Jawzrsize

Overall big disappointment

They do not inform at the checkout that the VAT is not paid when you order from outside of the US. The ship from the US which was not known to me as well. The customs duty and VAT paid when ordering to the European Union more than doubled the price paid initially. The customer service refused a refund when I rejected the delivery and intended to wait 14 days for automatic return to the sender. DHL which they use was not able to present any customs declaration and calculation how customs duty and VAT were done. Overall big disappointment.

Anonymous customerBelgium · 1 review · Experienced 2026-07-23 · Posted 2026-07-23

Scam - additional import taxes not stated!

Jawzrsize did not mention the full cost of shipping. Additional TAV, which was not stated on the webstore nor purchase confirmation, was taxed later by the import company as well as an additional 42€ as additional shipping cost. I feel scammed and am sad to have such an expierence buying from Jawzrsize.

Immeadutely send me replacemnt as some…

Immeadutely send me replacemnt as some cracks apperad on Small Blue Pop N go. Good customer service

Product and company are great

Product and company are great! My wife and I both are happy with the products and use them weekly!

Excellent product, excellent people

The people in the firm are very helpful and service oriented. They care about their product and client relationships and the actual product in itself is great. I've been using it for a few years and it makes a big difference.

Awesome customer service

Awesome customer service! Fast shipping as well!

Poor customer service

The plastic split shorty after using it. I reached out to the company to inform them and they didn't want to know about it.

Great company

Product is awesome. It is so good for human structure and for oral health (and your face looks great). Be very careful how you use it because if your range of motion is too big you could rip it apart very soon like i did. Company is great because they have sent me replacement and gave me advice how to use it properly.

Awesome casino always have a great time

Ordered the product, Never Came, Poor Resolution

Ordered the product. Charged my card. Item never came. When I reached out, even after sending the credit card statement where it clearly shows the charge relating to their company, said they could not find my order. Their resolutions was for me to cancel the charge with the card provider (AMEX). Fortunately, my card provider is good about these things, but cannot help but think this was fraud in some way.

I received the beginner set for a bday…

I received the beginner set for a bday gift in Oct 2025, I used these item everyday, to the point of them both cracking! I have seen good results and I love the products. After the second one cracked today, I reached out to Jawzrsize. I was told that I was outside of the 60 day warranty, but this American Company did right by me and offered a replacement piece anyway! Great company, great customer service. Lynn was top notch, and while my order was completely replaced, they could have just turned me away, they chose to help me and send me a replacement. I will continue to order from Jawzrsize and recommend them to all of my co-workers, buddies, gym partners, and really anyone else who will listen. Thank you again.

Super fast and very pleasant handling…

Super fast and very pleasant handling when I had a minor problem with my product. Took one hundred percent responsibility immediately. They care and understand that the customers are the gold in every business. Aloha Jocke from Sweden

Stolen package

Made a order I never received it or it was probably stolen, and when I reached out for help they gave me a replacement, great customer service.

Out of guarantee but they replaced it!

I've used this product for9 months now and I've seen damn good results! Absolutely improved jaw line. Today I actually bit through the 40lb one. I messaged customer service and although I am past the 60 day guarantee they did a one time replacement for me! I was afraid they would tell me to kick rocks but there were no questions asked. Just sent a pic of the damaged one and they are sending out a new one! That's great service right there!

Didn’t receive

Ordered mine 3 months ago and still haven’t received it! Sent messages to the company but no response.

The Team at Jawzrsize was so nice in…

The Team at Jawzrsize was so nice in sending me a replacement piece. They were understanding, quick, and polite.

Great service

Quick response and helpful service. No run around and straight to the point.

Great Support

I chewed through a pop-n-go in the first month and got a custom fit as a replacement. All around quick turnaround and responsive service.

Rizzjaw buys from temu and resells

Took a month for my order to arrive, when it arrived i noticed that its the EXACT one you can buy from temu for £2, sold it to me for £40.

Ordered a two pack for Christmas but…

Ordered a two pack for Christmas but only one Shipped. I sent a message to customer service and Lynn responded right away with a replacement. I have no idea about the product at this point but their customer service is top notch.