Keto Cycle is a ketogenic diet app designed to make keto easy. From the start. We offer a think-free, ultra-personalized, and easy-to-use keto program that helps people achieve the body and health they deserve. From smart tracking and meal planning to workouts and expert guidance, Keto Cycle offers a one-stop solution for getting started on the keto diet the smart way. No guesswork. No counting. Keto – finally made simple. Start Your Journey Now
Written by the business, not verified by us.
Is Keto Cycle legit?
Keto Cycle (ketocycle.diet) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-09-05.
Was my bad in the first place regarding my issues bhut service were excellent and sorted my issue very well
Food is excellent service is excellent and variety also excellent
Just need to have a break for now
Reply from Keto Cycle2026-04-06
Hello Bernie,
Thank you for sharing your experience with us! We’re glad to hear that our team was able to help resolve your issue and that you’re enjoying the food, service, and variety. It’s also completely understandable to take a break when needed.
We truly appreciate your feedback and hope to see you again whenever you’re ready to continue your journey. 😊
Best regards,
Keto Cycle Team
Absolutely terrible scam. Kept renewing my very expense subscription despite cancelling the app and the subscription in the app store. They will not resolve my issue, the customer services from the keto cycle app page are saying they 'don't associate with that company' ... the company being Keto Cycle. AVOID.
Reply from Keto Cycle2026-03-09
Hello Becky,
We’re very sorry to hear about your experience and completely understand how frustrating this situation must be. That is certainly not the experience we want for our users.
We’d like to clarify that all information regarding payments, renewals, and cancellations is clearly presented during checkout and in our Terms & Conditions, and if a subscription is canceled correctly through the original purchase platform (App Store, Google Play, or our website), no further charges should occur. Deleting the app alone does not cancel a subscription, which can sometimes cause confusion.
Please contact our support team directly at [email protected] so we can review your account, clarify what happened, and help resolve this issue properly.
Best regards,
Keto Cycle Team
Don't waste your money on this worthless scam. The app itself is nothing more than cookbook recipes of keto-friendly foods. Yahoo! The big problem is that you are signing up for annual auto-renewal subsciptions, which are charged without any advance notice. I tried to cancel mine as soon as it was renewed, but clearly, Keto-Cycle doesn't want to help. They have no phone number, no email...only a physical address in Lithuania. So I took my case with PayPal and ended up getting a 25% refund for a whole year's worth of worthless subsciption fees. Avoid this company at all costs. All they want is to trap you into expensive annual auto-renewals!
Reply from Keto Cycle2026-02-27
Hello Jim,
We’re truly sorry to hear about your experience and understand how upsetting this situation must feel. That’s certainly not the impression we want to leave, and we regret that your experience led to such frustration.
We’d like to clarify that all information regarding subscription pricing, automatic renewals, and cancellation instructions is clearly presented during checkout and in our Terms & Conditions. Keto Cycle subscriptions are set to renew automatically unless canceled, and when a cancellation is completed correctly through the appropriate platform, no further charges should occur. We also do offer customer support via email, and we’re sorry if this wasn’t clear or easy to find.
We would still appreciate the opportunity to review your account and clarify what happened in your case. Please feel free to contact our support team at [email protected] so we can look into this further and assist you as best we can.
Best regards,
Keto Cycle Team
V
Vicoria · 1 review · Experienced 2026-02-05 ·
★★★★★
Scam Alert
Scam Alert – Do Not Buy!
If I can give them NO starrs at all
I paid Keto Cycle $28.59 once, then was charged four more times: $57.18, and 3 × $79.99 without my permission. They only refunded $19 of the last charge.
Based in Lithuania, this company hides subscriptions and repeatedly charges customers. Many others report the same.
Warning: Do not trust Keto Cycle — it’s a deceptive scam.
Reply from Keto Cycle2026-02-06
Hello Vicoria,
We’re truly sorry to hear about your experience and understand how upsetting this situation must feel. Unexpected charges can be extremely stressful, and we take concerns like yours very seriously.
Please know that we cannot charge a customer without them actively providing their payment details and completing the checkout process, and all information regarding subscription pricing, renewals, and cancellations is clearly presented during checkout and in our Terms & Conditions. That said, we understand that misunderstandings or technical issues can sometimes occur, and we’re very sorry if this caused frustration or confusion.
We would really appreciate the opportunity to review your account in detail, check the charges you mentioned, and clarify what happened with the refund. Please reach out to our support team at [email protected], and we’ll do our best to assist you and address this properly.
Best regards,
Keto Cycle Team
This was a great app when I needed it. However, when I cancelled they kept charging me. I responsed to my bill and they assured me it was cancelled. They are still charging me. I reached out again and they are trying to tell me that I purchased a two month subscription back in 2023! Yeah I know! I went to their website to see if I could talk to someone and there is no information on the contact button. There is a description that says their responses are AI, makes sense now. I don't know where to go from here. There is literally no where in my Google play or other places that list subscriptions that shows them. DONT DO IT FOLKS!
Reply from Keto Cycle2026-02-06
Hello Lynn,
We’re really sorry to hear about your experience and completely understand how frustrating and upsetting this situation must feel. That’s certainly not the experience we want anyone to have, especially after you believed your subscription had been canceled.
We want to clarify that all subscription details, including renewals and cancellation instructions, are clearly presented during checkout and in our Terms & Conditions. If a subscription is canceled correctly through the original purchase platform, no further charges should occur. In some cases, confusion can arise if a subscription was purchased on a different platform than expected, or if the cancellation didn’t fully complete due to a technical issue. We’re very sorry if this wasn’t communicated clearly to you.
We’d really like the chance to review your account in detail, verify the subscription status, and help resolve this properly. Please contact our support team at [email protected], and a member of our team will assist you directly.
Best regards,
Keto Cycle Team
Nightmare trying to cancel this subscription. Had to dispute with my credit card company to get them to quit charging me. Never used this service.
Reply from Keto Cycle2026-02-05
Hello Charlene,
We’re really sorry to hear about your experience and understand how frustrating this must have been. That’s certainly not the impression we want to leave, especially if you weren’t able to use the service.
All subscription details, including renewals and cancellation instructions, are clearly presented during checkout and in our Terms & Conditions. When a subscription is canceled correctly through the original purchase platform, no further charges should occur. That said, we’re very sorry if something didn’t work as expected in your case.
Please contact our support team at [email protected] so we can review what happened and assist you further.
Best regards,
Keto Cycle Team
J
Jan Doerfel · 2 reviews · Experienced 2025-12-23 ·
★★★★★
The company is using completely…
The company is using completely misleading subscription models. I have never knowingly entered into an ongoing subscription and have just noted that the company is withdrawing money every 2 months, when it appeared as if I was simply paying for a one off two month period.
Reply from Keto Cycle2025-12-24
Hello Jan,
We’re very sorry to hear about the confusion regarding your subscription and completely understand how frustrating this must feel. Please be assured that we cannot charge any customer without them providing their payment information and completing the checkout process. All subscription details, including payments, renewals, and cancellation policies, are clearly presented in our Terms & Conditions and during checkout to ensure transparency.
We sincerely apologize if this caused any misunderstanding. Please feel free to contact our customer support team at [email protected] so we can review your account, clarify the situation, and assist you with the next steps.
Best regards,
Keto Cycle Team
Hello Ginny,
Thank you so much for sharing your experience! We’re really happy to hear that you find Keto Cycle good and easy to use. Your positive feedback means a lot to us and keeps us motivated to continue improving. 😊
Best regards,
Keto Cycle Team
e
ellipse4 · 9 reviews · Experienced 2025-11-17 ·
★★★★★
Customer Service Decline
Can you lose weight? Yes. Are the recipes that varied? No. Years ago, they were obsessed with putting spinach in everything. Now, they are obsessed with putting cherry tomatoes in everything. Also, they have had years to add recipes that include, for example, mutton. It does not feel as if they have made a lot of effort over the last few years, when I last used the app.
Also, years ago, there were many products not listed by the app and adding your own recipes could, as a result, sometimes be a pain. Guess what, in four years, nothing seems to have changed. When will the app be improved?
What has definitely changed is that the customer service has gone downhill to the most appalling degree.
When the workouts would not save what I had done, "support" simply told me to send a screen grab? Of what? To show that there is no tick next to a workout? I sent the useless screen grab but all they could say was I needed to reinstall the app. That was their way of trying to brush off a customer. If there is a technical problem with your app, fix it. Do not brush off the customer.
Tonight, I had another problem. The app will suddenly not show me any dates for next week, so I cannot plan next week's meals. The response? Send a screen grab. Must I send a screen grab that shows the dates up to 22 November? What would that help? Also, the chat cut out.
Customer service is an absolute shambles. What is this company going to do to ensure I can plan my meals for next week besides giving the most useless so-called support by asking for meaningless screen grabs. There are times when screen grabs make sense but they seem to have a script just to ask for them without actually thinking if such screen grabs add any value or just waste customers' time.
Reply from Keto Cycle2025-11-18
Hello there,
We’re truly sorry to hear about the challenges you’ve experienced and completely understand how frustrating this must be. It’s clear that both the app’s limitations and the support you received have caused significant inconvenience, and that is not the experience we want for our users.
Regarding the app, Keto Cycle is designed to provide personalized meal plans, recipe options, and workouts, but we understand that there are areas where the variety of recipes and tracking features may not have met your expectations.
As for customer support, we strive to resolve technical issues efficiently, and we apologize that your experience fell short in this case.
Please contact our customer support directly at [email protected] with the details of all the problems you’ve encountered. Our team will review your account thoroughly, provide clear guidance, and work to resolve any technical or account-related issues so you can use Keto Cycle as intended.
Best Regards,
Keto Cycle Team
M
Marsha E Depuy · 3 reviews · Experienced 2025-08-10 ·
★★★★★
I would give zero stars if I could
I would give zero stars if I could. The customer service
Reply from Keto Cycle2025-11-03
Hello Marsha,
We’re very sorry to hear about your experience and understand how frustrating this must feel. Our goal is to provide helpful and responsive support, and we regret that we fell short in your case.
Please feel free to contact our customer support team at [email protected] so we can review your situation and do our best to make things right.
Best regards,
Keto Cycle Team
I wish there was more explanation on the site about what this program includes. Is it just a straight receipt book? Is it meal plans that are spelled out weekly? Does it calculate the nutritional value of individual foods or entire meals? Very hard to buy into the program with so little available information and program description. But I did anyway… I think the site needs to provide more: your program includes 1) 2) 3). Will I be getting more info via email?
Reply from Keto Cycle2025-10-23
Hello Kathleen,
Thank you for your feedback and for sharing your concerns. We’re sorry if the program details weren’t clear on the website. Keto Cycle provides personalized meal plans tailored to your lifestyle and goals, including daily meal suggestions, snack options, and the nutritional values of meals. You’ll also find tips, activity tracking, and optional workouts to support your keto journey.
If you have any questions or need more details about what the program includes, please feel free to contact our customer support team at [email protected]. We’re always happy to help and make sure you get the most out of Keto Cycle. 🙏
Best regards,
Keto Cycle Team
S
Sam · 1 review · Experienced 2025-10-09 ·
★★★★★
Sounds good ,have to try it out and see…
Sounds good ,have to try it out and see What happens
Reply from Keto Cycle2025-10-10
Hello Sam,
We’re excited that you’re giving Keto Cycle a try! We hope the app helps make your keto journey easier and more enjoyable. 😊
Best regards,
Keto Cycle Team
M
Maria · 5 reviews · Experienced 2025-09-26 ·
★★★★★
Best #1 Keto App…
This is by far the best app for ketogenic dieting. The service is quick to respond, the photos, recipes, water intake log and weight loss updates are very user-friendly. There are added features you can choose to use. Highly recommended and one I will use again in the future.
Reply from Keto Cycle2025-09-29
Hello Maria,
We’re so happy to hear that you’re enjoying the app and finding all the features helpful. It’s wonderful to know our team’s support and the tools we provide are making your keto journey easier. 💙
Best regards,
Keto Cycle Team
L
Lisa Wishart · 6 reviews · Experienced 2025-09-20 ·
★★★★★
PLEASE AVOID-illegal trading practice under UK law
PLEASE AVOID- as others have stated, underhanded with T&Cs. Like others I purchased and cancelled back in 2022. I have received NO communication from them since that time. Not one email. It is a requirement under UK law that companies must notify you when a subscription is due for renewal. I noticed my bank account had been charged £98! This was for an annual subscription I had not authorised at an increased price I had not been made aware of. Unfortunately, having checked back, they have taken money year on year with me being unaware. The matter has been escalated with my bank and I will pursue with counter fraud and the office of fair trading.
Reply from Keto Cycle2025-09-22
Hello Lisa,
We’re truly sorry to hear about your experience and completely understand how upsetting this must feel. Our subscriptions renew automatically at the end of each selected period, and the full price and terms are displayed before confirming the purchase. We sincerely apologize if this was unclear or caused frustration.
Please know that we take cases like this very seriously. Please reach out to us at [email protected] with your account details, so our team can assist you directly. We would love the opportunity to review your account in detail and make sure everything is handled properly.
Best regards,
Keto Cycle Team
T
Terry · 4 reviews · Experienced 2025-08-22 ·
★★★★★
Buyer beware
I purchased a Mediterranean diet plan from this company and immediately all correspondence changed and came under the heading No Carb challenge instead of Mediterranean challenge. Then when receipt for payment arrived Keto Cycle was the company involved. When I looked at my diet plan it was indeed No Carb/Keto and not Mediterranean. I immediately contacted the company and expressed my disappointment and requested a refund. They responded saying I could switch to my preferred diet plan in app. I followed instructions and selected Mediterranean diet when prompted. However when I viewed this chosen diet it was still Keto only the name had changed. I contacted the company again and again. Their correspondents sign off as part of the no carbs challenge team. They have now given me a 25% refund even though the product is 100% unacceptable to me and was misrepresented in their advertising. I continue to request a total refund.
Reply from Keto Cycle2025-08-23
Hello Terry,
We’re truly sorry to hear about your experience – it’s completely understandable to feel frustrated when the plan didn’t match your expectations. Your concerns are important to us, and we want to make things right. Please reach out directly to our support team at [email protected] so we can review your case in full and work toward a proper resolution. 🙏
Best regards,
Keto Cycle Team
L
Lois Clark · 1 review · Experienced 2025-08-22 ·
★★★★★
I’m interested in the Keto Diet because…
I’m interested in the Keto Diet because of a concussion and resulting brain fog etc. not weight loss.
Reply from Keto Cycle2025-08-23
Hello Lois,
Thank you for sharing! If you’d like more guidance or have specific questions about adapting the plan to your needs, feel free to reach out! 🙏
Best regards,
Keto Cycle Team
G
Geoffrey Williams · 2 reviews · Experienced 2025-08-20 ·
★★★★★
Easy process to follow
Reply from Keto Cycle2025-08-20
Hello Geoffrey,
Thank you so much for your kind words! We’re thrilled to hear you found the process easy to follow. 😊
Best regards,
Keto Cycle Team
K
Keith Perkins · 1 review · Experienced 2025-07-29 ·
★★★★★
Useful app, but refund issues
KetoCycle provides personalized meal plans, tasty recipes, and an intuitive tracking interface that many users enjoy. However, numerous reviewers report unexpected auto-renewals, confusing pricing in different currencies, and limited refund flexibility. Support is polite but resolution varies.
Reply from Keto Cycle2025-07-29
Hello Keith,
Thank you for your honest feedback. We’re happy to hear you appreciate the features we offer, and we truly value your perspective on where we can improve. We're continuously working on making our pricing more transparent and refining our support processes to better serve our users.
If there’s anything you'd like to discuss further or if you need help with your subscription, please don’t hesitate to reach out to us at [email protected] — we’re here to help. 🙏
Best regards,
Keto Cycle Team
Dishonest billing practices and poor service.
I signed up for Keto Cycle over a year ago and never used the app — it simply wasn’t helpful or worth the money. Since then, I received no communication from the company, and without warning, they auto-renewed my subscription and charged me $66 USD.
No reminder email, no heads-up — just money taken from my account for an app I haven’t touched in over a year. With rising prices and changing circumstances, it’s unacceptable to trap users in hard-to-cancel subscriptions. A reputable company would notify customers at least once in a year before charging them again.
This feels sneaky and exploitative. I wouldn’t recommend Keto Cycle to anyone.
Reply from Keto Cycle2025-07-22
Hello Ari,
Thank you for your feedback. We’re truly sorry to hear about your experience — we completely understand how upsetting it can be. That’s never the kind of experience we want for any of our users.
Our subscription renewals follow the process outlined in our Terms and Conditions, which are agreed to before any purchase is made. We do this to remain transparent, but we also understand that these details can sometimes be overlooked, and it’s frustrating when something like this happens.
Please know that you can cancel your subscription at any time by logging into your account. And if you’re having trouble accessing your account or navigating the cancellation steps, our support team is always here to help. Reach out to us at [email protected], and we’ll gladly walk you through the process or assist you with it.
Thank you for taking the time to share your feedback. It’s really important to us, and we’re always working to improve. 🙏
Best regards,
Keto Cycle Team
Hello Kylee,
Thank you for your feedback. We understand ads can be frustrating and appreciate you sharing your thoughts.
If you have any questions or need assistance, feel free to reach out to us at [email protected]. 🙏
Best regards,
Keto Cycle Team
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