We develop sex tech for long distance couples, frequent business travelers and cam models!
Written by the business, not verified by us.Lovense (lovense.com) has a 3.2 out of 5 rating on OK.one, based on 764 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 26% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Quality, User experience, App. Last updated 2026-10-24.
Reviewers had a great experience with this company. Happy customers frequently praise the discreet packaging, professional handling, and consistently prompt delivery services provided when ordering their favorite items. Many enthusiastic consumers truly love the remarkably powerful vibrations, the exceptionally high build quality, and the seamless application integration designed for enjoyable long-distance play sessions. However, some customers also noted occasional application connection troubles, unexpected software glitches, and random device disconnections during their interactive remote experiences. Furthermore, a few reviewers stated that certain purchased items experienced technical faults, stopped working prematurely, or required multiple product replacements over time.
Auto-generated from all reviews of this business. For reference only.The charger does not connect to the toy it's major bs when I spent so much money on this damn thing and it even charge
Hi, We sincerely apologize for the inconvenience caused. Could you send details of the issue to our customer support at https://www.lovense.com/contact? We would be glad to help with this. Hope to hear from you soon.
I bought the Lovense Max 2 about 2 years ago and it has been the biggest disappointment I've ever had. The vibrations aren't strong enough nor is the contractions or tightening and release cycles that it goes through tight enough. I have never had an orgasm with the Max 2, in fact I lose all interest and go limp. I've tried to sell it without the sleeve (for sanitary reasons) but I couldn't get one bite.
Hi, we apologize for the inconvenience caused. Could you send details of the issue to our customer support at https://www.lovense.com/contact? We look forward to hearing from you.
You can adjust the edge 2 so long as you don't mind it being the only time you adjust it for the rest of it's existence will snap very easily I don't recommend it for anything but at home and sat on use will fall out if you take more then 3 steps seems to make a strange noise on one of the vibes kinda disappointed for the price point of it hopefully for what I payed for it they ether send me another of give me my money back guess I should have just stuck to cheap 10 dollar stuff
We apologize for the inconvenience caused by this situation. I understand how frustrating this is. Please contact us at https://www.lovense.com/contact. We'll definitely try our best to resolve this for you.
My toy is defective. When I connect it to the lovense connect or remote app, it periodically connects disconnects, and reconnects. Every time it connects it starts to vibrate uncontrollably also. I e already done trouble shooting including turning the toy on and off again, turning my device on and off again, charging the toy, uninstalling and reinstalling the connect and remote apps, turning off battery saving mode, & checking that I have a stable wifi connection. This is a brand new lush 3 toy that I just took out of the box.
We are sorry for your inconvenience. We have replied to your email, please check your mail inbox or spam folder. If you have any questions, please feel free to contact us.
Bought 2 items from an adult store near me. Wasnt offered a receipt. Max2 failed after 3 uses. Contacted lovense and was told they would replace with receipt only. Nora stopped working after 2 mos. Connection issues often while products were still functional.
Sorry about this issue. I understand this is frustrating. Could you contact us at https://www.lovense.com/contact? We would be glad to help with this. Hope to hear from you soon.
I love the idea of the Bluetooth but I’m very disappointed with my product I would like to return it immediately
Hi, We sincerely apologize for the inconvenience caused. Could you send details of the issue to our customer support at https://www.lovense.com/contact? We'll be glad to provide further assistance.
Great communication from the company, extremely fast shipping. Unfortunately for me it’s just not strong enough for me, I thought I would have a much different experience with it but I feel a little disappointed. But based on the other toys they sell I should’ve done more research and went with one of those. Overall a good experience, and I see why it’s enjoyable for so many people!
While my wife and I have already had a ton of fun with her new toy. The complaints would be that the Bluetooth disconnects often and you seem to have to be within 5 feet for it to work. I also wish I would have went with a remote controller instead of Bluetooth as I have to have my phone out at all times when I want to control the device.
Hi, we apologize for the inconvenience and forwarded your feedback to relevant colleagues. Could you send details of what you are experiencing to our customer support at https://www.lovense.com/contact? We'll try our best to assist.
Lovense is a wonderful company; they have been most helpful guiding me to choose the right toy. And I love, love the edge 2. It has been so fun exploring with it. I've had incredibly intimate encounters with visitors to my room and the pleasure I have experienced is amazing. Guys, a prostate dildo, plug toy is very erotic and fun to explore. The toy fits in me pretty well, though it has fallen out. Be careful opening the toy; it's firm but I guess it's delicate. (Like me). When it broke after less than a month, they agreed to replace it. If I had any concerns it would be that the front piece is a bit firm making movement cumbersome.
I have bought lush3 and edge2 at the same time. When i unbox the toy, i think why the storage bag texture rough like this but the lush3 texture feel very good. About the toy, My partner said she have to adjust the lush 3 by hand at the whole time so that it can vibrate the g-spot correctly. She was very unhappy about it because the toy was not cheap. About the edge2, it is my first time to use so i don’t know if it is good. But i feel the head of the edge2 are little hard to put it because of the size and i feel nothing when I using the edge2. I think i will not use it again and waste of money. It is very sad for me because it is not cheap too. Finally, i think this brand is famous because of lush3. But when we tried, we won’t buy this brand again.
Sorry about this issue. I understand this is frustrating. Please contact us at https://www.lovense.com/contact and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.
As far as my experience with the company goes: Great! I received my product quickly and had shipping notifications consistently sent. As for the product itself (Lush 3): I hate it. It’s awkward, loud, and underwhelming. I absolutely would not recommend it for how much it costs.
Hi, We sincerely apologize for the inconvenience caused and appreciate your feedback. Could you send details of the issue to our customer support at https://www.lovense.com/contact? We'll definitely try our best to resolve this for you.
My long distance partner and I have a few toys from Lovense and they are great products. The connectivity stays strong, the toys batteries last and the app is relatively easy to use. My issue is when an issue does arise it is near impossible to get in contact with someone and have to jump through more hoops than the post office to get the issue resolved. I have heard back from the post office on regarding the delivery issue but still waiting to hear from Lovense customer service on a delivery issue. I’m sure our newest product works just fine but can’t seem to get a hold of any customer service rep to figure this out and it’s a constant going back in and forth with auto emails to even get an answer. Like I mentioned the previous products I own work great but when an issue arises and it’s impossible to get ahold of customer service is the real test to a company’s stand with their customer.
Hi, we sincerely apologize for this. Please send details of what you are experiencing to our customer support at https://www.lovense.com/contact. We'll definitely try our best to resolve this for you.
Toy works great and love it. It took a little bit to get it to connect for long distance play but other then that it’s amazing. It’s a little louder then I’d like.
I have the edge2 it has a powerful vibration I’m was above my expectations how good the work. I also have the Gemini the have a good bite on the nipple but for me the vibration is a little to low but I still enjoy then These two together are a good combo
I recently bought the lush 3, works great but other than feeling the vibration it didn't do much for me.(it also kept turning how matter how i placed it) I then got the ferri which i liked better. it takes a minute or two to get it in the right spot with the magnet on your panties, but once you get .........:) i will say the ferri is louder than the lush 3 and im wouldn't go public with it unless I'm for sure it would be a loud area.
Hi, we are sorry for your inconvenience! Could you send details of the issue to our customer support at https://www.lovense.com/contact? We will provide further assistance for you.
Listen to me: Go and get it. This is good for solo, long distance and camming, just like they advertise. Worst case- you don't like it, and you return it, but, honestly, this is a game changer. Try it.
I brought my woman the ferri so that we can have fun while I’m on the road working. She loves it and so do I. The only issue is she has to keep her phone extremely close to it for it to work properly. Great product just needs a better Bluetooth range.
I have purchased several products from Lovense. Power and longevity are what i look for in a toy along with texture and comfort. Lovense does not disappoint. Though some items could use more power, they are great and work well. Lush 3, Nora, Domi 2, Flexer, and Gravity. The lush and Nora are good products but i feel that they could be more powerful with the vibrations. (At least for me) Domi 2 is my favorite. It is super powerful and lasts anywhere from 2 to 3 hours. If the lush and nora were as powerful as Domi 2 than that would make them better, in my opinion. The newer items are Flexer and Gravity. Flexer is awesome! It feels very close to real, i just wish it lasted longer. It has good power to it. Downside? It only lasts about an hour to an hour and a half. I’m not hard to please; i am a multi-orgasmic woman and i can go like the energizer bunny. But that isn’t to say that it doesn’t satisfy. It really does feel soo good. It could use a little more power and last longer. I have yet to try Gravity but i am hopeful. I have tested it in my hand and it looks very promising. I hope it lasts as long as was advertised. I will provide and update after using it. I have been using these products for about a year. I purchased back up of Domi and very glad i did as the first one something snapped and it doesnt vibrate anymore. Wear and tear happen and the price is not a problem to replace. UPDATE: the Gravity is CLOUD NINE level! My word its almost like the real thing. I laid out a plush blanket on the floor, suctioned it to my closet door and it commenced to doing the deed on me for a god hour. INCREDIBLE. i did a combo of Domi2 first, just to warm up for about 30 min and than Gravity for about an hour and than finished off with Flexer. These three are by far my absolute favorite!!!
Very fast delivery however the hush 2 is not Discreet! very disappointed but will make to with solo play :( not want i wanted it for
I loved the design and ease of use of the app. It's so loud though. Can't play outside of closed quarters. It's quite strong and does pretty well. Fast shipping.
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