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Electronics & Technology

KEH Camera

Claimed

186 reviews

4.6186 reviews
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About KEH Camera

Data updated
Website
keh.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
186 reviews
Replies to negative
54% (7/13)
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About this business

At KEH we offer only the best selection of new and used cameras and camera equipment. Shop the latest in Canon, Sony, Olympus, and Nikon cameras.

Is KEH Camera legit?

KEH Camera (keh.com) has a 4.6 out of 5 rating on OK.one, based on 186 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 54% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredible value and condition of the used gear. Buyers frequently mention that cameras and lenses arrive securely packaged, functioning perfectly and looking better than expected. People also deeply appreciate the prompt delivery services and find wonderful deals on hard-to-find photography equipment easily. Some reviewers were not happy with receiving the wrong item version or an incorrect lens mount due to packaging mistakes. A few individuals also shared frustration when trade-in offers turned out significantly lower than their initial estimates after sending items in.

Auto-generated from all reviews of this business. For reference only.

What people say

R
Robert Perisho · 3 reviews · Experienced 2026-06-17 ·

KEH never disappoints!!!

I own several used lens from KEH & every experience had been perfect. I’ve also traded gear & the experience was flawless. Shipping is fast & secure with great customer service.

r
rzbikowski@55 · 7 reviews · Experienced 2026-06-18 ·

Panasonic GX8

Awsome experience in purchasing

R
Ron G · 3 reviews · Experienced 2026-06-15 ·

I found just what I was looking for at KEH

I was looking for the Sigma Doc system for Canon EF DSLR cameras and I found just what I was looking for at KEH. The item I purchased was listed as pre-owned in excellent condition. When it arrived, the item was in excellent, like new condition, as described. Shipping was fast and easy and I saved 57% compared to the price of the same item new-in box.

j
joe uno · 1 review · Experienced 2026-06-09 ·

The product arrived well packaged and…

The product arrived well packaged and in a timely fashion.Even better the product worked perfectly and exceeded all expectation for the grade level I selected . All around a job well done!

A
Alfonso Vergara · 2 reviews · Experienced 2026-06-05 ·

Found the camera i needed for work at a…

Found the camera i needed for work at a great price... KEH delivered, thank you

E
Etoile · 2 reviews · Experienced 2025-10-20 ·

I sent my Canon 28-105mm f/4-5.6 USM EF…

I sent my Canon 28-105mm f/4-5.6 USM EF Mount Lens {58} to KEH Camera after receiving a quote based on the photos of the item sent. I did not approve the final offer, and KEH was supposed to return my lens to me. A different lens in very poor condition was switched for the lens that I sent to them. When asked about the substitution KEH claimed that they receive so many items that they cannot speak to what they returned to me. Basically, they sold my item for top dollar and gave me nothing in return. Dishonest business practice.

D
David · 3 reviews · Experienced 2026-06-05 ·

I have found them to be trustworthy.

I have bought different camera gear from them two different times and I have always known that I could trust them And that Will deliver What you have ordered you can count on it And their customer service Is great. And the order arrived it seems like within a week

E
Ella · 1 review · Experienced 2026-06-10 ·

Great product I bought the excellent…

Great product I bought the excellent one and it is pretty much new!! Didn’t come with a camera memory card so make sure you get one. Shipping was great it was packaged so nicely and no damage!

C
Chris R. · 2 reviews · Experienced 2026-06-01 ·

It was great

It was great. The lens was used but impeccably clean as usual. This is my third purchase from KEH and every one has been perfect. I have when sold a few items as well. The price the quoted was fair and transactions the seamless. I'm just ready to ship another one today. I liked their honesty and integrity, which is rare in present day. Thank you KEH.

A
Avery Stratton Clark · 1 review · Experienced 2026-06-02 ·

Great deal, delivered on time!

M
Mark Souza · 1 review · Experienced 2026-06-06 ·

Product was almost perfect

Product was almost perfect . Product got delayed by 2 days (Fedex) when rcvd battery wouldn't charge. Contacted support new battery is enroute. Battery had enough juice to set camera up and take a few pictures, so far very happy and worth 5 stars.

C
Curtis · 2 reviews · Experienced 2026-06-01 ·

Easy ordering

Easy ordering, prompt delivery. Felt like a received a great deal on a lens that I wanted to add to my arsenal. Will buy again with KEH and I Highly Recommend them!

A
Anaxios · 2 reviews · Experienced 2026-06-03 ·

KEH is an amazing resource

KEH is an amazing resource. I've never bought anything from them that wasn't better than expected. As long as they are around, it's unlikely I will ever buy a new Canon lens.

J
J P · 1 review · Experienced 2026-06-06 ·

The best place to buy used camera gear

I don’t buy used cameras and lenses from anywhere else, because KEH has always given me a good deal. I’ve been a very satisfied customer with them for years. This time I bought a 18-200 dx VRII lens in excellent condition. I was not disappointed and the shipping was fast.

T
Tony Morgan · 1 review · Experienced 2026-06-07 ·

Great easy purchase and trade procedure.

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Brad Braggs · 1 review · Experienced 2026-05-29 ·

3rd Purchase

This is the 3rd lens I have bought from KEH. And all 3 have been fantastic.

M
Michael Pelikan · 1 review · Experienced 2026-05-28 ·

KEH has proven themselves to me, over and over!

I guess I've turned out to be a long-term repeat customer of KEH. Successive positive experiences over a number of years have resulted in KEH being the first place I turn to for photography gear. KEH's EX, EX+, LN-, and LN ratings are both accurate and consistent: you can trust these ratings and make good equipment choices based on them without doubt or fear. In addition, you get a solid warranty on the gear you choose, though, in truth, I've never needed to use it. That brings us to the main point: each piece of gear KEH sells has been handled, tested, and evaluated, not just by a real person, but by a real person who's genuinely experienced in the evaluation and judging of photographic equipment. This level of inspection surpasses even what new gear receives on its way out of the factory. It's the reason at the heart of the real value that a dedicated pre-owned photography equipment dealer provides for the customer, and its the reason I've become a multi-time repeat customer at KEH.

F
Food Photographer · 1 review · Experienced 2026-06-06 ·

Product was described as "Like New…

Product was described as "Like New Minus" and that's exactly what it was. Looked like it had been sitting in a bag in someone's closet. Still like new stiff action on the lens barrel and shifting knobs. Couldn't be more pumped.

J
Jean Chantuer · 1 review · Experienced 2026-06-03 ·

Our FIRST & LAST time ordering…

This was our FIRST & LAST time ordering from KEH. The Sony Cyber-Shot DSC-HX80 Digital Camera we ordered arrived with a completely worn and scratched screen and scratch on lens and all sides of the physical shell shipped... For people who do not know KEH, we were expecting a "reconditioned" camera is good condition. We know KEH is covered by the "small print" and we are contesting the fact that it was used, only that selling a device in such poor shape needs a better flagging system especial when the gift went to a teenager who went traveling for the summer. Of course we called and emailed and got no reply...

Reply from KEH Camera2026-06-09

Hi Jean, I’m really sorry to hear this was your experience. We do our best to clearly set expectations with our grading system, but it sounds like what you received may not line up with that, and we’d like to take a closer look for you. I could not locate an order or email under your name. If you’re able, please send a few photos of the camera to [email protected]. Our Quality Control team will review them to see whether the condition is within our acceptable range and help determine the best way to make this right. We truly appreciate you bringing this to our attention and hope we can have the chance to review this further. Sincerely, Nadia

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