Katamu has some of the best customer…
Katamu has some of the best customer service of any gym brand and has amazing quality
About Katamu
Data updated- Website
- katamu.co
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 50% (1/2)
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About this business
Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Written by the business, not verified by us.Is Katamu legit?
Katamu (katamu.co) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and durability of the lifting gear, including heavy-duty belts and supportive sleeves. Consumers also highlight the outstanding customer service, noting that staff members are extremely friendly, highly professional, and always quick to resolve any questions, concerns, or general inquiries. However, some people mentioned experiencing occasional difficulties with order fulfillment, such as unexpected shipping delays, website issues, or missing items from their packages. A few reviewers also noted challenges with sizing mistakes or encountering obstacles when trying to successfully return or exchange products.
Auto-generated from all reviews of this business. For reference only.What people say
The belt itself is amazing
The belt itself is amazing, the lever does get it in the way sometimes which had caused it to snap but y'all sent me out a brand new one and had great customer support.
Absolutely blown away by the quality…
Absolutely blown away by the quality straight out the box. Incredibly supportive, game changer!!
Excellent Service
Katamu will work with you as much as you need and are very attentive and timely with their responses through email. I am very happy with the quality of product as well. Harvey was very personable and willing to answer the questions I had and help me however he could.
I just recently got into powerlifting…
I just recently got into powerlifting and I’m not too familiar with lifting belts but, I was referred to this company through a couple friends and this YouTuber I use to watch. I decided to buy a belt on the cheaper side as it is my first one. However, being my first belt, I wasn’t to sure on the measurements and how to find a good fit. Ultimately, I just sent it on an XL belt. It arrived fairly quickly and AMAZING QUALITY. The downside was, it was too big for me. I started panicking and wasn’t sure if Katamu would accept me swapping it out for a L belt. I reached out to the team through email and they responded in no time explaining the next step to swap the belt for a size that would fit me. I shipped my XL belt back to them and gave them the tracking number and they shipped me the Large belt and included the tracking as well. Over all, I’m extremely impressed with the customer service and the efficiency of the company when It comes to handling inconveniences. They were a lot of help and very responsive. I highly recommend!
I went to order a belt my husband said…
I went to order a belt my husband said he wanted and it was a different price than he was seeing-same link. This is price deception. I contacted customer service they said it was a bug and thanked me. It’s still showing the wrong price.
I ordered the wrong size and the team…
I ordered the wrong size and the team was quick to exchange the size before it was shipped. Friendly and responsive customer service!
Thank you for the smooth exchange process!
Harvey was great, I reached out about a size exchange for my knee sleeves and he was more than happy to help me. He even helped me decide which size would work best instead, since my measurements were a bit in between sizes. It’s always a daunting task to do a return or exchange, but they made it such an easy and enjoyable experience. Thank you!
I havent gotten my order and on the…
I havent gotten my order and on the webside it just says order didnt succeed. Havent gotten a replie from the shop. I dont recomend.
Reply from Katamu2026-05-21
We’re truly sorry for the concern and frustration caused. International shipments can sometimes take additional time due to customs processing. We checked your order and can confirm that your package has already arrived in your country and is currently undergoing customs clearance. We’ve also sent you an email with more information regarding your shipment. Thank you for your patience and understanding!
Great price
Great price! Amazing product!
The Katamu lever belt has been unreal…
The Katamu lever belt has been unreal for my training. Solid build quality, super supportive, and the lever is quick and reliable under heavy weight. It’s helped me stay locked in through a 230kg squat and 260kg deadlift with no issues at all. Comfortable once broken in and definitely worth it if you’re serious about strength training.
Best belt out
Belt is amazing easy to assemble fits perfect and snug only downfall I didn’t like and kinda still don’t is the smell that came with the belt from packaging still lingers but overall a must have if lifting heavy or moderate
Good service replaced the lever for my…
Good service replaced the lever for my belt for free and good quality
Best was amazing and worked great
Best was amazing and worked great, no complaints
Amazing Company
When I bought my Katamu Belt I loved it, from its quality to its intricate design. When I had a problem I was easily able to reach out and get it solved. Harvey specifically made the process very simple and was nice and patient with me the whole time. There is truly nothing this company could do better! In my eyes they are the best weightlifting brand!
They were really helpful shoutout to…
They were really helpful shoutout to Harvey.
I made a mistake with my order and it was fixed
I had a problem with my order . Dominic contacted me within an hour of my email and resolved the issue expeditiously
Great quality
Great quality, definitely worth the price and good shipping
Solid Belt
Great quality belt, awesome designs. Quick shipping too
I ordered the incorrect sizes for my…
I ordered the incorrect sizes for my son and they’ve been incredibly helping with returning and getting me the correct size. Products are awesome!
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