Who Are We? With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication to providing high quality products, we have developed into one of America's fastest growing promotional products manufacturers.Our journey has been driven by passion and innovation, leading us to continually upgrade our manufacturing techniques with the latest technology. In addition to our exceptionally talented staff, we have dedicated over 150,000 Sqft. of space towards making the highest quality promotional items.When you choose us, you’re choosing a company committed to delivering exceptional value—affordable pricing, superior quality, and reliable service. Each product is crafted with care, knowing it represents your brand and leaves a lasting impression. Thanks to our relationship with other top manufacturers like Bic™, we look forward to expanding our product line further. With over 1 billion promotional products sold across the globe, our experience is unmatched. Knowing our products leave a lasting impression, each team member works diligently to make sure each order is made to provide the utmost satisfaction for our customers.Browse Our Best SellersWatch Our TV Ads
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Is Imprint legit?
Imprint (imprint.com) has a 4.1 out of 5 rating on OK.one, based on 141 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 76% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 66% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently share that they love the outstanding product quality, noting that custom items arrive much faster than expected and turn out looking brilliant. People also appreciate the smooth ordering process, helpful communication, and responsive support whenever questions arise during customization.
Some people were dissatisfied with late deliveries that completely missed their scheduled events and important deadlines. Shoppers additionally noted frustrating experiences involving incorrect print colors, unexpected sizing discrepancies, or completely misaligned designs on their personalized items. A few consumers mentioned difficulties with poor product durability and getting helpful customer support resolutions.
Auto-generated from all reviews of this business. For reference only.
I placed my order several weeks before an event with a guarantee it would arrive before the event. The product did not arrive before the event and was actually several more weeks after the promised date of arrival.
Had they not guaranteed the delivery date I would have spent my money with another company.
Reply from Imprint2026-08-17
Hello, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We appreciate your feedback and will continue working to improve our communication and customer experience. Best regards.
Order 100 koozies for a charity fundraiser my daycare does annually. The site was easy to use, even for someone now super tech savvy. Product came quickly and pricing was fair compared to other sites I had looked into. Only complaint- when they arrived I was disappointed in the sizing. On the website my layout looked bold and larger than what came. I compared my images to the product and all around just appeared smaller and less bold. Was not as impressed as I hoped to be.
I got the 1 color printed polo and it's a really nice product! Lightweight, perfect for Florida heat, good quality shirt and the print is well made. Thanks!
The shirt is perfect for what I wanted. Specifically, I wanted a light weight polo that would breathe and not be constricting. The artwork was great. A few changes can be made but this is the first attempt at making the artwork live. Highly recommended!!!
I ordered can koozies on April 14. It is July 17 and we still haven't received. I've been asked to review Imprint several times, but still haven't received my order. Lolz. Terrible experience all around. Won't use your company ever again.
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