Makesy is a DIY candle, fragrance, home, and beauty supply company dedicated to empowering makers, small businesses, and DIY enthusiasts. We provide high-quality fragrance oils, candle-making supplies, and beauty ingredients, paired with the education and support our community needs to create with confidence.Quality and transparency are at the core of everything we do. We're committed to offering premium ingredients and components, along with clear, honest information about what goes into our products. Sustainability and eco-conscious practices are woven into our sourcing and operations, because we believe in nurturing the earth as much as we nurture creativity.Beyond supplies, Makesy is a resource offering guidance, recipes, and how-to content to help makers at every level, from first-time hobbyists to growing small businesses, bring their ideas to life. Whether someone is pouring their very first candle, formulating a new fragrance blend, or building out a full product line for their own brand, we want them to feel equipped, supported, and inspired every step of the way.We know that making is personal, and no two makers' journeys look the same. That's why we focus not just on supplying great ingredients, but on building real relationships with the people we serve, answering questions, sharing knowledge, and celebrating the creativity of our community.At Makesy, we believe great products start with great ingredients, and great communities start with support, honesty, and a shared love of making.
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Is makesy legit?
makesy (makesy.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 84% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the wonderful product quality, beautiful vessels, and accurate scent descriptions that make shopping extremely enjoyable and satisfying. People also mention that orders are processed quickly, websites are easy to navigate, and shipping is fast and reliable.
Some reviewers were not happy with delivery delays, long processing times, and unfulfilled orders causing significant frustration. Consumers also reported receiving damaged items, missing components in kits, or experiencing poor customer service and unresponsiveness when seeking help. A few individuals noted that certain core products required unexpected shipping fees or lacked clear guidance on proper usage.
Auto-generated from all reviews of this business. For reference only.
Free shipping doesn’t apply to waxes anymore so I signed up for Ocean to help offset the shipping cost only to find out the wax wasn’t covered with Ocean either. Customer service couldn’t help. Very misleading and frustrating to have such a core product to my business now require shipping to be paid after years of being included in the free shipping cut off.
Reply from makesy2026-07-27
Hi there, we're sorry for the confusion and frustration around the free shipping threshold and Ocean coverage on waxes! That's not the clear experience we want for our makers. We'd like to make sure you have accurate info going forward; please reach out to [email protected] so we can walk through the current shipping policy with you directly. We are here for you!
As a long-time Makesy (formerly Wooden Wick Co) customer, shipping time was much faster than during the move to Texas transition period. Customer service was wonderful and I loved getting a personal note thanking me for being a long-time customer. That kind of attention to detail doesn’t go unnoticed. The wood wicks are the best! Will keep ordering!
Reply from makesy2026-07-27
Awww thank you so much, Heather! We're so glad shipping has felt faster since the move to Texas, and it means a lot that the personal note stood out. We truly adore you and are honored to be apart of your maker journey! Thank you for sticking with us since the Wooden Wick days! We are always here for you :)
this site is unreal ,I order a perfume kit and I received it just looked at it .didn't used or take of of package, found it was not what I thought tried to return the same day or exchange. they don't even give you options. said it can't be returned very upset will never order here again so I'm out of almost 300.00 .CRAZE
Reply from makesy2026-07-27
Hi Aileen, we're sorry to hear about the experience with your perfume kit and understand how frustrating it is to feel stuck with a purchase that didn't work out. We'd like to take a closer look at your order. Please reach out to our [email protected] directly so we can review the situation with you. Thank you!
Great customer service and products. Would highly recommend to anyone looking for candle making products and soap products. Thank you!
Reply from makesy2026-07-27
Thank you so much, Victoria! We really appreciate the recommendation and are so glad you've had a great experience with our products and team. We're honored to be apart of your maker journey! Happy making :)
Makesy is very reliable with product selection and quality of products. Their scent descriptions are spot-on.
Reply from makesy2026-07-27
Aw yay! Thank you, Carla! So glad our scent descriptions are helping you pick the right fragrance oils every time! That means a lot to hear! Happy making :)
Quality fragrance oils and wooden wicks. My experience placing several orders makes me really trust this brand for candle supplies.
Reply from makesy2026-07-27
Thank you, Jonterri! We're so glad our fragrance oils and wooden wicks have earned your trust! That really means the world to us. We are always here for you! Happy making!
My niece loved the perfume making kit! All the scents smelled so good, packaging was cute, & bottles were nice. Everything was easy to make & recipes were helpful. Shipping & delivery were relatively quick.
Reply from makesy2026-07-27
Thank you! How fun! So glad your niece loved the perfume kit! The scents, packaging, and easy-to-follow recipes are exactly what we hope makers experience :) Glad you all had a wonderful time making together!
Fast Delivery. I am very impress. Lsdt time it took two weeks. This time, it was 4 days only. Thank you.
Reply from makesy2026-07-27
Woohoo! Thank you! We've been working hard on cutting down processing and shipping times, so it's great to hear you felt the difference! 4 days is more like it! Happy making!
Excellent products, fast shipping and very easy ordering system. WIll definitely order from again.
Reply from makesy2026-07-27
Thank you, Michael! So happy the products, shipping, and ordering process all hit the mark! Looking forward to your next order and to continue supporting you! :) Happy making!
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Maksey has been an incredible partner for my brand since I launched my luxury candle collection in 2019. Their premium vessels have added the perfect touch of elegance, luxury, and class to my products. Shipping is always on time, and their customer service has consistently been professional and dependable.
I highly recommend Maksey to anyone looking to start or grow a luxury candle line. Their quality and reliability have truly helped elevate my brand @petalsbybellachic_.
Reply from makesy2026-07-27
Aw, thank you so much, Brooke! It means the world to hear our vessels have been part of your brand's journey since 2019, and that shipping and service have stayed consistent along the way. We are honored to be a small part of your maker journey! Wishing continued success to @petalsbybellachic_ :)