receivership and not refunding accommodation that was legitimately cancelled.
The company went out of business the day before the hotel was reserved and cancelled the booking with the hotel but never informed me! Now, not only did I lose out on the money I paid for the hotel, the hotel charged me for cancelling within 24-hrs of the reservation. Not to mention that there were no rooms to be found that first night after arriving from the airport! NOT COOL!
They are thieves! Went out of business & took my money.
Booked, paid & got screwed!
Got to my resort just two days after booking & hoteling ceases to exisit. Actually corresponed with them same day. Thieves they are
Don't ude this Company!
If Hoteling.com reads This, please give us an answer.
We had made a reservation at the hotel 'Amberton Cozy' in Kaunas, Lithuania from 21th-26th july. We made that reservation at june the 7th and received a confirmation from Hoteling.com.
Today we arrived at the hotel and We were informed that they have cancelled our reservation the 18th of july without informing us!!
They have not refunded our money or given any explanation. So we had to pay AGAIN for our hotel room.
So NO recommends from us!!
Louise And Laura
I bought the reservation number 8180358 with debit card and paid $ 166,65, when I arrived at hotel this reservation was canceled!!! I needed make another reservation in Hotel and paid again.
I want my money back!!