We develop sex tech for long distance couples, frequent business travelers and cam models!
Written by the business, not verified by us.Lovense (lovense.com) has a 3.2 out of 5 rating on OK.one, based on 764 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 26% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Quality, User experience, App. Last updated 2026-10-24.
Reviewers had a great experience with this company. Happy customers frequently praise the discreet packaging, professional handling, and consistently prompt delivery services provided when ordering their favorite items. Many enthusiastic consumers truly love the remarkably powerful vibrations, the exceptionally high build quality, and the seamless application integration designed for enjoyable long-distance play sessions. However, some customers also noted occasional application connection troubles, unexpected software glitches, and random device disconnections during their interactive remote experiences. Furthermore, a few reviewers stated that certain purchased items experienced technical faults, stopped working prematurely, or required multiple product replacements over time.
Auto-generated from all reviews of this business. For reference only.I love Lovense toys. My favorite is Lush 2 but I've tried out OG lush(connection problems), lush3(wires were loose the one i got), dolce(liked it just covered everything), domi 2(still use it) Only problem is doesnt last long. Overall it's a good product.
I have gotten the Nora twice (first one was a gift) as I thoroughly love the experience but unfortunately both times I’ve had it, the vibe part of it stops working after about a year and a half. I bought my current one June of 2021 and now the vibe part is starting to break again and I can’t afford another one right now.
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So I am new to the whole world of sex toys. I met someone who enjoys them so I took the plunge. First I bought a we vibe bond which I enjoyed, but the clasp broke after the second use. The app is also nearly impossible to use for long distance. The app is very wonky. While going through warranty stuff I bought the diamo for long distance play and what a game changer! I only gave a four star because to get my equipment in place is like trying to dress an unconscious toddler. But once it's on, the app is BRILLIANT for long distance play, and stays connected even switching between apps. The app allows my friend to set a loop for me so she can focus on herself while we play. Lovense has changed the way I'm intimate with a partner. Also the diamo has some serious base. Performance with this device and this app far exceeded my expectations.
We own the Lush 2, Lush 3, Hush and how the Flexer. No complaints on the Lush and Hush...but the Flexer is loud. You could hear it in the next room. Definitely not a choice for any public play.
Great service but why the web page is in another language? Also hard to put details in to order
The Flexer is amazing. 4 stars because the clit teasing portion could be a liiiiiittle longer for my anatomy. The fingering motion is amazing, it's discreet, and will be amazing for foreplay, but I don't think it's quite the right shape for achieving orgasm - for me. The motors feel amazing, and everything performs as expected!
Fast shipping but not very good info on the toys if yer a beginner. Didn't fully understand but I figured it out through use. The calor is good vibration but guys, if you need that squeeze, got with max. I'm gonna get both! Also be sure to see if you want usb adaptor for computer. Vr sounds fun with it.
Great sales, and timely shipping, my experience with lovense has always been great but recently buying the Flexer and dolce vibes, I charged and turned them on and for something being advertised for strong sensation and discreet public play they have quite a ways to go😬 not quite the lovense quality I've come to know and love.
Sorry for the issue with your toy. Could you send details of the issue to our customer support at https://www.lovense.com/contact? We will be glad to provide assistance.
I bought Lovense Lush 3. The shipment was very promt, the package small and discrete. The charging instructions could be a bit clearer, since I was confused at first how can you both turn the toy off when charging, and observe the red light. Talking about the toy itself, I must say I was expecting something more after reading all the hyped reviews. I liked the simulation, and it was interesting to try out different patterns from the app. However, it's best if you don't expect any mind-blowing magical experiences. As others have mentioned, the toy is quite loud, too - the vibration is clearly audible around. I also wish there was a version with a smaller egg, since now both putting the toy in and out was slightly stressful and uncomfortable.
We sincerely apologize for the inconvenience caused and appreciate your feedback. Please be assured that I'll definitely forward it to the relevant department. If you have any inquiries or if there is anything else we can help you with, please contact us at https://www.lovense.com/contact.
I really think this toy saves online relationships. Feels good and feels nice for my partner to mess with me too. I do wish the battery life was longer. But I think its the best toy and is really comfortable to use. Doesn't hurt like some others I've had....
I bought the product 2+ weeks ago, even though I've been told it comes in around 24h or 3 days, it hasn't even given me any notification of it's current location nor anything, I'm already thinking to the point I just gave out 90$ for no reason at all.
Sorry about this issue. Please contact us at https://www.lovense.com/contact and let us know the issue you encountered and the order information. We would be glad to help with this. Hope to hear from you soon.
I was so excited to finally receive this gift from my partner. It arrived faster than I anticipated but the charger doesn’t work at all. I thought perhaps it was my outlet or the port. I also can’t change the chord as that’s designated to the toy. Damn guys. Way to pump a girl up to leave her unsatisfied.
Hi, we apologize for the inconvenience! I understand how annoying this is. Could you send details of what you are experiencing to our customer support at https://www.lovense.com/contact? We'll try our best to assist.
I have the hush2. However if the vibro stops at a particular point it wont start again before I knock heavily against it. That is not a sign of a good and healthy motor or?
Hi, we apologize for any issue you might be having! Could you send details of the issue to our customer support at https://www.lovense.com/contact? We look forward to hearing from you.
First, I didn't like the fact that the toy came only in a box with no actual protection (sealed bag, security seal or something like that, as when you buy a cellphone or any other new personal gadget). How can I be sure that I'm the first person to use the product? Second, I like discrete toys and this was not the case, I bought Dolce and was expecting that at least when the toy is inserted the noise would be minimum but not. Is so loud that you can hear it from several meters away.
Sorry about this issue. I understand this is frustrating. Please contact us at https://www.lovense.com/contact and let us know the issue you encountered. We would love to help. We're looking forward to hearing from you.
Customer service was horrible, purchased a Lush 3, and it had stopped working. I really liked it up until it didnt work, so i ordered the Flexer and contacted support for a replacement of the Lush 3. They refused to send a replacement as i wasnt able to send a video of the toy because i already threw it in the trash. You think they would care about their customers. Oh well, guess i'll stick to PinkCherry because they value their customers.
We're sincerely sorry about the situation. I understand your frustration. If there is anything else we can help you with or if you have any other inquiries, please reach out to us again and we'll try our best to help.
The toys are smelling like cheap China plastic sadly found it out by opening the toys so now I can't get a refund wouldn't buy again pretty unsatisfied
Sorry about this issue. I understand this is frustrating. Please contact us at https://www.lovense.com/contact and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.
Purchased the Lovense Lush 3 @ £109 as was described as very discreet and quiet. Received and very disappointed not worth the price at all. Was that loud you could hear it in next room, and no way you can take this outdoors. Complained to company, refused refund after sending them video after several failed link attempts. Sent me back a random link of Youtube saying same level of noise so no refund. The noise on the Youtube add was just as loud and there was even complaints about product on there. Funny how there is no video on there webpage regarding noise level as would never had bought the item if I had seen this video first, no wonder not on there webpage. Dont be fooled by there description its false.
We apologize for the inconvenience caused by this situation. I understand how frustrating this is. If there is anything else we can help you with or if you have any inquiries, please contact us again.
I bought a Lovense Lush 3. I got this in a small parcel between 3 days. The haptic and functionality is very good. The remote control is satisfying. Lovense Remote and Connect apps were easily installed and ready to use with the Lush 3. I use it as many man anal and have much fun and pleasure. It is curious that lovense described not for anal use.
Over all I’m liking my diamo but I went to use it my shower and it was working fine for awhile but then it stopped all together. I got out and to manually remote control it but it was completely still. It was fully charged
Hi, we apologize for the inconvenience caused. Could you send details of the issue to our customer support at https://www.lovense.com/contact? We look forward to hearing from you.
I love your toys and they go above and beyond my expectations. My only complaint is that my hush 2 doesn’t work any more sadly. I don’t think I’ve had it a solid 2 years yet and I’m pretty bummed about it because my lush works perfectly fine and I think I’ve had that one at least a year longer
Hi, we apologize for the inconvenience caused. Could you send details of the issue to our customer support at https://www.lovense.com/contact? We look forward to hearing from you.
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