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Written by the business, not verified by us.Kindlytoys (kindlytoys.com) has a 3.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the great quality of the items, noting that the wooden toys and custom ornaments make wonderful gifts for young children. Many buyers also mention that the online ordering process is remarkably straightforward and that their purchases often arrive promptly without major issues. Some reviewers were not happy with significant delivery delays, noting that packages sometimes took weeks to arrive or went missing entirely before reaching them. A few customers also reported receiving incorrect products, damaged boxes, or items that unfortunately did not match the online descriptions and photos.
Auto-generated from all reviews of this business. For reference only.I ordered 2 items a piggy bank and a baby first ornament. Neither have arrived and says label was created Dec 10th and has not changed in the tracking I have emailed twice with no response I have called with no answer and texted and got no reply. Is this company even real?
Well... If they had the option for pictures to be uploaded, you'd see why spending the $$ here is a WASTE. The paint is peeling off the letters just from the CHEAP tape used to hold the letters in place. I ordered and paid for a name puzzle with animals and sounds. What i got was a wooden name plate in primary colors with paint chips missing, NO ANIMALS. NO SOUNDS. NOT AT ALL HAPPY.
Easy to order and coordinate with a registry, great products, perfect delivery!
I have ordered many ornaments and been happy. This time around tgere was a mistake where i was given the "our 1st christmas" house instead of "merry christmas". I have emailed and called but havent heard a response yet on how we can fix it.
The gift was as advertised and niece love the Kalo wooden learning set
Grandson will grow into this toy. Still a little bit young for him.
I ordered an ornament for my grandson and what I received is not what I ordered. I left a message for someone to return my call to fix the problem and never received a call back. Very disappointed.
I was a bit skeptical ordering my nephew’s name puzzle from here but this was an amazing gift, really high quality and vibrant colors! Loved it!
Easy of ordering, timely delivery, no negative issues
It has been a month and although customer service is good - my packages keep coming back undeliverable which makes zero sense. I’ve never had problems receiving deliveries. For this to take this long with multiple attempts to get my order is insanity.
My granddaughter loves it and it is teaching motor skills. Excellent learning tool for her
Horrible customer service! Ordered a Christmas ornament and several days after placing the order, receive an email stating the order had been cancelled at my request which was absolutely not the case. When I contacted customer support they stated they cancelled the order due to the item being out of stock — no suggestion for a similar item, no apologies for lying in their email they sent me, no ownership of their miscommunication and although they stated they were refunding my money — no sign of the refund either. Do yourselves a favor and look for another vendor. Doesn’t look like much original stuff on their site anyway, do yourself a favor and look for another vendor before you consider using this one!
Was disappointed in the packaging (tape). Puzzle wasn’t as bright and colorful as expected either
Customer service is incompetent and can’t read.
Never received item, have ordered twice…
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