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Beauty & Well-being

MDhair

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179 reviews

3.6179 reviews
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About MDhair

Data updated
Website
mdhair.co
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
179 reviews
Replies to negative
98% (43/44)
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About this business

Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit.Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.

Written by the business, not verified by us.

Is MDhair legit?

MDhair (mdhair.co) has a 3.6 out of 5 rating on OK.one, based on 179 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful and responsive support team, noting that getting guidance and assistance is always fast and pleasant. People are especially happy with the overall product quality, frequently reporting softer hair texture and a clear decrease in daily shedding after a few weeks of consistent use. However, some people mentioned unexpected subscription charges along with frustrating difficulties when trying to cancel orders or return unwanted products. A few other users also felt that certain scalp treatments left their hair feeling greasy, requiring them to carefully adjust their daily washing routine.

Auto-generated from all reviews of this business. For reference only.

What people say

Like a scammer

Not a good value Is it not a good value I didn’t get any answer

Reply from MDhair2026-08-09

Hi James, we’re sorry to hear that you felt unsupported and didn’t receive the answer you were looking for. Your concerns about the value of your purchase are important to us, and we’d be grateful for the chance to address them properly. Reach out to us at [email protected] if you’d like further assistance.

Got the handheld shower head first time…

Got the handheld shower head first time using a filtered one. I enjoy how the hard water smell is gone and how the pressure options feel great. My boyfriend says his scalp and body have been better with his acne. Only gave this rating as it's only been less than a month so hoping to see longer period how it does.

Reply from MDhair2026-08-05

Hi Glenda, thank you for sharing your thoughtful experience with us! We're delighted to hear you're enjoying the filtered handheld shower head, especially the fresher-smelling water, versatile pressure settings, and the positive changes both you and your boyfriend have noticed so far. We truly appreciate your trust as you continue using it, and if you need any help along the way, just email us at [email protected].

This product made my hair dry and scalp scratch

I did not like the shampoo which made my hair very dry and my scalp scratch. I took the 3 month kit and got automatically enrolled to a full subscription, I did not get any messages reminder, they directly took the £74. And now that I have canceled my subscription and started the refund process I have no answer from the client team who was very responsive at first… I had to pay the package to be sent back which they don’t refund you of! I don’t recommend the product at all and if you look at the components they are not good for the skin.

Reply from MDhair2026-08-07

Hi Anne‑Laure, Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We are sorry to hear that you are disappointed with the MDHair products and that they did not meet your expectations. We understand your concerns regarding dryness, scalp irritation, subscription renewal, and the refund process. Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process. At checkout, near the payment button for the trial kit, it is indicated that the subscription will renew, including the cost and frequency of renewal. We regret that this was not clear to you and appreciate your input. Please ensure you are contacting the correct support mailbox so our team can assist you further. Once we have received the return receipt and there is progress with the delivery, we will wholeheartedly apply the refund as long as it is within the return process under our terms and conditions at www.mdhair.co/terms. We would love to help clarify your subscription details and address your concerns. Please contact our support team at [email protected].

Just starting this journey.

Just started this journey, but is going good.

Reply from MDhair2026-08-05

Hi Tanya, thank you for beginning your journey with us and for sharing your early experience! We're so glad to hear things are off to a positive start, and we hope you'll continue seeing great progress in the weeks ahead. If you ever need support, don’t hesitate to contact us at [email protected].

Getting automatic charges

Reply from MDhair2026-08-07

Hi David, Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We understand your concern regarding automatic charges. At checkout, near the payment button for the trial kit, it is indicated that the subscription will renew, including the cost and frequency of renewal. We regret that this was not clear to you and appreciate your input. Our support team is available to review your case and provide assistance with your subscription. We would love to help clarify your subscription details. Please contact our support team at [email protected].

These product made my hair frizzy

These product made my hair frizzy. I requested a refund and was advised, I wasn't eligible. What a waste of $100

Reply from MDhair2026-08-07

Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We are sorry to hear that you are disappointed with the MDHair products and that they did not meet your expectations. We understand how frustrating it must feel when the shampoo, conditioner, supplements, and scalp oil did not deliver the results you were hoping for. All ingredients are listed on our website, and we encourage customers to review them carefully to ensure compatibility with their individual needs. Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process. Our support team is available to review your case and provide tailored guidance. We would love to help you adjust your regimen and address your concerns. Please contact our support team at [email protected].

When buying MD hair

When buying MD hair, keep using it. If you use it for a month then stop it's not enough time for the results to stay you'll need to start again to regrow hair.

Reply from MDhair2026-08-03

Thank you for sharing your helpful experience, Francesca! We truly appreciate you highlighting the importance of consistency, as maintaining a regular hair care routine can make a meaningful difference over time. If you ever need support, don’t hesitate to contact us at [email protected].

Quick reply and good support

Quick reply and good support I replied about a video and said it didn't match the expectation set by the email it was sent with. My concern was addressed immediately but then no response further when I tried to contact again. Good initial service but no follow-through.

Reply from MDhair2026-08-03

Thank you for sharing your honest feedback, KBrown. We're glad your initial concern was addressed promptly, but we're sorry to hear that you didn't receive the follow-up support you expected, as providing consistent care is very important to us. Reach out to us at [email protected] if you’d like further assistance, and we’ll be happy to continue helping you.

Already notice less shedding

I got into the routine of supplement, powder collagen, serum, and shampoo right away. Easy to build into my day. I have only used it for two weeks but I swear I already have noticed less shedding.

Reply from MDhair2026-08-04

Hi Carrie, Thank you for sharing your feedback. We are delighted to hear that you were able to easily build the MDHair routine into your day and that after just two weeks you are already noticing less shedding. It is wonderful to know that the supplement, collagen powder, serum, and shampoo have fit seamlessly into your lifestyle and are showing encouraging early results. Consistency is key, and we are excited to see your progress continue. For tailored guidance on supporting continued improvement, our medical experts at [email protected]

Good conditioner

I am in my first month of my MDhair subscription. I added the MDhair conditioner as an add on at checkout. My hair gets very frizzy without conditioner but this conditioner works as well as any product I've used and I like that is part of the MDhair routine and is designed work in conjunction with the other products to produce thicker hair.

Reply from MDhair2026-08-03

Thank you for taking the time to leave such kind feedback, JD! We’re thrilled that you’re enjoying the performance of our conditioner and that it’s helping your hair feel smoother while working alongside your personalized MDhair regimen. Reach out to us at [email protected] if you’d like further assistance.

Finally found something that actually…

Finally found something that actually works! ​I had been dealing with hair loss and no new growth for 4 years, and I’ve tried so many products with zero results. I’ve been using the MDhair Premium Regrowth Kit, and it completely changed everything. I started seeing noticeable results within the very first week—new baby hairs began popping up! ​Now, 3 weeks in, my hair is continuously growing back, getting thicker, and my scalp feels so much healthier. On top of that, their support team is amazing—attentive, caring, and constantly checking in on my progress. Highly, highly recommend this set!

Reply from MDhair2026-08-03

Thank you so much for sharing your incredible experience, Ormmy! We’re absolutely delighted to hear that the MDhair Premium Regrowth Kit has helped you see new growth and healthier-looking hair so quickly, and your kind words about our caring support team truly mean the world to us. Have questions or need help? Reach us anytime at [email protected].

A
Adonis Zoleta · 2 reviews · Experienced 2026-07-24 ·

Very fast to respond and very…

Very fast to respond and very considerate

Reply from MDhair2026-08-02

Hi Adonis, thank you for your thoughtful feedback and kind words. We're delighted to hear that you found our team responsive and considerate, as providing exceptional support is always our priority. Have questions or need help? Reach us anytime at [email protected].

Easy to use

Product is easy to use and fit into my routine, my hair feels fuller even though I have just started using the product. Smells nice. Excited to see results.

Reply from MDhair2026-08-02

Hi there, your encouraging review truly made our day. We're so pleased that you're enjoying the ease of use, the pleasant scent, and the fuller feel of your hair, and we can't wait for you to continue your journey with confidence. Reach out to us at [email protected] if you’d like further assistance.

great product

thank you for this great product. I have been using the 4 products since 16th April. my hair is much stronger and thicker and the excessive hair loss has stopped. Very pleased.

Reply from MDhair2026-08-02

Hi Fay Margaret, thank you for sharing your wonderful experience with us. We're thrilled to hear that after consistently using the four products since April, your hair feels stronger, thicker, and that your excessive hair loss has improved. Have questions or need help? Reach us anytime at [email protected].

I don’t notice any improvement and I’ve…

I don’t notice any improvement and I’ve been dedicated to the routine of using the MDhair products. I still am losing hair like crazy on a daily basis. I use the serum and the shampoo and conditioner. I think it’s a lot of money to spend on something that doesn’t work and preys on people’s fear of hair loss.

Reply from MDhair2026-08-04

Hi Jess, Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We understand your concern about continued hair loss despite consistent use of the MDHair serum, shampoo, and conditioner. Visible improvements with MDHair typically require consistent use over several months, as hair growth is a gradual process. We appreciate your dedication to the routine and regret that you have not yet seen the results you were hoping for. Our medical experts are available to review your case and provide tailored recommendations that may help optimize your regimen. We would love to help you adjust your regimen. Please contact our medical experts at [email protected] for tailored support.

Proactive communication

Proactive communication, well packaged products and good explanation and instructions.

Reply from MDhair2026-08-03

Thank you for your kind feedback, Tom! We’re delighted to hear that you appreciated our proactive communication, carefully packaged products, and clear instructions, as providing a smooth and supportive experience is always our goal. Have questions or need help? Reach us anytime at [email protected].

V
Viv Bonetti · 7 reviews · Experienced 2026-08-02 ·

Sadly not working

So disappointed with this product - since I have started using it my hair loss has worsened and I am not able to get a refund.

Reply from MDhair2026-08-04

Hi Viv, Thank you for sharing your feedback. We are sorry to hear that you feel disappointed and that your hair loss has worsened since starting MDHair. We understand how frustrating this must be, especially when you were hoping for improvement. Visible results with MDHair typically require consistent use over several months, as hair growth is a gradual process. We also regret to hear about your concern regarding a refund. Our medical experts are available to review your case and provide tailored recommendations that may help optimize your regimen and support your progress. For personalized guidance and support, please contact our medical experts at [email protected].

Not happy with product

Not happy with product want more info???? no clue what to say other than I am really disappointed in the product. shampoo is sticky and conditioner leaves film on hair. supplements do nothing scalp oil is nothing

Reply from MDhair2026-08-04

Hi Carla, Thank you for sharing your feedback. As we were unable to verify the account details provided, we will treat this as an unverified review. We are sorry to hear that you are disappointed with the MDHair products and that the shampoo, conditioner, supplements, and scalp oil did not meet your expectations. We understand how frustrating this must feel when you were hoping for improvement. Visible results with MDHair typically require consistent use over several months, as hair growth is a gradual process. Our medical experts are available to review your case and provide tailored recommendations that may help optimize your regimen and address your concerns. Every journey is unique, and our medical experts can review your case at [email protected] to ensure you receive the best possible guidance.

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