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LexJet

ClaimedCollecting reviews

101 reviews

4.5101 reviews
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About LexJet

Data updated
Website
lexjet.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
67% (6/9)
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About this business

LexJet is your source for inkjet printing equipment, materials, and expertise. We manufacture, market, and sell professional-grade, wide-format inkjet printing equipment and supplies that have helped more than 20,000 small printing, imaging, and sign businesses adapt to changing markets and develop new sources of revenues.INKJET PRINTABLE MEDIAWIDE FORMAT PRINTERS INK CARTRIDGES KNOWLEDGE & PRODUCTSLexJet provides business owners with the knowledge and products they need to convert digital images into new forms of visual merchandising, out-of-home advertising, and custom decor. LexJet products are used to create dozens of products, including: trade-show graphics; point-of-purchase, retail, and event signage; museum exhibits; fine-art reproductions and photo prints on canvas; custom wallcovering; murals; and other products.INNOVATIVE TECHNOLOGIESIn addition to selling inkjet printers and materials from companies such as HP, Canon, and Epson, LexJet designs and develops its own brands of imaging materials to resolve some of the unique production challenges identified by our customers. LexJet's rapid growth over the past 15 years reflects how effective we have been in helping small businesses successfully adopt new imaging technologies, create innovative products, and diversify into new markets.DISTRIBUTION & DELIVERYLexJet operates distribution centers nationwide so you can get what you need quickly. The convenience of online ordering and fast delivery is backed by our promise that you can always talk with friendly, knowledgeable people whenever you have questions or concerns.

Written by the business, not verified by us.

Is LexJet legit?

LexJet (lexjet.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 83% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-26.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping speed and the absolute ease of placing orders through the online website. People regularly appreciate the exceptionally helpful support team, responsive representatives, and the high quality of printing products received. However, some customers also noted frustrating issues regarding unexpected backorders, prolonged processing times, and occasional delivery delays. A few reviewers experienced ongoing problems with damaged packaging, missing items, or receiving incorrect merchandise that required complicated follow-up. Consumers mentioned that getting a proper resolution for these specific order errors sometimes took much longer than expected.

Auto-generated from all reviews of this business. For reference only.

What people say

Your website said that this would be…a next day delivery

Your website said that this would be delivered the next day....this was at 2-3 PM ( we have ordered many many items from you at that time of day or later and they are shipped right away and received next day)....you then sat on my order for over a day and that means it took 2 days for delivery instead of just one. I needed the item in question THE NEXT DAY not when you felt like shipping it out. If I had know that it would be delayed I would NOT have ordered it

Reply from LexJet2026-07-03

Thank you for taking the time to leave your feedback. We apologize for the inconvenience and have passed this to our team to look into further. Thanks!

Missing item.

One of the ordered items has remained backordered without further explanation. Mistakes in availability happen, but at some point further customer contact would be appropriate.

Reply from LexJet2026-07-01

We appreciate you bringing this to our attention, and apologize for the inconvenience. We have passed this information to our team to ensure better communication in the future.

I have bad luck with getting my orders…

I have bad luck with getting my orders shipped on time. In the past I've had larger orders bundled and shipped LTL without anyone telling me. The result was the materials arriving later than expected. It was explained that was the more cost-effective way. A phone call would've been nice so I could plan my production accordingly. This recent order was placed around 9:30/10am, and still didn't ship that day. I think blame was placed on UPS. I doubt that was the real answer. I like the material, and my rep in the office. But, the guys in the warehouse are making it difficult to keep ordering.

Reply from LexJet2026-07-01

Thank you for bringing this to our attention, and taking the time to leave a review. We've passed this on to our team to look into so we can better meet expectations in the future.

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