I was hesitant to buy something so…
I was hesitant to buy something so expensive, but they didn't disappoint! ❤️ I love it and I'm about ship off his to his location. I know it's going to rock his world!
About Lovense
Data updated- Website
- lovense.com
- Category
- Events & Entertainment
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 152 reviews
- Replies to negative
- 82% (223/272)
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About this business
We develop sex tech for long distance couples, frequent business travelers and cam models!
Written by the business, not verified by us.Is Lovense legit?
Lovense (lovense.com) has a 3.2 out of 5 rating on OK.one, based on 764 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 26% give 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Quality, User experience, App. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Happy customers frequently praise the discreet packaging, professional handling, and consistently prompt delivery services provided when ordering their favorite items. Many enthusiastic consumers truly love the remarkably powerful vibrations, the exceptionally high build quality, and the seamless application integration designed for enjoyable long-distance play sessions. However, some customers also noted occasional application connection troubles, unexpected software glitches, and random device disconnections during their interactive remote experiences. Furthermore, a few reviewers stated that certain purchased items experienced technical faults, stopped working prematurely, or required multiple product replacements over time.
Auto-generated from all reviews of this business. For reference only.What people say
Really fun and effective
Was very fun and discrete during the holidays
She loved it a little to strong at…
She loved it a little to strong at times but when we find that sweet spot the O is amazing to watch happen
The warming feature....
The warming feature is amazing and turbo mode! Oh my god!
A great find, somehow better than my other toy from the same brand
This toy (Dolce) is very easy to enjoy, easy clean up, easy fun, lots of lovely premade patterns in the app. I have had a lovense lush 2 since like 2019 that I used long distance with my bf and I thought I had the best vibrator then. This one is far superior. It was hands free fun 4 times within 5 hours. Highly recommend!
Do NOT do business with this company
Do NOT do business with this company, they do not respond to customer service email promptly after requesting a cancelation. Customer service conveniently did NOT respond and there now have shipping to Malaysia now I cancel but but no any response
Reply from Lovense2025-12-24
We are sorry to hear the this situation. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
Excellent purchase
Excellent purchase. Lovense has nothing but quality merchandise. The Edge 2 lived up to its name. Hit all the right spots. It's more for playtime, not made for casual wear. Wow does it hit the spot with the dual motors.
Great products
Great products. Good Service and Very functional app. A Minor fault, the app does support music players very well. Need Improvement on this. But otherwise excellent business
Defective product possible fire!!
The charger is purchased melted into my carpet. They refuse to refund me the less than 20 bucks. More importantly, didnt ask what model number to recall the product that potentially could have burned down my apartment building. Just WOW
Reply from Lovense2025-12-16
We sincerely apologize for any inconvenience this may have caused you. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
Lovense my beloved
Its the best toys i have in my collection . even with my poorty , i cant imagine dont have lovense . i had hush 2 but he broke after 5 years of MANY use so i took an other one , gemini , and gravity . Perfect too ! Application still have some connection problems sometime but .. u seem on the breach . Thanks Lovense from my and all my partener !
the toy overall is fantastic
the toy overall is fantastic, a lot larger than expected but understandably. the only issue I see that led to 4 instead of 5 stars is the sleeve one of the bumps inside it seems to have a bit of damage or a molding flaw with it
LOVE Lovense.
I've been using Lovense toys for over 3 years now, and I LOVE them. The toys themselves. The customer service. Everything. On the off-chance something does go wrong with a toy, customer service is always there to help and assist in whatever way to make your experience the best. Lovense is my go to for adult toys.
Your vibrations compared to no others…
I've already tested out all my toys last night on my live stream they all hooked up very easily and were easy to charge I love the vibrations you're on the vibrations compared to no others
If you want to feel like you’re body is…
If you want to feel like you’re body is taking a screen shot, or if you wanna shake for a few minutes after you nut, lemme tell ya’ get this. You won’t be disappointed
Ever been 🍆so good you are sore
Ever been 🍆so good you are sore? 10/10 recommend. In for a treat for sure. My husband is a trucker and we cant wait to test it out together!
Do NOT do business with this company
Do NOT do business with this company, they do not respond to customer service emails in a timely fashion yet have purchase policies in place to prevent you from canceling their products so that you are stuck with them. I ordered an item by mistake, sent an email promptly after requesting a cancelation. Customer service conveniently did NOT respond until after the item shipped. They told me to refuse the package yet they can stop it via the tracking I am not jumping thru hoops to get a refund of which will probably take weeks now as I have to wait to hopefully turn the package around. Do not do business with them. Its like pulling tooth and nail if you have an issue. God forbid I had an issue with the product. I will never do further business with them, I want my refund for an item I immediately canceled. Company finally contacted me AFTER I filed a dispute. They are trying to con me into paying return shipping for an unopened package & that they dont pay for return shipping. This company is TERRIBLE! DO NOT DO BUSINESS WITH LOVENSE! I see they have now written me here, they didnt mention the useless $10 credit for their company instead of my full refund.. why would I want to do business with this company?! I do NOT. I want to send their back their item, unopened for a FULL refund. I will be filing a dispute & I will be taking the unopened, unwanted, should have been canceled package to usps to refuse it. I will not be conned by this company & I suggest other potential consumers do the same. *Edit - Thank you for the reply Lovense but that does not cover my return shipping.* I need the return shipping covered. I tried to cancel immediately and was ignored. I took all the steps necessary. I have an unopened package, an item not opened that I do not want that the company can resell. For this inconvenience I should not have to pay for return shipping in the case. Company is at fault. I do not have the money to return it nor should I have to. Lovense will not approve of a paid return shipping label so we can close this case. The return shipping address they provided 925 Enterprise St Unit 140 Aurora Illinois… links to some foreign looking Chinese scam company, CYXFX
Reply from Lovense2025-12-11
We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
Love the toy
Love the toy, hate the magnetic charge
Need an anal sleave
It’s very great you guys need to make a booty hole sleave. A tighter canal and a have the line like a booty hole does
They take advantage of being the…
They take advantage of being the leading pretty much only option for interactive toys in this industry. I have spent hundreds on hundreds now in the thousands on there products. The quality and price do not align, every product is cheaply made but by far the three most disappointing products that i dumped hard earned money on were the mini sex machine the domi and recently the osci. I like to keep things new a fun but it’s more of a hassle than anything to the point i just don’t have time to be emailing back and forth to receive another defective product i just take it as a loss. i know im not the only one that has had this experience. Several girls that are in this industry have the same complaints and initially after getting the run around we have no choice but to waste time or just chop it up as a loss. I really wish there were more options but lovense is the only product compatible on almost all cam sites. Giving them the advantage to rip people off with defective products that are cheaply made and do not last. If they even work at all.
Reply from Lovense2025-11-27
We are sorry to hear the issue you met. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.
The osci is incredibly intense
The osci is incredibly intense, it’s making me tinkle my winkle
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