Amazing customer service
Dalton has been more than helpful answering all my questions and his response time is almost immediate.
About Jaspertronics
Data updated- Website
- jaspertronics.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 9 reviews
- Replies to negative
- 20% (2/10)
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About this business
Jaspertronics is a service parts dealer representing Projection Light Bulbs, DLP TV Bulbs, Stage Lighting, Medical and Dental Bulbs, Home Appliance Parts, HVAC Parts, and more. If you do not see your service part listed or have a question to help locate the correct part number, please do not hesitate to contact our support staff by email: [email protected] or call toll free @ 888-391-5596.
Is Jaspertronics legit?
Jaspertronics (jaspertronics.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 20% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Did not work. I think the product is used
Did not work
Top notch Excellent Company I normally…
Top notch Excellent Company I normally don’t leave reviews but this Company’s service was so much excellent that I was Extremely Satisfied. I had purchased a Sony projector oem bulb with a year’s warranty and it busted in a month. Talked to Sarah and she was extremely pleasant to deal with and she immediately had a replacement shipped which got me going in no time. Really appreciate such a good company and service they have won me for life as a customer and I will be referring them to others. A+ to the company and thank you very much
Great service
Reliable, honest , good prices
I needed a lamp for my TV 75in..found Jaspertronic..order...came in quickly., but I ordered the wrong part. I called the company, got a great customer service representative...she set me on the right part..was here in a few days...like them...Thank you Jaspertronics...will use your service for the future......,.. Ramona Cuthbertson
Hassle free with the order and Sarah…
Hassle free with the order and Sarah was so very helpful.
I got what I ordered on time
I got what I ordered on time, and it works fine. Thank you.
Sarah and Dalton were super helpful
Sarah and Dalton were super helpful. Dealing with technical issues they were still able to get my order placed. And even over a holiday weekend my order arrive in a timely fashion. Great job by them.
Well lamp is working great
Well lamp is working great - colors looks awesome just like the original !!!
These folks are awesome
These folks are awesome, knowledgeable and reasonably priced. What else can you ask for.
Came quickly
Came quickly. Easy to install. Very bright again. Was starting to flicker and had to have lights off before. Very pleased.
Jaspertronics is my go to source for projector bulbs.
Jaspertronics is my go to source for projector bulbs. They have just about every model bulb in stock and ship the same day. They consistently have the lowest prices and terrific customer service.
Same price as years before. Carefully shipped.
I've ordered this lamp at least twice before in the last 4 or 5 years and the price hasn't gone up. The lamp is carefully wrapped and shipped.
Didn't fit
The Jaspertronics™ OEM BL-FU240A says it fits a Optoma HD25-LV projector. It does not. There is a hole in the side that is not big enough to pass a component in the LV projector. I had to dismantle the old one and then the new one from Jasper and place the Jasper lamp in the old broken housing. It worked but took several hours and was a pain. If a part doesn't work for a specific projector they should not advertise that it does.
Great post-sale service
I received a bulb that only lasted about a week and died. I contacted customer service and they responded quickly and shipped a replacement out. I was up an running in just a couple days.
Reply from Jaspertronics2024-05-07
That's fantastic to hear! We're delighted that our customer service team was able to promptly address your issue and get a replacement bulb shipped out to you quickly. At Jaspertronics.com, we're committed to providing top-notch customer service and ensuring that our customers are fully satisfied with their purchases. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to help!
Optoma hd142x OEM Bulb and Housing
Great experience and a Top quality product, received 1 day later than the expected date but not jaspertronics doing. I will absolutely be using jaspertronics from here on out! I put the new bulb and housing in as soon as I opened it in my optoma hd142x and it brought my projector back to life, the OEM option was definitely the right choice! THANK YOU Jaspertronics you have a loyal returning customer for many years to come!
Quick, good and cheap!
Quick shipping, cheap price and product worked great.
Great service on a warranty issue
Bought a bulb for my projection TV and after10 months my bulb burned out. Called Jasper and spoke to Dilllon who walked me thru the process of the warranty and after sending a few pictures Dillon processed a new bulb under my warranty of one year and i had the bulb in a few days . Great to see a company stand behind their promise and take care of their customer . Thank you Dillon and Jasper!!
GOT IT FAST!
I needed a bulb for our old projector so that we could still have worship on Sunday at our little church (we project the words so everyone can sing along). I turned on the projector on a Tuesday and got a message that the lamp needed to be replaced. So, I needed the part FAST, so I could get it and get it installed in time for service on Sunday. Of course I tried Amazon. But everything from there has a 2 week lead time. I did a Google search, Jaspertronics came up as a top hit. Went to their website, typed in our projector name and model and added the part to my cart. I chose Next Day Air shipping at checkout. I checked out, and a few hours later I got an email saying that our part had shipped and would arrive tomorrow via UPS Next Day Air. It arrived on time. And it was the exact part I needed to get our projector up and running and we had no interruption in our services. 10/10 experience. Recommend.
Reply from Jaspertronics2024-05-07
Thank you so much for sharing your experience with us! We're truly honored to have been able to assist you in such a critical moment for your church's worship service. We understand the importance of having your projector up and running smoothly, especially for events like Sunday worship, and we're thrilled that we could provide you with the part you needed in record time. At Jaspertronics, we strive to offer fast and reliable service, and we're delighted that our Next Day Air shipping option ensured your part arrived on time without any interruption to your services. Your recommendation means the world to us, and we're grateful for the opportunity to serve you and your church community. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. Once again, thank you for choosing Jaspertronics. We appreciate your business and look forward to serving you again whenever you need us.
Fast delivery and very simple to…
Fast delivery and very simple to install. Great price
Reply from Jaspertronics2024-05-07
Thank you for your positive feedback! We're delighted to hear that you found our delivery fast and installation process simple. At Jaspertronics, we strive to provide both quality products and excellent service at competitive prices. If you ever need further assistance or have any questions, feel free to reach out to us. We appreciate your support!
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