About Kikilighting
Data updated- Website
- kikilighting.com
- Category
- Home & Garden
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 74 reviews
- Replies to negative
- 31% (12/39)
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Is Kikilighting legit?
Kikilighting (kikilighting.com) has a 4.3 out of 5 rating on OK.one, based on 254 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 31% of negative reviews; Reviews mostly discuss Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the helpful customer support team, noting that staff members respond quickly and efficiently resolve any purchase or shipping issues. Many buyers also mention that these gorgeous lamps look stunning, providing warm and pleasant lighting that perfectly matches online photos and room aesthetics. Some reviewers were not happy with the delivery times, experiencing significant shipping delays, poor package tracking, or missing items from their orders. A few individuals also noted receiving low-quality items or incorrect models that did not match the specific descriptions advertised on the website.
Auto-generated from all reviews of this business. For reference only.What people say
Great support from Anya to manage the…
Great support from Anya to manage the order. Good delivery time. Good packaging. Happy with the product. I recommend.
i am very happy with this lamp
am very happy with this lamp. After using it for a few days, I can say that both the design and the quality fully meet my expectations. The light is warm and pleasant, creating a very cozy atmosphere in the room. The lamp feels sturdy and well made, with beautiful finishes and high-quality materials. It was also very easy to install and use. In addition, the product looks exactly like the photos on the website, which is always reassuring when ordering online. Delivery was fast, the packaging was secure, and the overall shopping experience was excellent. I would definitely recommend this lamp and this website to other customers.
Beautiful product
Beautiful product, great service and fast delivery. I will use their service again!
Great product and fast delivery 👏👏👏👏
KikiLighting has supported us with a…
KikiLighting has supported us with a technical problem with the lamp. The problem is not yet fixed, but they are trying very hard to solve it. We hope that the lamp will be fully functional again in this way soon.
Lovely lamp
Very good experience ordering from Kiki. Arrived when expected, and the lamp itself is beautiful. It would have been nice to have an instruction manual in the box for assembling the light, but it wasn’t too complicated.
Never again!
Stay well away from Kikilightening! I ordered and paid for two lamps at the end of December 2025 because I believed the positive reviews on Trustpilot. By March 2026, I still hadn’t received anything. Then one lamp arrived over three months late: but it isn’t a high-quality lamp, just a cheap Chinese product!!! The second lamp didn’t arrive; instead, I received the wrong model. I’ve been waiting for a return label for the incorrect delivery for three weeks. Despite countless emails and sending photos of the incorrect contents, I still haven’t received a return label. They actually claim they didn’t receive my photos of the incorrect item. This is how they drag out the returns process until you’ve lost all patience. Based on this experience, I assume the positive reviews on Trustpilot have been bought. Please be careful with Kikilightening – you’ll lose a lot of money with this scam company!
The lamps are absolutely beautiful
The lamps are absolutely beautiful and fully met my expectations. The quality and design are amazing! I also want to highlight their customer service, which is truly excellent and very responsive whenever there is a problem or question. They handled everything quickly and professionally. I 100% recommend this website and would definitely order again!
Great company and great products :)
Great company and great products :)! I ordered three very beautiful lamps for my new flat and they look really beautiful and the quality is also very good. I would order there always again.
Would Order again :)
Fast shipping, good prices and supportive Customer Service
Fast delivery
Fast delivery, good quality, nice product
I’m really impressed with this lamp
I’m really impressed with this lamp. The quality feels excellent and the design fits perfectly into my living space. The lighting is especially nice – bright enough when needed, but also very warm and comfortable in the evening. Installation was easy and everything worked exactly as expected. Delivery was also fast and smooth. Overall, I’m very happy with my purchase and would definitely recommend it.
Beautiful lamp and good service
Quick delivery, lamp is well packaged and protected. Customer service to check that I got the package. Lamp is beautiful!
I received the lamp very fast
I received the lamp very fast, communication was very easy and client service very helpful. The lamp is really nice. I recommend !
It exceeded my expectations
Very fast shipping, very well packed. The lamp is beautiful, well constructed and has a gorgeous light! It exceeded my expectations. Absolute love it and I will definitely buy more!
Great customer support and quality…
Great customer support and quality products
Excellent experience
Excellent experience. The lighting pieces offer great quality, with well-considered design and very competitive pricing. We would also like to highlight the customer support, which was consistently responsive, professional, and efficient throughout the entire process. Highly recommended.
Once again a great shopping experience…
Over all and once again a great shopping experience. All the lamps I had ordered are working and of good quality. Two of them got stuck or lost somewhere during shipping. (I had ordered 5 lamps) The missing two lamps were re-shipped and finally arrived. (late, but they arrived!) Support was very helpful and responsive all the time, helping me to get the missing lamps issue sorted out and solved. This is definitely how customer support should act! (helping, not hiding!) Thanks again! 👌
All good
Product as well as delivery are perfect. Customer service too
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