Belt
I bought a mystery lever belt from them and when I did have a problem with my belt, I talked to customer service and they were very quick to get back with me and very friendly. I’m in love with my product and I hope to buy it from them again.
About Katamu
Data updated- Website
- katamu.co
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 50% (1/2)
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About this business
Born in 2022. At Katamu we build high-performance lifting gear. Our mission is simple: to fuel your growth, back your grit, and keep you lifting—physically, mentally, and for life
Written by the business, not verified by us.Is Katamu legit?
Katamu (katamu.co) has a 4.9 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and durability of the lifting gear, including heavy-duty belts and supportive sleeves. Consumers also highlight the outstanding customer service, noting that staff members are extremely friendly, highly professional, and always quick to resolve any questions, concerns, or general inquiries. However, some people mentioned experiencing occasional difficulties with order fulfillment, such as unexpected shipping delays, website issues, or missing items from their packages. A few reviewers also noted challenges with sizing mistakes or encountering obstacles when trying to successfully return or exchange products.
Auto-generated from all reviews of this business. For reference only.What people say
The product of the belt is top tier
The product of the belt is top tier, and their customer service is on the same level! 10/10 would recommend buying again/ telling friends about Katamu
Quick response
Quick response, informative. Honestly, best customer service I’ve ever experienced. Would rate 10/10 and recommend Katamu for all your weightlifting needs!
The customer service is amazing and…
The customer service is amazing and specially Harvey. I ordered the wrong size by mistake and I realize after I placed the order. I used the system to contact them and the next day my mistake was corrected. This is a great brand and I highly recommend it. Thank you Harvey for your help.
Great service!
Ran into a little snafu with my mystery belt order (holes were off by a bit). Well, this happens … Team immediately responded and worked tirelessly to fix the problem and after a little back and forth I now have a great belt for an awesome price!
Very helpful and reliable.
Products are amazing
Products are amazing. The quality is something you won’t be able to find anywhere else
Finally received the belt and my son…
Finally received the belt and my son was pleased with the product.
I purchased the lever belt for my boyfriend
I purchased the lever belt for my boyfriend’s birthday. I made the mistake of purchasing a small and immediately contacted customer support. They were so helpful and patient. I’ve never done a sore return before online so this was all confusing to me, but thankfully, they helped me step-by-step on how to do the return and make sure the instructions were clear. I had no problem returning the original small size and didn’t wait long for them to exchange it for an extra large. My boyfriend absolutely love the material and how it feels, says the design doesn’t look cheap and actually looks well made.
Customer Service
Customer service was polite and respectable. They handled my exchange quickly, kept me updated throughout the process, and even threw in some complimentary items to make up for the inconvenience.
shipping mistake fixed
I had make a mistake on my shipping information that caused for my package to be sent back. Although obviously annoying Harvey did a very good job at making this a speedy fix and ensuring everything was correct in order to assure I got my package.
The product is quality
The product is quality. The belt is well made and sturdy. The customer service is on point. They’re quick to reply and answer any questions you may have. Not only on their website but also on their social media page. Solid 10/10
Katamu had great customer service!
Katamu had great customer service! Helped me exchange me medium lever belt for a small. The lever belt’s quality is immaculate!
Amazing quality lifting gear and…
Amazing quality lifting gear and amazing team, they messed up my order at first, but as soon as I emailed them they were quick to help 5/5 do recommend
very great belt would much recommend to…
very great belt would much recommend to all..!
Initially received a defective belt
Initially received a defective belt, but Harvey made sure the issue was resolved. Got my Memento Mori replacement with some nice red wrist straps which were complimentary I’m sure. Great customer service and great products!
Great customer service
Katamu made it very easy to swap out an item in my order. Also that quality of the equipment was great. I got the strength kit for someone as a gift, but I will be getting my own soon too.
Great products with a great team behind…
Great products with a great team behind them. Very responsive and cares about customer satisfaction! Highly recommend to others
I’ve been looking for a good lifting…
I’ve been looking for a good lifting belt for a while and instagram hear my wishes and showme an add from Katamu belts and I don’t think twice! This being a awesome belt helps my back strength, I can tell I can do more reps
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