Joetoys (joetoyss.com) has a 3.8 out of 5 rating on OK.one, based on 343 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 34% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
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Reviewers had a great experience with this company. Customers frequently praise the impressive craftsmanship, vibrant colors, and incredible overall attention to detail on all items. Consumers are consistently thrilled with how realistic, well-fitting, and comfortable the costumes and masks feel when worn. Furthermore, buyers often share that the support team communicates clearly and provides helpful updates throughout the process.
However, some people mentioned that international shipping took quite a long time and delivery was frequently delayed. Some reviewers were not happy with minor quality flaws upon arrival, noting surface scuffs, weak brackets, or broken parts.
Auto-generated from all reviews of this business. For reference only.
The helmet is absolutely incredible. But be patient.
The helmet is absolutely incredible. Every detail is amazing and well worth the cost. I would highly recommend buying one of these. Everyone who has seen it in action are completely blown away at how realistic it is.
I had to wait several months to get mine after placing order. That actually wasn’t an issue for me. The site told me it would be a while and that I needed to be patient. My only issue was communication wasn’t always the best. I’d get small updates here and there. But when I would email them, sometimes I’d get a response right away..sometimes no response. That was especially frustrating when several months had passed and I didn’t hear anything.
However, in the end they did finally contact me. I got the shipping number to track my order, it arrived safely and well packaged.
Honestly, the masks/helmets I purchased were utterly amazing. I was skeptical they would work as advertised and much to my happy surprise they work amazing and look fantastic. Packaging was top notch as well. I removed 1 star because the second of my purchases was very late in arriving, I believe they might have forgotten my order. However a simple email was all it took to get my final order and their oversight was easily forgiven.
So far as of today ben waiting 9 month and 2 emails latter still have not resaved it. Did get tracking about a month ago but still to this day tells me i have wrong number. Communication is there but not helpful. other sellers out there for a little more come in fast. not worth the time.
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