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Home & Garden

Jaspertronics

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101 reviews

4.6101 reviews
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About Jaspertronics

Data updated
Website
jaspertronics.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
20% (2/10)
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888-391-5596[email protected]jaspertronics.com

About this business

Jaspertronics is a service parts dealer representing Projection Light Bulbs, DLP TV Bulbs, Stage Lighting, Medical and Dental Bulbs, Home Appliance Parts, HVAC Parts, and more. If you do not see your service part listed or have a question to help locate the correct part number, please do not hesitate to contact our support staff by email: [email protected] or call toll free @ 888-391-5596.

Is Jaspertronics legit?

Jaspertronics (jaspertronics.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 20% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Tim LaurUnited States · 1 review · Experienced 2024-09-13 ·

Refreshing experience

I was in a hurry to get my order so I made a small error. It was about 10 minutes to Five, but I already clicked, 'Send' so I tried to call the number listed. It was refreshing to get a human on the line immediately, and he resolved my concern with professionalism and expedience. I have now received my repair parts and installed them before I got the request for reviewing the order. That also is rare. Thanks to Jasper T for the amazing experience.

P
ParshuUnited States · 1 review · Experienced 2024-09-05 ·

Great prices for genuine replacement…

Great prices for genuine replacement bulb for Sony projector VPl-VW385ES (LMP-H220). Lamp arrived quickly and install was really easy - plug and play. Projector back to its glory days with bright and vibrant display now. HIGHLY recommend Jaspertronics as they offered really good money saving advise on the phone which helped me making the right decision when choosing the lamp.

Marvin DunlapUnited States · 1 review · Experienced 2024-09-10 ·

I would like to thank dalton.ikenberry…

I would like to thank dalton.ikenberry at jaspertronics for the help with a part I ordered from them and with the warranty on the part and sending a replacement. The communication was excellent and quick response and in a professional manner.i would definitely order from them again, thanks again !

Dean SUnited States · 1 review · Experienced 2024-09-05 ·

It arrived broken but was able to move the lamp to another housing and it works great.

The item arrived with a broken tab on the housing and even though it installed fine the lamp didn't work at full brightness. I had to contact them to see about a replacement. With the suggestion to move the lamp to an old housing I had did fix the brightness issue. The last lamp I bought from Jaspertronics for my TV the tab was also broke upon removal yet that one worked fine until it blew. Even though the box had a little damaged during shipping the lamp was encased in foam blocks, the damage on the box was not near the broken tab. For the inconvenience of having to move the lamp to another housing I did get a 10% refund which I appreciated. The lamps last about 18-20 months(definitely not 6000 hours they advertise, bur maybe a little over half that) and if the TV is still functioning I will likely buy another lamp from them if they still sell them. A new lamp is about 1/8 the cost of a new TV, and one of the TV's I bought lasted 7 years and the last one only lasted a year before it failed which is why I am back to using this projection TV. At that rate of TV's I am further ahead just buying these lamps.

M
Mark EdwardsUnited States · 2 reviews · Experienced 2024-09-01 ·

Avoid... I wish I had read the reviews more carefully.

On a positive note, customer service was always prompt. Negatively, I was not notified until after my first purchase that the "genuine" replacement lamp I purchased for our BENQ projector would only have 50%-70% of the lamp's ideal brightness. Not acceptable. The second time around, the lamp casing would not even fit into the projector! Again, unacceptable. Then the company tried to send 3rd lamp which I did not request. Fortunately, I was able to cancel the order. When I replied that I would purchase directly from BENQ, I was told that I would be buying "exact same lamp at a much higher price." Honest? That may have been so, but the lamp I purchased from BENQ was as bright as expected the very first time around.

Kenny GironUnited States · 1 review · Experienced 2024-08-27 ·

stay away, garbage aftermarket bulbs, fake reviews

I ordered a replacement bulb for my Benq ht2150st and installed it. It malfunctioned and burned out under light usage, after about 4 weeks. They sent a replacement. It burned out in a couple weeks also. Emailed them and they said “it’s out of warranty because the first bulb you ordered is past the warranty date” what a laughable company. NEVER BUY from jaspertronics. My last OEM bulb lasted 5 YEARS!!!!! They try to get you to pay to send your projector in to clean it and do a rundown on it ☠️💀😂😂. You can thank me now or regret it later. Stay away from this joke

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