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Business Services

IP2Location

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478 reviews

3.9478 reviews
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About IP2Location

Data updated
Website
ip2location.com
Category
Business Services
Location
Malaysia
Status
Unclaimed
Last 12 months
28 reviews
Replies to negative
37% (28/76)
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About this business

IP2Location™ is a non-intrusive IP geolocation solution to help you to identify visitor's geographical location, i.e. country, region, city, latitude, longitude, ZIP code, time zone, connection speed, ISP and domain name, IDD country code, area code, weather station code and name, and mobile carrier information using a proprietary IP address lookup database and technology without invading the Internet user's privacy. The solution is available as database, programming API and hosted solution. Request your free copy of the demo database today!

Is IP2Location legit?

IP2Location (ip2location.com) has a 3.9 out of 5 rating on OK.one, based on 478 user reviews collected here. It is listed under Business Services and its reputation is mixed. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 37% of negative reviews; 28 of them were added in the last 12 months. Last updated 2026-10-25.

What people say

Helpful... to a point...

While the services offered are extremely valuable, the IP2Location Excel plugin install is very troubling. I am rather tech savoy but not all users will be. When I need a simple conversion from IP or Lat Long to show City/State, it seems that it takes me more time to find a simple way to perform the conversion than necessary.

I tested it with two different people…

I tested it with two different people in two different places far from each other and the results were all wrong

Reply from IP2Location2018-10-09

Thank you for your feedback. Can you please email us the IP addresses? We will investigate on this matter.

Database correction request - need support

Hi, I've dropped 2 mails (to sales and support) for an IP GeoLoc correction and I've received no acknowledgement nor cases. Please advise as a matter of urgency. Thanks.

Not working

Not working i have so many time try

Reply from IP2Location2018-09-28

Thank you for your feedback. We would like to understand more about the issues you were facing when using IP2Location. You can send us more information to our email support and we will look into it for you. - Kim

not find real location

Reply from IP2Location2018-09-13

Thank you for your feeback. Can you please let us know the IP address in question via email? Our QA team will investigate this matter. Although we do not guarantee 100% accuracy in the IP2Location products, however we should be able to achieve high accuracy in most countries.

Says you can download up to 30…

Says you can download up to 30 countries at a time but doesnt let you. i had 30, then tried 29, 28,27 everything is blocked.

Reply from IP2Location2018-09-13

Thank you for your feedback. We could not reproduce the issue reported. Can you please make sure you have login to the user area before exporting? If the issue still persists, can you please send us a screenshot via email? Our technical team will following up with you to resolve this matter.

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