About Koprez Helping people stay active, one step at a time. Koprez® provides recovery, rehabilitation, and pain-relief solutions focused on foot, knee, and joint support — designed for people who refuse to slow down. What we're known for Compression sleeves Targeted plantar fasciitis relief Pain-relief patches Fast, on-the-go comfort Heat-moldable insoles Custom fit for every foot Support solutions Braces and wraps for joints Who we're built for ✓ People who spend long hours on their feet ✓ Active individuals in sports and exercise ✓ Anyone who wants to move more comfortably every day Our promise Every product is developed with a simple goal — practical, affordable solutions that help customers manage pain, maintain mobility, and regain confidence in their movement. We are committed to exceptional customer service, continuous product improvement, and listening to the community we serve.
Written by the business, not verified by us.
Is Koprez® legit?
Koprez® (koprez.com) has a 4.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the compression sleeves for providing quick, effective, and lasting relief from severe foot and heel pain during daily activities. Many people find these quality items remarkably comfortable for continuous wear, noting that they easily fit underneath regular shoes and boots without causing issues. Users appreciate how well the supportive design works to improve mobility and reduce discomfort throughout long work hours.
However, some people mentioned experiencing frustrating shipping delays and exceptionally long delivery wait times that disrupted their overall purchasing expectations. A few reviewers also noted ongoing difficulties when trying to contact customer support teams for helpful resolutions or timely updates regarding orders.
Auto-generated from all reviews of this business. For reference only.
I recently bought Koprez foot sleeves, a 2 for one buy and only received one pair and this was the company's response when I asked about the second pair -
Upon checking your order, it was placed under our Buy One, Get One Free promotion.
Please know, each sleeve is originally priced per piece and not in pair. Under the promotion, you purchased one single sleeve and received one additional single sleeve free, for a total of 2 single sleeves or 1 pair.
Thank you for your understanding. Do let us know if you have any questions or other concerns. We are always happy to help.
Best regards,
Carlyn
Just be cautious when buying.
Reply from Koprez®2026-08-21
Hi Mark,
We’re sorry for the misunderstanding regarding our Buy One, Get One Free promotion. Our foot sleeves are sold individually, so the promotion includes one purchased sleeve and one free sleeve, for a total of two sleeves or one pair.
We understand how the offer may have been interpreted differently, and we appreciate your feedback. We will review how the promotion is presented to make the quantity clearer for our customers.
Kind regards,
Thalia
Careful with your purchase. They didn’t work for me and if you try to exchange to try a different size, then you forfeit being able to get a refund. So I didn’t want to do that. Instead of trying a different size I tried to simply do the 30 day refund, and I discovered that they charge you for return shipping so at the very minimum you’re out the shipping that you spent for it to get to you (they don’t refund shipping) and you’re out the shipping that it takes to return it to them. So definitely know that it is not a risk free 30 day money back guarantee at all. You have to pay shipping both ways to try them.
Updated:
I have gone back and forth repeatedly with the customer service and expressed my concerns. It is very time-consuming to email with Customer Service because I usually have to send two messages to hear back once… and I’m still waiting for the partial refund I’m supposed to be getting.
Reply from Koprez®2026-08-17
Hi Christy,
We sincerely apologize that our return and replacement terms were not clear and that this left you feeling disappointed.
We understand how these conditions affected your decision and appreciate you sharing this feedback. This is not how we want our customers to experience.
Please contact our customer support team with your order details so we can personally review your case and assist you further.
Kind regards,
Thalia
The relief was quite immediate. I was in pain and so I rested my foot with the compression sock and the following day I am able to walk properly without a crutch.
Reply from Koprez®2026-08-17
Hi Agnes,
Thank you for sharing your experience! We’re so happy to hear that you felt relief so quickly and were able to walk comfortably again the following day.
We truly appreciate your support and wish you continued comfort and recovery!
Best regards,
Thalia
I wore it as instructed and it did nothing. It's little more than a compression sock with a velcro band. The $15 arch support I got at Walgreens works better. Maybe the positive reviews are from people who never tried an arch support before, but $45 for this thing is ridiculous.
Reply from Koprez®2026-08-17
Hi Lynn,
We’re sorry to hear that the foot sleeve did not provide the relief or support you expected, especially after you followed the instructions carefully. Our Koprez foot sleeves are one of our best-selling products, and many customers have shared their positive experiences here on Trustpilot.
However, we understand that results can vary from person to person, and we respect your experience. Please contact our customer support team with your order details so we can personally review your concern and help find a suitable resolution.
Kind regards,
Thalia
Customer service was great, product did exactly what it needed to do.
Reply from Koprez®2026-08-17
Hi Ed,
Thank you for your wonderful feedback! We’re delighted that you had a great experience with our customer service team and that the product worked exactly as expected.
We truly appreciate your support!
Best regards,
Thalia
I am just so delighted that I found the Koprez sleeves , I was advised by my GP to go fir a physio where I have to spend more money apart from buying different brand of shoe ensoles. Fortunately I found this Koprez ads on FB , That’s the start of my healing process , I used it especially on day time, it heals my right foot for more or less than 2 mos. Now I am back on my feet no more pains, no limping🙏 and get back my life🥰
Reply from Koprez®2026-08-17
Hi Nely,
Thank you so much for sharing your amazing experience! We’re truly delighted that you found Koprez and that the sleeves provided the comfort and support you needed.
Hearing that you’re back on your feet without pain or limping means so much to us. Wishing you continued comfort and many more active, pain-free days!
Kind regards,
Thalia
The foot sleeve and insoldes made my plantar facitis foot feel really good. Wear them all day.
Reply from Koprez®2026-08-17
Hi Linda,
Thank you so much for your wonderful review! We’re delighted to hear that the foot sleeves and insoles have helped your Plantar Fasciitis and kept your feet comfortable throughout the day.
We truly appreciate your support!
Kind regards,
Thalia
Hi Michael,
Thank you for your feedback! We’re delighted to hear that your Koprez sleeves provide your knees with the support they need.
We truly appreciate your support!
Best regards,
Thalia
Delivery was thrown on top of a group of boxes about a mile from my home. This was eventually addressed and corrected. My complaint is with marketing. First, your data will be sold almost immediately. My spam folder contents skyrocketed within a couple days of order. You'll be bombarded with ads and the "unsubscribe" link doesn't work. The process for this is probably illegal but I'm not going to bother. The product isn't worth the grief. Don't give them a phone number!!!
Reply from Koprez®2026-08-17
Hi Linden,
We sincerely apologize for the delivery issue and the frustration caused by the marketing communications you received. We’re glad the delivery concern was eventually resolved, but we understand that the overall experience was disappointing.
Thank you for your feedback. We take privacy and unsubscribe requests seriously and would like to investigate this further. We will ensure your email address is removed from our marketing list and look into why the unsubscribe link did not work.
Thank you for bringing this to our attention.
Kind regards,
Thalia
I suffered for almost a year with plantar fasciitis with no relief until Koprez. This is a quality item that actually works. Try it, you won’t be disappointed that you did!
Reply from Koprez®2026-08-14
Hi Anita,
Thank you so much for sharing your experience! We’re thrilled to hear that Koprez provided the relief you had been looking for after nearly a year of struggling with plantar fasciitis.
Your recommendation and support truly mean a lot to us!
Best regards,
Thalia
Hi Irma,
Thank you for your feedback!
We’re so glad to hear that you’re enjoying the support your Koprez product provides. We truly appreciate your support!
Best regards,
Thalia
I love it! I wore the foot sleeve for a month and my Plantar Fasciitis is gone. I can now walk without being in excruciating pain!!❤️
Reply from Koprez®2026-08-13
Hi Sandra,
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that after wearing the Koprez foot sleeve for a month, you can now walk comfortably without the excruciating pain caused by plantar fasciitis.
Your feedback truly means a lot to us! ❤️
Kind regards,
Thalia
Wow! I ordered Koprez knee sleeves about a month ago, still haven’t received them, all I get outta them is excuses. Seems like maybe they’re going outta business, but still marketing product they don’t even have. This could be a scam at this point. I see a bunch of reviews here saying they’re happy. Well I can tell you I’m not happy. I asked for an ETA when I could expect my order. They couldn’t even give me a potential window it might arrive. Maybe they changing whoever does their manufacturing in China? Whatever! Stop marketing if you can’t fulfill the orders. That’s scummy business practices. I advise not buying anything from these bozos. I’m not ready to say they’re scammers for certain. But they could easily turn out to be that. Definitely dont buy their stuff until they have product to fulfill orders.
Reply from Koprez®2026-08-13
Hi John,
We sincerely apologize for the delay and completely understand your frustration. The black knee sleeves were temporarily out of stock at that time of your order, and although we offered another color for faster shipping, we respected your preference to wait for black. We’re pleased to confirm that your order has now been shipped and is on its way.
Please check your email as we also reached out to you regarding your order update. Rest assured, Koprez is a legitimate business, and we’ll continue monitoring your package until it reaches you.
Kind regards,
Thalia
Hi Sue,
Thank you for your kind review! We’re delighted to hear that you had a smooth experience with us and that your order arrived promptly.
We truly appreciate your support!
Kind regards,
Thalia
Im sceptical about things I see online but my feet were so sore for so long, it was really bothering me. So I decided to give koprez a go. It worked for me.
I could work all day on my feet, they'd be a bit sore by the end of day, and as soon as I sat even from a short car journey home and then stood up again the pain was terrible, getting out of bed was excruciating. I found wearing the straps took my pain away, I dont wear them much now, just when I feel the need.
Reply from Koprez®2026-08-13
Hi Marie,
Thank you for giving Koprez a chance and sharing your experience! We’re so happy to hear that the straps helped relieve your foot pain and made it easier to work, drive, and get out of bed comfortably.
It’s wonderful that you now only need to wear them occasionally. Your story will surely encourage others experiencing similar discomfort!
Kind regards,
Thalia
Update: somehow manged to get a very quick reply this time! Unfortunately you never sent me a link or message to send you any private information. You can fine my order number and email address attached to the emails you've already ignored.
Placed an order over a month ago. I sent in a query on their online portal and got a automated email suggesting they'd respond in 4 hours. Two days and some hours later still no reply. I sent an email. Two days later again and I get what appears to be a bot response "sorry for our delayed response" and that orders are typically shipped in one business day! Oh great! No explanation as to where my package is or why it STILL HAS NOT BEEN SHIPPED! For the price of these this is shockingly bad customer service.
So far it seems Koprez has scammed me out of my money. Order placed the first week on July, money taken, no product on its way just a tone of pushy emails telling me to spend more of my money.
Reply from Koprez®2026-08-09
Hi Heather,
We sincerely apologize for the delay and the lack of a clear, helpful response regarding your order. This is not the standard of service we aim to provide, and we completely understand your frustration.
We would love to investigate this and resolve it immediately. Please provide your order number and the email address used to place the order through Trustpilot’s private information request or by replying to our support email.
Once we receive your information, we’ll review your order status and contact you with a clear update and resolution as quickly as possible.
Kind regards,
Thalia
H Libby,
Thank you for sharing your experience. We’re glad the product has helped ease some of your discomfort, although we’re sorry you’re still dealing with pain.
We hope it continues to provide you with comfort and support. If the pain persists or worsens, please consider consulting a healthcare professional.
Kind regards,
Thalia
It is a great relief when I walk with the Koprez sleeve. I have now plantar fascitis since February 26 and I was going crazy because of pain by walking. Until I got the Koprez sleeve. I use it every day and gives a great relieve when I walk. A relieve without pain. So buy this sleeve and try for yourself! Good Koprez!
Reply from Koprez®2026-08-09
Hi Rhode,
Thank you so much for your wonderful review! We’re thrilled to hear that your Koprez Sleeve provides the comfort and support you need while walking.
Knowing that it has made such a positive difference in your daily life means so much to us. Thank you for trusting and recommending Koprez!
Best regards,
Thalia
I canceled my order due to size issues. I emailed before my order shipped as per koprez instructed. They shipped it anyway! Customer service is difficult to deal with and is not listening to my concerns
Reply from Koprez®2026-08-14
Hi Lilian,
We sincerely apologize for the frustration and inconvenience this caused. We were able to intercept the shipment, and your order has now been cancelled and fully refunded.
Please allow 3–7 business days for the refund to appear in your account, depending on your bank’s processing time.
We’re sorry that you felt your concerns were not heard, and we appreciate the opportunity to resolve this for you.
Kind regards,
Thalia
I ordered the right size but it was so tight, it was very painful. I tried to adjust the straps, but it was still too tight. It actually caused some bruising above my ankle. It hurt for some time after taking it off. It is made in China so a retail price of $80 is ridiculous. Scam.
Reply from Koprez®2026-08-14
Hi Christina,
We’re very sorry that the sleeves felt painfully tight and caused bruising. We have personally addressed your concerns and resolved the issue to your satisfaction.
We would also like to clarify that your order was for one pair purchased at the promotional price of $39.99, not $80. We sincerely apologize that the product did not work for you.
Thank you and again, our apologies for the inconvenience caused.
Kind regards,
Thalia
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