Jessie's Selection is a top brand of professional human hair wig products manufacturer ,We offer V Part Wigs,HD Lace Wig,13x4 13x6 lace front wigs, full lace wigs, 360 lace frontal wigs,4x4 5x5 6x6 closure wigs ,u part wigs, glueless wigs with bangs,bob lace wig, headband wig ,hair weave ,hair bundles with closures ,hair bundles with frontals ,hair pieces, hair accessories, and so on.Our products are popular in the U.S.A., Great Britain, European and African regions and countries, which winning the customer's trust with high quality, reasonable prices, and excellent commercial reputation.Want to know more about Jessie's Selection?Contact us via Email: [email protected]
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Is Jessie's Selection legit?
Jessie's Selection (jessiesselection.com) has a 3.7 out of 5 rating on OK.one, based on 168 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 32% give 1 star; The business has replied to 7% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-25.
WARNING. Please, please know that this company (AKA Jessie's Wig) is NOT LEGIT. They are also NOT located in the US but in China. Everything about this company is deceptive. Do not be fooled. After placing my order and not hearing back, I had a feeling that something was very wrong. After doing my research, I read all the complaints on BBB. As such, I requested that my order be canceled. Instead of listening to me, they shipped it anyways. I am currently working with my financial institution and others to ensure that I am able to return for a refund. They are trying to make me keep the unopened package. Luckily, I kept screenshots and documented everything. I also took picutres of the unopened package and will require proof of delivery because they have a reputation for pretending not to receive items back. Then they just steal your money. Totally illegal.
ADDITIONAL WARNING: Positive reviews are from PAID influencers.
This is fake Jessie wig looking alike the real Jessie wig. So pay attention if you see" Jessie Select "you're not shopping with Jessie wigs. This company is a joke, their wigs are cheap and not good quality . Upon wanting to return the wigs still in packages and in perfect shape, the company is not longer responding and even I escalate this with PayPal they are still not refunding me. The wigs I sent back are in perfect condition. Not even touched them. Joke company. Do not trust them
Will not be ordering from this company again. The wigs are decent quality, I’ve purchased two from them. Although one was advertised as 100% human hair, but strands of it melted when being curled. My issue is with how unprofessional they are. Their website states that they have a “no reason needed” return policy as long as it’s within a certain time window, is unworn, and in the original packaging. I meet those requirements yet I have been going back and forth with them for over a month trying to return a wig. They even went as far as saying they would be fired if I returned my wig because it was “too much money”. They hassled me into accepting a replacement wig with a partial refund for the original. Still waiting on both. Absolutely ridiculous.
UPDATE: they asked me three times to remove my previous reviews. Arguing that a return isn’t always the best option. It is when the customer meets all of their listed requirements and WANTS to do a return? I STILL have not received a partial refund despite them receiving the original wig almost two weeks ago. Do not order from this company unless you’re willing to spend months going and back and forth with them if you’re dissatisfied.
This was my first time ordering from Jessie’s wig. One thing odd about their website is you cannot choose a size. Instead, you have to put a note for the size. I always wear a size small and they contacted me and said that was considered a custom order so I had to pay a little extra and it would take a few days longer. It did take much longer to get the wig and other companies I order from. I ordered the wig February 19 and received it March 11th. The knots were not bleached so I had to do that myself. The worst part is the wig is at least 1 1/2 inches too big. I put the adjustable clips on the smallest settings and the wig still will not lay flat on the front of my head because it is just too big. The hair is very nice although the wig is very thick. I prefer less density, but the color is beautiful and the hair seems very nice once I curl it. When I washed it, it was a very curly wig and dries frizzy, but once I curled it it smoothed right out. I’m just disappointed that the wig is so big. They were very quick to respond to my emails. Due to the size being so off, I don’t think I would order from this company again. I will stick with my usual wig company instead. For the price it’s a nice wig, but not very helpful if you can’t wear it because it’s too big.
My order was taken longer than normal so I contacted customer service. They were helpful and made sure that my order came in, however it was delayed! I don’t know if it was their fault or the mailing services that they used but once I received the hair, It lasted for about a year. I don’t think the hair is the best quality but they are legitimate and I didn’t have any issues working with customer service or getting my product.
This company are a scam! Do not deal with them. I entered in an order, and immediately cancelled it. They WILL have every excuse under the sun as to why they can't issue the refund. They are theives.
BEWARE!! I placed an order for an 18 inch curly headband wig on 1/21/24. I received a package on 1/25/24. However, they sent me the wrong wig. This one had bangs-not what I ordered. I emailed them regarding the error with pictures as proof. They acknowledged the mistake and apologized. Then they said “This one is cute too. Would you like to keep?” I told them NO and that I want the wig I ordered to be sent to me. They sent me an address (looked suspicious to me) in Chicago for me to return wig. I told them that I am not paying for shipping fees-this is their mistake. They said “Don’t worry dear we will send you label tomorrow.” It’s been days since our last communication. Nothing received, no updates etc. I sent them an email today stating I want a full REFUND at this point! This company is slow to respond when and if they do. This issue should have been resolved immediately! It’s been 2wks from the time I ordered! Their business practices based on my experience is Fraudulent! DO NOT BUY FROM Jessie Selection!! SCAM!!! I want ALL my money back asap! And Jessie Selection if you see this review, do not lie and reply that you can’t find my order number or you tried to blah, blah etc. I’ve seen how you dishonestly reply to reviews.
This is my second time ordering from Jessie's, and I can't wait to order more! I've ordered from Ashimary and unice, and the quality was just not there. Jessie's wigs are honestly top quality and for the price you can't beat it! The wigs I received from Jessie's would be over $1,000 anywhere else, I can't explain how thankful I am for this company.
Communication was absolutely excellent, as they messaged me every single day until I got my products.
Shipping was quicker than I expected, and the quality of the wigs exceeded my expectation by far!!!! I will never order a wig from anywhere else! Thank you so much! Jessie's!!
Jessie's Selection "They make things Right" I ordered a human hair headband wig…
I ordered a human hair headband wig from Jessie's selection a while ago and there was a shipping problem. I notified them via email and received a response of understanding and willingness to rectify the problem. Jessie's Selection resent my headband wig in a beautiful pink giftbox with a pink satin bow. My heart sank with joy. In addition, sent extra gifts inside. I felt cared for. The quality of the headband wig was exceptional. The density was of the best quality. I will always be a loyal customer to Jessie's Selection. They make things right! This should be their slogan. I so appreciate the customer care. I feel they went all out to remedy my situation and I can't thank them enough. Thank you for being there for me. Always a loyal customer. They make things right!! Adrienne Osborn
I just sent an email asking how to make a return so I pray they reply. The wig is super short even though I ordered 18 inches.. it smells horrible and it's terrible quality. This was my first wig. I did research on sites and YouTube's videos and clearly was mislead. I'm extremely sad. They better let me return!
Perfection to the max
My 1st wig, and it won’t be the last.I don’t have the exact word to describe the beauty of it, extremely natural, super soft, the thickness is incredible. Full and luxuriant hair, highly manageable and easy to style, I have worn that hair so many times that I have lost count. I’m in love with the unit also it looks like growing from your scalp, communication with seller always good, I will definitely keep using the website because they have very good products.
I already got 2 more from them, shipping was very fast, speechless they really take their times to give us the best products, wigs look like it is my real hair.
Keep up the good work.
Absolutely love it!! This is my second purchase with Jessie’s Selection and both times I was very pleased.. I really have no complaints. The hair is nice. And my last one is still doing well. Been wearing on and off for 8 months And it never lost its quality. After 8 months the wig is still wearable if wanted. I’ll dub back eventually. As far as I’m concerned, as long as Jessie’s Selection is in business and selling wigs I’m a life long customer. Keep up the good work guys. I also will be telling others ..
They will not let you return the wig if they mess up on it. The wig was way too small for my head. I couldn’t hard get it on my head and it popped off cause it was so small. The wig was supposed to be ash blonde but looked more grayish. They will scam you!!!
Reply from Jessie's Selection2023-08-07
hi Cheryl ,i am so sorry hear this ,but i have checked your order in our store ,we haven't receievd your order ,you never buy a wig in jessie's selection ,could i know if you order in other store ?hope you can check it again dear
The pictures shown on the site were completely different from the wig I received. Beware if you need to return the wig because they don’t respond and then keep your money. I sent it back but they kept almost $200.
Reply from Jessie's Selection2023-08-07
hi Beth ,i am so sorry for hear this ,could you send me your order number ,because we can't find your order in our store ,could i know if you order in our store ,hope you can check it again dear
thanks kindly
I was GHOSTED This wig is way pastCHEAP NO STARS I would
If I could give it NO STARS I would. If you just wanna hear how INCREDIBLY SPARSE and STRINGY, UNEVEN it was -there it is review over don't buy.
It just reminded me of when I just started losing my hair and felt all the horribleness again. The next group of words are for you-CRUSHING DISENCOURAGEMENT
This is a SCAM -RIP OFF GHOSTED AWFUL- I AM GROWING BACK MY HAIR - So I was so hopeful this wig would change my self perspective. It didn't - it just brought all of the old insecurities back to the surface. Medical bills. Life bills. I was on a limited budget. I was buying synthetic wigs. Wig after Wig arrived and I was consistently disappointed. My husband said enough and told me to buy a human haired wig. This is the end of the experience. NOPE. HORRIBLE COMPANY HORRIBLE PRODUCT. EVERY NUMBER I CALLED NO ANSWER. THEY DON'T REFUND LIES'
Reply from Jessie's Selection2023-08-07
hi Taime Fortin ,i don't know why you leave a bad review to us ,i have checked it in our store ,we can't find your order number ,and you never buy wigs in our store,could you check it again ?if you buy wigs in other store ?
I ordered this wig didn't take long two and a half weeks to receive and it did have no smell it was great…
Ordered this hair this wig was a little skeptical however I love the hair love the color and it fits me just great in the hair is 100% human hair easy to manage would buy from these people again.
Reply from Jessie's Selection2023-08-07
hi Vaness,i am so gald hear that you love our hair ,we will do better in future and still provide good quality hair and best customer service for you and ereryone !thank again dear
thanks jessie
I got played and should have read the reviews first so I ordered a wig but it looks nothing like the wig that was online … it’s smells horrible and I washed it three times
A red flag that I ignored was that someone sent me a text message asking me if I was going to order the wig that was in my cart but I didn’t pay any attention
Do not order from this company