Kaplan Test Prep offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams. Kaplan also provides private tutoring and graduate admissions consulting services.
Kaplan Test Prep (kaptest.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable instructors and the clear teaching strategies that make complex concepts much easier to understand during daily exam preparation. People also deeply appreciate the detailed practice questions, extensive learning materials, and helpful resources that successfully build real confidence for upcoming official exams. Though some reviewers were not happy with certain platform features, mentioning that it was difficult to review incorrect answers after completing proctored tests. Some people also felt that digital navigation and account access could be improved due to unexpected changes or interface issues.
Auto-generated from all reviews of this business. For reference only.The Instructor was so good at explaining and making me understand how to critically look at a question and to eliminate wrong answers, she also taught us how to look into questions that the topics are not familiar and critically narrow down the correct answers . The session has been a profitable experience for me . Thank you to Ms. Dawn and she is very patient and easy to interact with instructor
Extremely disappointed with my kaplan experience.
The prep course was great!
I was fully prepared for my exam after taking this course
The Kaplan is an excellent Nclex review couse. It exposes student to many practice questions and case studies but does not reflect the same exams questions the student l come across in the real exams. The student who focused on the numerus questions alone may not do well in the exams because the school exam take a total different route.
Excellent service and material i will recommend it to my friends . Excellent teachers⭐️⭐️⭐️⭐️⭐️⭐️
We are so happy to hear you had such a positive experience with us and our teachers! We appreciate you recommending us to your friends. Jennifer Kaplan Customer Support
The instructor explained every question, and she even demonstrated. She was very patient, and I honestly learned a lot from this class
We're so glad to hear you found the instructor's explanations and demonstrations helpful, and that their patience contributed to your learning experience. We appreciate your kind words! Jennifer Kaplan Customer Support
The instructors and the content! So helpful and encouraging a great learning experience
We're so glad to hear our instructors and content created a great learning experience for you! Thank you for your kind words. Jennifer Kaplan Customer Support
The class was very helpful with it comes to answer questions and how to use the tree map on the questions and have a better understanding & judgment.
We're so glad to hear our class helped you better understand how to approach questions and use the tree map effectively. Thank you for your kind words! Jennifer Kaplan Customer Support
What made my experience great , was how difficult Kaplan is, and it prepared me for the nclex exam
We're so glad to hear that our program effectively prepared you for the NCLEX exam. Your success is our greatest reward! Jennifer Kaplan Customer Support
The Kaplan bar prep course material was exceptionally well put together; relevant, comprehensive, in-depth and thorough. The professors were clearly highly knowledgeable , responsive, experienced, and conducted the sessions with professionalism and respect. The practice tests and mock examinations were particularly helpful in reinforcing the material and assessing progress. Kaplan prepared me extremely well for every aspect of the process, right up to the day before the examination, including practical guidance on how to approach and manage the examination days themselves, as well as the intervening day. Thank you very much for an excellent and comprehensive preparation programme.
We are so pleased to hear that our bar prep course materials, including the practice tests and mock examinations, were exceptionally helpful and thorough for you. It's wonderful to know that our knowledgeable professors and their professional approach contributed to your comprehensive preparation. We truly appreciate your kind words about how well we prepared you for every aspect of the examination process. Thank you for sharing your positive experience with us! Jennifer Kaplan Customer Support
The format of following a daily schedule for a certain amount of time helped keep me disciplined and focused on my journey to passing my NCLEX
We're so happy to hear that our daily schedule format helped you stay disciplined and focused on your NCLEX journey! Thank you for sharing your positive experience with us. Jennifer Kaplan Customer Support
The content was very informative and educative that it helped me to have an experience about how nursing is like internationally, and made me to be on par with international nursing plus making me eligible to work internationally
We're so glad to hear our content provided such valuable insights into international nursing, helping you feel prepared and eligible for global opportunities. We appreciate your positive feedback! Mark Customer Support
I've been participating specifically with the NCLEX-RN Test Prep Online Program through Kaplan. The response time when e-mailing support is great. My emails are replied to within 12-24 hrs. I feel my questions are being addressed within a reasonable time frame. The answers are clear and great. I'm very happy with the program as a whole in general. It has been a wonderful experience.
We are so pleased to hear about your wonderful experience with our NCLEX-RN Test Prep Online Program. It's fantastic that our support team's response time and clear answers have contributed to your satisfaction. We truly appreciate your positive feedback! Mark Customer Support
Helped me achieve higher test scores overall!
We're so happy to hear our efforts helped you achieve higher test scores! We appreciate your positive feedback. Mark Customer Support
There was a great number of multiple choice questions that explained a lot of info. DO THEM ALL if possible.
We're so glad to hear you found the multiple-choice questions helpful and informative! We appreciate you sharing your positive experience. Mark Customer Support
Kaplan has great content information and it is easier to navigate through the study resource
We're so glad to hear that you find our content informative and our study resources easy to navigate. Thank you for your positive feedback! Mark Customer Support
Terrible user interface, the entire course disappeared from my account a day before my exam despite buying access for another 3 months. Slow website, repetitive questions, impossible to get help from an actual human rather than a chat bot. I expect a full refund on my materials.
We are truly sorry to hear about the difficulties you experienced with our platform. We are actively investigating these issues to improve our services. Mark Customer Support
The instructors were absolutely phenomenal and made me feel confident and calm! The exam tutor was OUT OF THIS WORLD! The only reason it has 4 and not 5 stars is because the format could have matched NCBE's format for NextGen a little more closely...but it was the first go-round.
We're so happy to hear our instructors and exam tutor made such a positive impact on your confidence! We appreciate your valuable feedback regarding the NextGen format alignment. Thank you for your review! Mark Customer Support
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