For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

Lovense

Claimed

764 reviews

3.2764 reviews
Write a review

About Lovense

Data updated
Website
lovense.com
Category
Events & Entertainment
Location
Singapore
Status
Unclaimed
Last 12 months
152 reviews
Replies to negative
82% (223/272)
Do you own Lovense? Claim this profile for free and start replying to reviews.

About this business

We develop sex tech for long distance couples, frequent business travelers and cam models!

Written by the business, not verified by us.

Is Lovense legit?

Lovense (lovense.com) has a 3.2 out of 5 rating on OK.one, based on 764 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 26% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Quality, User experience, App. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Happy customers frequently praise the discreet packaging, professional handling, and consistently prompt delivery services provided when ordering their favorite items. Many enthusiastic consumers truly love the remarkably powerful vibrations, the exceptionally high build quality, and the seamless application integration designed for enjoyable long-distance play sessions. However, some customers also noted occasional application connection troubles, unexpected software glitches, and random device disconnections during their interactive remote experiences. Furthermore, a few reviewers stated that certain purchased items experienced technical faults, stopped working prematurely, or required multiple product replacements over time.

Auto-generated from all reviews of this business. For reference only.

What people say

It's a great toy but it moves a bit…

It's a great toy but it moves a bit while walking. So if your sitting somewhere or laying in bed etc. It's perfect in place but if you walk it slips to the side when you walk longer. The vibration ist Strong but not to hard. on low settings this is a great toy for teasing.

not big gal friendly!

Let me tell yall the things I didn’t like before anything else: - the shape isn’t great and it won’t stay in place depending on how strong your climax is. Me pumpum not tight like it used to be as I have a child now, but it tight enough. - I am also a thicc gal so my thighs will disconnect it randomly if I shut my legs. - It’s not the quietest thing in the world. If you stood next to me in a crowded place with this thing going, you could probably hear it. With that being said, I love love love the fingering motion on top of the vibrations. The fingering motions itself could get me off if my thighs didn’t constantly break the connection.

Really good toy, especially with a lovense supporting game, but you miss out if you're too thicc

It's a really good toy. I tried it out just by itself, and it was a really nice experience. Although that's not to say I don't have some gripes with it, the main thing being I think I'm just too thick for it. I've only got a 5.5 long cock but since it's 2 inches wide and I'm uncircumcised, the motors inside seize up if I push too much, so it really only does maybe the first 2-3 inches of me. Not only that, when I was trying it with just my hand the back stroke would bring the device up and it was kind of hard to keep it in one spot. However, when I used the desk mount and tried out the integration with Karryn's Prison, I nutted harder then I have in a while. It's perfectly designed for games with lovense integration, would highly recommend it.

I likes that it has great interactivity…

I likes that it has great interactivity including games. I like this feature. Application is fast and easy to use. I don't like that it has geolocation feature as non-optional. Its really hard to stick in, even with water base lubricant. Any other toy (Not Lovense) that I have are more softer and have better texture to skin. Please improve the material so it would be easier for insertion. Need Lite version for future improvements.

LOUD

I want to say 5 stars SO BAD for the Flexor. I’ve never had a toy get me so close. Usually the vibrating is too much and I become numb to it. The movement on this this is amazing. The only thing is it is loud. This is not the toy for discrete play. You could hear this thing four tables over in an Applebees. It will be fun to try at a rave though! Stick with the lush if you want it to be quiet.

Very disappointed on their webcam

Very disappointed on their webcam! So expensive and bad! I was hoping their cam will be like their toys for people who work in webcam industry, but it was such a disappointment, the webcam has a lot of errors, the tracker stops working, or just start turning the camera left/right without even asking so if you work in webcam industry then expect to lose a lot of money with this webcam, not gain! They have no refund policy all they do is send you emails with steps or ask you to send them a video but no refund or warranty on this webcam! Like really i bought this cam to make more money not to lose or waste my time recording videos and try to sort it myself! Ridiculous and disgusting service, i sold my stuff to afford this webcam, and left in financial struggle suffering with depression as i explained to them I can’t waste my time or get angry and anxious but they didn’t car they said no refund warranty at all once bought that’s it!

Reply from Lovense2023-11-29

We are so sorry for the issue you met, we understand it could be frustrating. Please contact us at https://www.lovense.com/contact. We'll be glad to assist you further. We look forward to hearing from you.

The Solace is exceptionally well made but…

The Solace is exceptionally well made as you would expect from Lovense, the toy feels sturdy, clamps and fittings are all metal, no cheap plastic here, and lives up to the quality you've come to expect. Clean up is quick and easy. Sound level is acceptable, more on the quiet side but still not something you would want to use in public. The ability to sync with media and games is fantastic, though not all media has the Close Caption code for accurate patterns, it is capable of syncing to sound. Battery does not die during use!! However there are some issues I'd like to point out. The sleeve has tabs or wings if you will and these silicone tabs need to fit inside recesses in holder as you clamp it down, if misaligned, this can crush, pinch, tear or cut the sleeve starting from that point. The motor is just a bit too weak for its function, the Solace has good head game but when it comes to deep strokes it stalls out about 2 inches down the shaft, I admit I have a little bit of girth but nothing unreasonable, this also makes the penetrating strokes struggle and slow while the retraction is fast, the imbalance is a bit of a distraction from the fun. I assume this choice for a weaker motor was made to extend battery life and address overheating as this toy does get pretty hot, there is even cooling vents on the casing. In the end, this is something I feel I will use intermittently rather than daily which is a shame as it has excellent battery life, a little addon to certain game or for syncing to media. I will have to settle with the Max2 and Calor for the more daily multi use.

Interesting addition to a full body…

Interesting addition to a full body flood of emotions according to my submissive wife who enjoys this treat added. Found her fiddling with my phone having each nipple clamp on either side of her juice box. Lil minx was becoming inventive. Pretty sure she’s happy.

Shoddy

I use Lovense a lot due to the nature of my work. I own both the lush 3 and hush. I was gifted a hyphy this year in the summer by a customer. It has since stopped turning on. Lovense can only verify the warranty if they have the serial number. I no longer have the box because, well who keeps the box? Since the thing won’t turn on, I can’t get the serial number via the app like they suggested. They are now suggesting I contact the gifter to get the order number (insert eye roll emoji). Long story short, I use this company because I have to. Not because they are any good. Why don’t they print the serial number on the toy? Well that would be common sense wouldn’t it..

Reply from Lovense2023-11-15

We are so sorry to hear this. Kindly note that we can verify the warranty by order number as well. Therefore, could you please send more details of the issue to our customer support at https://www.lovense.com/contact? We will help you resolve the issue. Looking forward to hearing from you.

Overpriced toys designed by toy virgins

First acquired the lush toy just shy of a year ago which I used for webcamming. It took weeks of troubleshooting to get it work when I first got it, with no help from the company whatsoever. It finally somehow jumped to life and was working after about 3 weeks of being glitchy. It often disconnected from the site or didn't vibrate at all. The material was porous which imo is disgusting for a sex toy. It constantly smelt of whichever oil or lube I was using, despite multiple washes. It didn't feel good internally at all and rested on my bladder at times which just constantly made me feel like I needed the toilet. Shock horror, it completely went WILD then died at around the 11month mark and I didn't want to bother emailing for them to send me another crappy new one as a replacement, so I went and bought the hush on sale. I ordered a small and believe me it is not a beginner plug, so it's a good job I'm advanced in the anal sector! It's much more likely to give me an orgasm than the hush and has so far had no weird moments or connection issues. But unfortunately it isn't wearable for long periods, as the words "lovense" and the "CE" mark are 3d etched right onto where your butt hole touches the toy, causing pinching and chaffing?! Why put the words here?! Instead of the flat part of the toy near the light and buttons?! I do not understand who is designing these toys. Virgins maybe or folk with zero toy/camming/sw experience?! Overpriced nonsense the lot of it.

Total garbage items.

This company is absolute garbage. I have had not one faulty item sent to me, but 4. Four faulty items. They refuse to compensate me beyond sending me a new item which they've done 4 times and it's been faulty everytime. I've basically had my time wasted for a year now by there stupid non working junk. Dont buy anything. Not worth your time. **Edit** I have been replying to the emails. I've now decided I just want a refund and it's been a week and youve still failed to approve my refund. You have no sense of urgency, you don't care about the customer, and your junk is useless .

Reply from Lovense2023-11-10

Please accept our sincere apologies for the issues with your toys. We understand it could be frustrating. We offer a one-year warranty for all our toys. It starts on the purchase date of the original order. If you need further assistance, please reply to the emails. We will try our best to assist. Thank you for your understanding!

People also looked at