Great quality product & great price as…
Great quality product & great price as well as shipping. My order came a day early!!
The best online store to buy hookahs, shisha tobacco, coals, and hookah accessories. Our highest priority is customer satisfaction.
Written by the business, not verified by us.iconhookah.com (iconhookah.com) has a 4.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 75% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-02.
Reviewers had a great experience with this company. Customers frequently praise the incredibly fast shipping times, careful and secure packaging, and the extensive selection of top quality products available. Consumers also deeply appreciate the reliable service, consistently fresh items, and the extremely helpful support team always ready to quickly assist buyers. Though some customers experienced frustrating issues regarding unexpected shipping delays, packages remaining stuck in transit, or missing items from their purchases. A few people additionally mentioned receiving goods that did not properly match the online descriptions or completely failed to satisfy their expectations.
Auto-generated from all reviews of this business. For reference only.Great quality product & great price as well as shipping. My order came a day early!!
Could not have asked for better service everything was as I was expecting and more.
Great variety, fresh shisha, and super fast shipping. All in all a great experience! Would buy from Icon again and would definitely recommend.
Everything was great, product came in packaged carefully and properly Only thing I’ll say is I paid for a faster delivery and ended up being later than the cheaper option. Asides from that everything was good Recommend for the price
Top quality products and very fast delivery. Thanks a lot for the staff
Nice flavor, but it burnt fast.
Large selection of shisha. Super fast shipping and incredibly fresh.
It's a leading and powerful company.
Customer services contacted me to discuss my order and make sure they got me what I needed. Shipping was fast & excellent service, can't ask for anything else!
Thank you for your fantastic review! We're so glad to hear your order arrived quickly. Providing fast and reliable shipping is something we strive for, and we're happy we could deliver a great experience. We truly appreciate your support and look forward to serving you again!
Thank you for your wonderful review! We're thrilled to hear you had a great experience with us. Your support means a lot, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again soon!
We're sorry to hear that you haven't received your order. Please send us your order number so we can look into the shipment and provide you with an update as quickly as possible. We look forward to assisting you.
Offered product on website which was not in stock had to wait and reply for four days to email and had no idea about shipping regulations. At the end had to cancel my order.
Thank you for your feedback. We're sorry your experience didn't meet your expectations. While we do our best to keep our inventory updated, there are rare occasions when an item becomes unavailable due to high demand. We also apologize for the delay in responding to your email. Regarding shipping regulations, international shipments are subject to the import laws and restrictions of the destination country, and unfortunately, these requirements can vary. We always try to provide the most accurate information available and assist our customers throughout the process. Although we're sorry your order had to be canceled, we appreciate your feedback and will use it to improve both our inventory management and customer service.
I am from caribbean island St. Kitts and Neivs and recently ordered a hookah from Icon Shop. I was very impressed with the entire experience. The hookah arrived safely, was well-packaged, and the quality was exactly as advertised. I highly recommend Icon Shop to anyone looking for quality hookah products. Thank you for the excellent service and product. I will definitely be ordering again.
Thank you so much for your wonderful review and for choosing Icon Shop all the way from St. Kitts and Nevis! We're thrilled to hear that your hookah arrived safely and that you were happy with both the packaging and the quality of the product. We work hard to ensure every order arrives exactly as expected, no matter where in the world it's being shipped. Your recommendation means a great deal to us, and we're grateful for your support. We look forward to serving you again on your next order. Enjoy your hookah, and thank you for being part of the Icon Shop family!
Seemless selling and smooth transactions. Great products available and a great variety.
Thank you for the wonderful feedback! We're glad to hear your experience was seamless from start to finish. Providing a smooth shopping experience, a great selection, and quality products is exactly what we strive for. We appreciate your support and look forward to serving you again.
Again order to UK, amazing quality, quick despatch and delivery. Absolutely recommend.
Thank you for coming back for a second order! We're delighted to hear that your experience with our UK delivery was just as positive the second time around. Fast dispatch, reliable delivery, and quality products are exactly what we strive for. We truly appreciate your recommendation and your continued support.
Thank you for your support! We're so glad to hear you've had a great experience with both our products and service. We truly appreciate your business and look forward to serving you again in the future.
Thank you for the shisha
Thank you for your kind words! We're glad we could help you find exactly what you were looking for. We appreciate your support and hope you continue to enjoy your shisha. We look forward to serving you again soon!
I love the company ordered twice. Everything came on time and quick.
Thank you so much for your support! We're thrilled to hear that you've ordered from us twice and that both orders arrived quickly and on time. We truly appreciate you being a part of the Rejuvia family, and we're grateful for the trust you've placed in us. Here's to many more restful nights ahead!
Their process was very simple and efficient and the customer service were so nice! The product was exactly what was promised and shipping was so fast once ID and age was identified! Definitely will be ordering from them again!! 10/10!! ⭐
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