Welcome to JustAirTicket.com! We're an online travel agency focused on both domestic & international travel and are recognized by our values, commitment, and dedication to customer service. Our worldwide partnership with the most trusted global travel providers allows us to bring our customers unmatched benefits. We have made planning a trip of a lifetime easier than ever before. We offer a host of travel services and products devised to make business and leisure travel more rewarding. With us, you are never far from helpful planning & booking assistance before or during your trip.
Written by the business, not verified by us.Justairticket (justairticket.com) has a 3.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-28.
Reviewers had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally kind, knowledgeable, and patient throughout the entire booking journey, ensuring all questions are thoroughly answered. People note that representatives provide personalized assistance, carefully guiding travelers step-by-step and making complex reservations feel much simpler and far more comfortable. Some reviewers were not happy with unexpected price increases, noting that final ticket costs occasionally ended up being much higher than originally quoted. A few other people also felt that certain customer service interactions felt pressured or difficult to navigate due to communication barriers and unexpected changes.
Auto-generated from all reviews of this business. For reference only.I am very depressed and I have trouble doing anything, but Paul was such a great help to me and made it so easy. He explained everything so thoroughly and patiently, and I went from no flight confirmed—to confirmed and paid. There is no other place I would consider booking flights with. Thank you for everything.
Concise and patient Paul was very helpful
I would NOT DO IT!! They provide info and email showing one airline - Southwest, then tried to get me to pay $120. For what? Good question. Then my card was charged by Frontier while flight shown and selected was for Southwest. I didnt authorize a charge for a flight with Frountier- and won't EVER ! Then someone, so called "paul" calls repeatedly asking for $120 to cover the flight. Yeah, NO!! But they had Frontier charged my card. I told Paul "NO" yet they charged my card. I called Fontier, they claim, "No Show". Of course not we were at the Southwest counter and no ticket. Feels and Sounds like a switch and bait scam to me.
The customer service was terrible and I'm not very happy the way they help me resolve the problem.
This guy has been having me on hold off and on just to pay for a new ticket and wait for confirmation. Im currently still on hold. So technically it's been over an hour and a half. And did I mention I've already missed my flight waiting for him???? These people stuck! And ir seem as though he's the only operator. Everytime I call he answers. This has been the absolute WORST experience just to purchase a $500 one-way ticket! And then if you purchase your ticket online, they will cancel your reservation if you don't answer whenever they call you for confirmation. NEVER DOING THIS AGAIN
Bob assisted me with my reservation, he was very knowledgeable and professional. He did a great job.
Paul was very helpful on helping to find affordable flights
I have never had to verify a plane ticket so the fact that they would not process my ticket but had to call me to ask more questions made me very uncomfortable. I spoke to two very kind humans who tried to assure me their company was legit but my gut tells me otherwise. I should have known that the ticket priced this cheap was a con. Also, in reading the other reviews, others talk about how their flight was cancelled, changed or price drastically raised at the last minute with no way out. Will never purchase a ticket from this company again.l
Boll was patient and nice to us and he made the transaction.so easy thank God for him
Just tried to book a round trip flight online from San Diego to Chicago. The website says it is $447, but then an agent named Rihanna Long called me and told me that the first leg with American Airlines cannot be confirmed with the discounted fare. She can confirm with main cabin but the price would be $578 for round trip. So I told her that I don't want it. Then, she turned very rude with her attitude and told me that I will incurre a penalty if I don't want the flights because she said that the returned flight with Alaska Airlines is confirmed. I said that if you cannot give me the price listed on your website for both flights, you should not confirm my flight with Alaska and I should not have any penalties. I think this site is a scam. They tried to list the price lower on the website to hook you in and then call you to say that the flight is no longer available and try to upsell you and give you bad attitudes and threat of penalties if you don't want the flight. At the end, after some back and forth with Rihanna Long and me asking for a manager and telling her that I will leave a bad review, she said that there will be no penalties because she doesn't want to waste her time. Such a bad experience with this company and it's customer service. Will not use this company again.
Paul was very helpful and trying to get up the best deal on short notice flights. He gave me different options.
SCAM!!! They call you after you book and say the seats you just paid for are unavailable. This happened to me twice. They advertise lower prices just to get you to book, then pressure you to pay more for the tickets afterward.
Took 48 minutes to do stuff and then my price goes up more money than I expected.. .. after reading about you guys I see why.. it's what you do with others too
Paul is so kind! Thank you!!!
Paul was very helpful, accommodating and flexible; really appreciated his assistance and clear explanations.
I couldn't understand the agent very well due to language barrier, and when I asked him to repeat, he talked over me and made everything more confused. He was hard to follow and acted as if I was stupid, but after each sentence he said "perfect", even though it was definitely not perfect. The process was too long and cumbersome and felt lik I was being rushed.
Scam unfortunately. They ring you after booking and say your seats that you just booked are unavailable. This happened to me even though it had been an hour since I booked the flight. They also separated the payments to hide the fact that they’re keeping the extra. Also make you stay on the phone to give them a good review so this happens to more people in the future. Sad :(
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