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Home & Garden

Jaspertronics

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101 reviews

4.6101 reviews
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About Jaspertronics

Data updated
Website
jaspertronics.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
20% (2/10)
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About this business

Jaspertronics is a service parts dealer representing Projection Light Bulbs, DLP TV Bulbs, Stage Lighting, Medical and Dental Bulbs, Home Appliance Parts, HVAC Parts, and more. If you do not see your service part listed or have a question to help locate the correct part number, please do not hesitate to contact our support staff by email: [email protected] or call toll free @ 888-391-5596.

Is Jaspertronics legit?

Jaspertronics (jaspertronics.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 20% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Original OEM bulbs lasting 4,000 hours at terrific price

Very fast service for original Viewsonic RC-100 projector bulb, excellent price, as well as 240 day warranty. Previous bulb fro. Jaspertronics lasted 2.5 years or about 4,000 hours. I will be sure to purchase another as backup at the end of warranty so that I do not have to worry about it becoming obsolete.

The lamp you sent puts a black line…

The lamp you sent puts a black line across the top of my TV screen. Can you send a replacement? After I installed the lamp, it worked for a few days, then this black shaded section now shows across the top of the screen. Please respond with what I should do. Thanks!

Reply from Jaspertronics2025-03-24

Thank you for sharing your feedback regarding your experience for your 2008-09 Mitsubishi TV. We appreciate the opportunity to assist you. We recognize the complexity involved in certain television repairs; purchasing a new television may indeed have been the more prudent choice. Regarding the black bar issue, we highlighted the light tunnel as a significant factor in the display of your TV, and we strive to communicate all relevant details to help resolve such matters effectively. We value your input and hope that you might consider reaching out to us again in the future, should you need assistance. Your satisfaction is important to us, and we are here to help.

Our lamp went out right before the weekend......

Our lamp went out right before the weekend and we placed the order with an expected delivery date of the following Wednesday. Jaspertronics had it all packaged up and shipped so fast that we received it two days sooner (on Monday afternoon) and it works perfect... Great service!

The ordering process went smoothly and…

The ordering process went smoothly and the shipping went well too. Not sure about the bulb itself. I replaced a bulb that was 2 years old and was expecting a much brighter picture. Unfortunately, the before and after picture were about the same. So maybe the TV itself is getting too old. Not sure.

For some reason these aftermarket bulbs…

For some reason these aftermarket bulbs or housing will not fit in my TV. (They use to fit no issue) I have taken the bulbs out the new housing and put it in the new housing. Now the bulb doesn't work. I'll be honest that part of changing housing and not working is on me. But, I understand why they don't fit. Oh well, I guess it's time to buy a newer TV. 15 or 16 years with just a bulb change, and now I'm moving on

Bait and switch

I received a substitute from what I ordered. It was explained that the part that I ordered could have been discontinued and the assembly contractor made the change without notice. A refund was not offered, however an exchange or a $10 discount in addition to my Return Customer discount. I feel like Jaspertronics has passed on the bait and switch to me instead of owning the risk and offering a full refund. I had bookmarked another seller of the part that I had ordered, with the same substituted part that I had decided against for much cheaper, which I shared with the representative, and the reply that I got didn't seem sympathetic to my point of view as a paying customer. The representative seemed more focused on "reeducating me" and selling me the substituted part after the fact, resisting owning the mistake, since no exchanges could be made, since the part still being advertised is discontinued.

Feedback on recent customer experience

From the moment I contacted Jaspertronics until the shipment of my order for an OEM BP96-00224C Lamp & Housing for Samsung TVs with Philips bulb inside. It was a pleasurable experience. Thanks to Ms. Sarah Rearrick's professionalism and attention to detail. It is people like Sarah that make the difference and she is definitely an asset to the organization. Sarah keep up the good work!

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