Puzzle
Well made product.
About Kindlytoys
Data updated- Website
- kindlytoys.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 42 reviews
- Replies to negative
- 0% (0/50)
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About this business
We are the toy experts. Our mission is to enrich families and provide "A Smarter Way to Play" by inspiring creativity and sparking curiosity. We design and curate world-class toys and games, while providing an extraordinary customer experience.
Written by the business, not verified by us.Is Kindlytoys legit?
Kindlytoys (kindlytoys.com) has a 3.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-05.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently highlight the great quality of the items, noting that the wooden toys and custom ornaments make wonderful gifts for young children. Many buyers also mention that the online ordering process is remarkably straightforward and that their purchases often arrive promptly without major issues. Some reviewers were not happy with significant delivery delays, noting that packages sometimes took weeks to arrive or went missing entirely before reaching them. A few customers also reported receiving incorrect products, damaged boxes, or items that unfortunately did not match the online descriptions and photos.
Auto-generated from all reviews of this business. For reference only.What people say
Loved the product just wished there…
Loved the product just wished there were more updates on when the product would arrive. I received 2 items real quick but was never sure if the other 2 were coming. I called and get the update just wish I would have gotten a few text updates.
Great puzzle
The puzzle was beautifully crafted and inscribed. The delivery was prompt. It was a classic piece at a fair price.
It’s a Winner!
Our one year old wanted to play with her busy board with her name on it right away! We had to stop her at her party so she would open her other presents. It seems to be very sturdy. It’s a winner!
Order disappeared, then shipped substandard product- will never purchase again
We ordered a gift for a nephew and had it shipped. The shipping tracking disappeared after a few days later. The recipient didn't receive the gift. We tried to track the package but there was no longer a tracking or oder number on their site and the order was gone- yet we had already been charged. We complained to the credit card company, who put a hold on the charge to investigate... THEN KindlyToys managed to ship a broken, unrecognizable piece of junk to our nephew- who threw it out. Because an item (of any quality or junk) was actually shipped and received, we had to pay for it. I will NEVER shop with this organization again.
Poor communication and quality
Was given inaccurate updates and quality is very poor
Easy to order and product was beautiful.
My nephew loved his gift!!
The toy arrived quickly and my nephew loved it 🥰 Great educational product. He immediately engaged with it and enjoys playing with it.
Very poor experience …
My purchase will take 15 days to arrive at the destination. It wasn’t shipped out for 10 days and then 5 more days to arrive at the destination. This was a gift for a child’s birthday and it will end up taking 15 days to complete the shipment. This is what they say is the date it will arrive. Time will tell. Totally unacceptable!! I had to email support twice. They lost track of my order.
Amazing gift
This was given as a gift, and they absolutely LOVED it!
My nephew enjoys the the bright colors…
My nephew enjoys the the bright colors and interacts with the puzzle more than a few seconds and runs off to play with something else, it holds his attention!
Package never received
Package never received Customer service never responded to multiple emails
I still have yet to receive the…
I still have yet to receive the Father’s Day gift I ordered. It says delivered and no package. No response from their customer service
Ordered 4 glass ornaments for Christmas…
Ordered 4 glass ornaments for Christmas last year. Two came with correct "First Christmas" dates. Two were incorrect. Company corresponded first few contacts the first of this year, but am no longer receiving responses to my calls or emails. Ended up just making labels with correct dates to cover up the wrong imprinted dates. Disappointed with customer service
I ordered a puzzle with pegs and did…
I ordered a puzzle with pegs and did not receive what I ordered. I contacted customer service and it has been 4 days since I submitted the requested photo with no response.
Never received!!
ordered a fathers day gift for my husband. Says it was delivered, but I never received the order. Have emailed several times and get no response. Definently not recommended.
Everything
No customer service
Placed a custom order on June 3, 2025. I have a confirmation email & my credit card has been charged. My order number does not work on their website & I can't get any status of when my order will arrive. Terrible customer service!
Definitely a scam
Definitely a scam, ordered some hats, said they were delivered never received, money was immediately deducted on the day I ordered, have contacted multiple times no response
I would strongly advise against ever…
I would strongly advise against ever doing business with this company. Their customer service is nonexistent. Spend your money elsewhere
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