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masterpics.com

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102 reviews

★★★★★

4.7102 reviews

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About masterpics.com

Data updated 2026-08-11

Website: masterpics.com
Category: Home & Garden
Location: United States
Status: Unclaimed
Last 12 months: 102 reviews
Replies to negative: 71% (5/7)

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8065902023 [email protected]masterpics.com

About this business

At Masterpics, we craft custom 3D photo crystals. Select crystal style, upload your image and we'll engrave your photos using state of the art 3D laser engraving.

Written by the business, not verified by us.

Is masterpics.com legit?

masterpics.com (masterpics.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning visual quality and intricate detail of the crystal products, noting that they make truly wonderful and deeply memorable keepsakes for loved ones. Buyers also consistently appreciate the fast shipping times and the exceptionally user-friendly website experience when placing their custom orders online. Some people were dissatisfied with certain customer service responses and experienced unexpected issues regarding smaller product sizing or frustrating shipping delays. A few reviewers noted that support communication was occasionally unhelpful, making a satisfactory resolution difficult to achieve when specific problems arose with their purchases.

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What people say

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102 reviews matching

Marshall LongUnited States · 5 reviews · Experienced 2026-01-16 · Posted 2026-01-19

★★★★★

Great webpage displays showing…

Great webpage displays showing different crystal shapes and sizes. Order information was easy to select type I wanted. Shipping time was fast from order date to delivery! UPS was on time with their delivery tracking. My product is simply beautiful 👍😄! I selected the wood base and the different light selection was an extra item! Sad to say my Main coin cat of twenty years old had to be put down today. So, my crystal image of “Tiger” is very special! Thank you for producing such a magnificent product. Marshall Long

Reply from masterpics.com2026-01-25

Thank you so much for sharing your experience, Marshall. We’re truly honored to have created something so meaningful for you. We’re very sorry for your loss. Tiger’s crystal is a special tribute, and we’re glad it could bring comfort during this time. Thank you for trusting us with something so important ❤️

Ken NormanUnited States · 1 review · Experienced 2025-12-27 · Posted 2025-12-31

★★★★★

Masterpic Crystal of Lucie Diamond

Our Masterpic Crystal of Lucie turned out better than I’d hope for. It was the perfect gift for my wife and I as we continue grieving the loss of our little Lucie. Everything was just as advertised. Communication was great with Wendy in customer service and our Crystal arrived earlier than promised. Extremely Satisfied and will highly recommend to our friends and family.

Reply from masterpics.com2026-01-05

Thank you so much for sharing your experience with us, Ken. We’re truly honored that your Masterpic Crystal of Lucie could provide comfort and be such a meaningful gift for you and your wife during this difficult time. We’re also glad to hear that Wendy and our team were able to provide helpful communication and that your crystal arrived earlier than expected. Your kind words and recommendation mean a great deal to us, and we’re grateful to have been part of preserving Lucie’s memory.