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Events & Entertainment

Lovense

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764 reviews

3.2764 reviews
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About Lovense

Data updated
Website
lovense.com
Category
Events & Entertainment
Location
Singapore
Status
Unclaimed
Last 12 months
152 reviews
Replies to negative
82% (223/272)
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About this business

We develop sex tech for long distance couples, frequent business travelers and cam models!

Written by the business, not verified by us.

Is Lovense legit?

Lovense (lovense.com) has a 3.2 out of 5 rating on OK.one, based on 764 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 26% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Quality, User experience, App. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Happy customers frequently praise the discreet packaging, professional handling, and consistently prompt delivery services provided when ordering their favorite items. Many enthusiastic consumers truly love the remarkably powerful vibrations, the exceptionally high build quality, and the seamless application integration designed for enjoyable long-distance play sessions. However, some customers also noted occasional application connection troubles, unexpected software glitches, and random device disconnections during their interactive remote experiences. Furthermore, a few reviewers stated that certain purchased items experienced technical faults, stopped working prematurely, or required multiple product replacements over time.

Auto-generated from all reviews of this business. For reference only.

What people say

I inadvertently ordered the wrong size…

I inadvertently ordered the wrong size and quickly contacted support who very kindly adjusted my order in time before shipment of the original. Consequently, my order arrived still on time but correctly adjusted so very pleased with this outcome. The toys themselves are 1st class. Behave exactly as advertised and open up new avenues of social exploration. Highly recommend any purchase as takes your fancy! You simply can't go wrong!

I charged the hush2 and it worked…

I charged the hush2 and it worked alright for about 20 minutes, then it lost bluetooth connection. Tried again after doing another charge cycle but nothing, doesn't even vibrate when it is turned on. The red light is very weak as well. Never got it to work more than about 20 minutes. Now it won't work at all.

Reply from Lovense2025-09-17

We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

My mom opened my Hush 2

My mom opened my Hush 2 despite Lovense being “discreet”. She broke down crying and informed me I need to move out and get a job (I’m only 37) and she can’t take it anymore. Thanks a lot.

Reply from Lovense2025-09-23

We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

Best Toy with One Caveat

This is the best butt buddy I've found. It feels great, stays put, and I love the hours-long runtime. The only caveat is poor longevity. I'm on my third because the first two didn't last a year before failing. Granted #2 was a warranty replacement but I didn't think they'd do that again so I made the purchase. That's how much I love this toy. I'd rate it 5 stars if not for the poor longevity.

Solace Pro - An overpriced piece of junk

Absolutely abysmal, I should have sent it back, stupid me who tried it for too long (with a separate sleeve). So this product is utter poop. The sleeve is probably made for a horse: I'm really thick, that's a constant every single woman has always told me, yet this sleeve feel loose; the texture doesn't feel nice either, feels like something is scratching your penis. On top of this, this thing is MASSIVE and HEAVY, meaning that it's really uncomfortable to keep in your hands, unless you just hold it in your hands; the only way to use it is mounted to a table, and then comes a problem with inserting your weiner inside and have the toy stroke it properly. Let's talk about the "AI integration": it's awful, it's completely off, and I'll just keep it at this because it makes no sense whatsoever, I feel totally scammed because this things just moves randomly without any relationship with what's going on the screen. Absolutely terrible, buy a fleshlight instead: way cheaper and always better, my stamina units of 10+ still makes wonders. This is just a glorified sex toys that nobody needs.

Reply from Lovense2025-08-22

We are sorry to hear the issue you met. Please contact us at https://www.vibemate.com/contact-us and we will provide further assistance. Thanks.

Trying to get a refund is impossible, but here is my updated honest review

Trying to get a refund is impossible. They make you jump through the hoops and then they go silent. Update: I was asked to delete or modify the above review. Based on my experience it took a very long time to get a refund with long delays in communication. I had to poke them a couple of times after I had followed all their return rules to a T. I think their app is too insecure according to the disclaimer that pops up as of 8/1/2025. The product itself is good so far.

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