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Money & Insurance

Liberty First Credit Union

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100 reviews

4.7100 reviews
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About Liberty First Credit Union

Data updated
Website
libertyfirstcu.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
57% (4/7)
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About this business

Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com

Written by the business, not verified by us.

Is Liberty First Credit Union legit?

Liberty First Credit Union (libertyfirstcu.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 57% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

Just having good communication with our…

Just having good communication with our bank and occasionally going in to discuss business, priceless. I, (We), will enthusiastically continue to do our business with Liberty First Credit Union.

Reply from Liberty First Credit Union2025-07-07

We are so happy to hear that we were able to help you. Thank you for being a member of Liberty First.

Making you feel like Family

We have been a liberty first customer for over 35 years. And we would never think of changing to any other financial institution. Liberty First always treats us as they would treat their family, they have ways that help you make money off your money, which is incentive to save. They always have great interest rates whenever it comes to buying a car compared to others. At this time, there is nothing I can think of that they could do any better

Reply from Liberty First Credit Union2025-07-01

We are so glad you have had great experiences. Thank you for being a member of Liberty First.

Takes too much time to clear checks

Put a check in from a broakerage account. Three days after I put it in they call me and say it would be a week before the check would process. Was 10 days before the check entered my account. Been banking for 55 years and never encountered something like that.

Reply from Liberty First Credit Union2025-06-30

Thank you for taking the time to share your experience. We understand how frustrating delays like this can be—especially when they’re unexpected—and we sincerely apologize for the inconvenience. In some cases, checks from brokerage accounts or other third-party institutions may require extended processing times due to verification procedures beyond our immediate control. We do our best to communicate any delays as quickly as possible and regret that this wasn’t clearer from the start. We truly value your 55 years of banking experience and appreciate your continued trust. If you have any questions or would like to discuss your situation further, we’d be glad to speak with you directly. Thank you again for your feedback.

Hesitant at first.

So hesitant at first but after we got the process rolling it went pretty seamless. I haven't used their other products other then getting a loan for a vehicle. They were very helpful and answered any questions. Then life happened, I ended up making a choice (credit card) got behind on the payments. We communicated back and forth and a solution was found and again they worked with me. Based of my experience I give them 5 stars. I was recommended by another family member and I myself have recommended them to someone else.

Reply from Liberty First Credit Union2025-06-30

We are glad you had a great experience, and we were able to help. Thank you for being a member.

Very personable credit union.

I feel like family everything I walk into the Liberty First Credit Union on 56th Street in Lincoln. I am greeted immediately with a smile and the service is quick. I definitely like credit unions over a banks. I highly recommend using Liberty First Credit Union for all your financial needs.

Reply from Liberty First Credit Union2025-06-30

Thank you for the great review. We appreciate you being a member of Liberty First.

Great nice people.

Great nice people. Great lawn depth. Truly horrible app.. You can never get on it. Always down and will not let you open it.

Reply from Liberty First Credit Union2025-06-30

Thank you for your feedback—and for the kind words about your experience with us. We truly appreciate your support and are glad to hear the positive aspects stood out to you. We understand how important reliable access to our app is and want to reassure you that we work diligently to maintain consistent availability. While brief maintenance windows or updates may occur from time to time, they are infrequent and typically resolved quickly to minimize any disruption. If you ever notice any issues, please don’t hesitate to reach out. We’re always happy to assist and value the opportunity to keep improving. Thank you again for being a valued member.

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