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KiaPartsNow.com

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102 reviews

4.1102 reviews
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About KiaPartsNow.com

Data updated
Website
kiapartsnow.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
74% (17/23)
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About this business

Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.

Written by the business, not verified by us.

Is KiaPartsNow.com legit?

KiaPartsNow.com (kiapartsnow.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 74% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-27.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers truly appreciate the extremely fast shipping, very reasonable prices, and detailed product diagrams that make finding the exact components needed a simple and straightforward task. Many people frequently mention that the ordered items arrive quickly, fit their cars perfectly, and work wonderfully for a long time without any unexpected mechanical issues. However, some people mentioned frustrating issues regarding incorrect items being sent and strict return policies that prevent easy exchanges for the correct parts. Consumers noted that receiving the wrong part can create significant setbacks, particularly when getting help from support is difficult or final sales policies are enforced.

Auto-generated from all reviews of this business. For reference only.

What people say

The part was reasonably priced and…

The part was reasonably priced and arrived in a timely manner.

Reply from KiaPartsNow.com2026-07-10

Hello Annette, We appreciate you taking the time to share your experience. Providing competitive pricing on OEM parts is something we work hard to maintain. Looking forward to helping you with future OEM parts needs! Thanks again Annette!

Trouble-free order; great price!

Very quick shipping, and very good prices (I compared to other online Kia parts websites); also well packed. Thanks!

Reply from KiaPartsNow.com2026-07-10

Hello Timothy, Thank you for your great review! We're happy to hear you were pleased with our quick shipping, competitive pricing, and careful packaging. It's especially rewarding to know we stood out after you compared us with other online Kia parts retailers. We truly appreciate your support and look forward to helping you with your future OEM parts needs. Thanks again!

Simple and fast

Ordering from Canada was easy and fast. I Will be using your services again soon. Thank-you

Reply from KiaPartsNow.com2026-07-10

Hello, Thank you for your kind review! We're delighted to hear that ordering from Canada was easy and that your experience was fast and hassle-free. We truly appreciate your support and look forward to serving you again soon. Thanks for choosing us for your OEM parts needs!

Kia Parts Now is great

Detailed schematics made it easy to find the exact part, easy ordering, great price & quick shipping made this a great experience. Will order any future parts from them!

Reply from KiaPartsNow.com2026-07-10

Hello, Thank you for taking the time to share your experience! We're thrilled to hear that our detailed schematics made it easy to find the exact part you needed and that you found the ordering process simple, our pricing competitive, and the shipping fast. Your kind words mean a lot to us, and we truly appreciate your trust. We look forward to helping you with all your future OEM parts needs!

They sent the wrong parts and denied a return

I ordered two parts using the VIN number for my car. I order the "right" rear lamp assembly and a halogen headlight bulb. I was sent the "left" rear lamp assembly, which does not fit the right side and the wrong headlight bulb. I went through their return protocol and the return was denied stating: "We are sorry to inform you that your request has been denied due to the following reason(s): "The part(s) is non-returnable items due to it being, but not limited to: An electrical part or has electrical components." I then called customer service to ask why it was denied, and I was told that the parts are not considered the wrong parts. I was told that the rear light assembly was considered the correct part number, that they don't verify left or right. They are different parts because the left on fits the left side and the right only fits the right side. The headlight bulb was simply the wrong bulb, but they still denied the returns. As a customer, I am out $216.23. They sent wrong parts and I am stuck with 2 parts I cannot use. This may be the worst customer service I have ever seen. The customer service rep was also rude, simply repeating the same thing, over and over again, "that is not considered the wrong part. We don't verify if it is left or right." In regard to the headlight bulb, I cannot understand how they sent the wrong bulb when I used the cars VIN number to order it. That said, it was the wrong bulb. I had to go to Auto Zone to get the correct bulb, which fit. Horrible customer service!!

Bad packaging, lost items and no service

Parts were shipped in multiple packages, all of them in original thin manufacturer boxes, no reinforced box, no padding - nothing. Brake disk got lost in transit, so I refused the delivery of that specific box. Now I have hard time communicate and get that resolved. All scheduled appointments not possible, and plans ruined in addition to the loss. Maybe prices are nice, but customer service makes it unacceptable.

Reply from KiaPartsNow.com2026-06-15

Thank you for your feedback. While shipping delays and handling issues are unfortunately outside of our direct control once the package has left our facility, we understand how frustrating this situation must be. Thank you for your patience and for bringing this to our attention.

Expensive mistake

Expensive mistake. I was sent the wrong item and they refused to take it back because of their return policy for electrical components, in my case brake light harness. Never again.

Reply from KiaPartsNow.com2026-06-02

Hi DJ, Thank you for your feedback. Since we have no visibility into customers' specific repair needs, we fulfill the order as invoiced. A wrong part number sent would categorize an RMA request as wrong-parts, otherwise it would be no-longer-needed. Unfortunately, electronic parts are illegible for no-longer-need returns. We take all feedback seriously and would love to take a further look. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible. We appreciate your understanding and assistance. Edit: We want to follow up as it’s been a few days since we requested additional information on Trustpilot. We understand you may be busy and appreciate you taking your time to leave a review. When you have a moment, please share your order details so we may look into this and assist you further. Thank you!

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