Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit.Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
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Is MDhair legit?
MDhair (mdhair.co) has a 3.6 out of 5 rating on OK.one, based on 179 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful and responsive support team, noting that getting guidance and assistance is always fast and pleasant. People are especially happy with the overall product quality, frequently reporting softer hair texture and a clear decrease in daily shedding after a few weeks of consistent use.
However, some people mentioned unexpected subscription charges along with frustrating difficulties when trying to cancel orders or return unwanted products. A few other users also felt that certain scalp treatments left their hair feeling greasy, requiring them to carefully adjust their daily washing routine.
Auto-generated from all reviews of this business. For reference only.
Bunch of scammer, they hide a subscription into the first product you order after they say you can send it back but you need to pay shipping, custom or any other cost to return it. They also say return the product untouched, unopen. But the package arrive opened...great they do all that on purpose and they show no remorse what so ever. All there no real customers service the telephone just say email us and when you email them they just give you something pre-writen by a IA.
Reply from MDhair2026-08-15
Hi MG,
Thank you for sharing your feedback. We are sorry to hear about your experience. As we did not receive a response, we were unable to validate your account.
When ordering the trial kit, it is indicated at checkout that the subscription will renew after 2 or 3 months (depending on the kit assigned after the quiz), along with the cost of the upcoming charge. This detail is displayed near the payment button to ensure transparency.
For refunds, products must be returned unopened. As these are medical‑grade items, it is necessary to ensure product safety and quality. Once a product has been opened, we are unable to guarantee its integrity, which is why unopened returns are required for a full refund.
Regarding customer service, our initial assistance is provided by an automated bot to help with quick responses, but our real agents follow up as soon as possible. If you allow us some time, our team will provide personalized support.
Please reach out to [email protected] directly so our team can assist you further.
I’ve had the MDhair shower head for about a month now and so far love it. The water is much cleaner, and the stream of water that comes out of the head is fairly powerful which I love. I’d recommend for sure!
Reply from MDhair2026-08-11
Hi Ryan,
Thank you for sharing your feedback. We are delighted to hear that you love your MDHair shower head and that it has already made such a positive difference for you. It is wonderful to know that the water feels cleaner and that you enjoy the powerful stream. We appreciate your recommendation and are glad the product is working so well for you.
For tailored guidance on supporting continued improvement, our experts at [email protected] are available to review your case and provide personalized recommendations.
Not really done anything for me . Shame sure it might work for some people . Just been hit with £88 aa i forgot to cancel the order . Will have to stay bald .
Reply from MDhair2026-08-15
Hi Stuart,
Thank you for sharing your feedback. We are sorry to hear about your experience. As we did not receive a response, we were unable to validate your account.
Visible improvements with MDhair products typically require consistent use over several months, so it can take time before results are noticeable. Regarding subscriptions, the renewal details are displayed at checkout near the payment button to ensure transparency.
For tailored guidance and assistance with your case, please contact our team at [email protected].
I received the products quickly and just as described. The hair serum does not leave my hair feeling greasy, which allows me to use daily without having to wash daily. The regimen is easy to follow & I’m looking forward to positive results!
Reply from MDhair2026-08-11
Hi Michelle,
Thank you for sharing your feedback. We are delighted to hear that your MDHair products arrived quickly and just as described. It is wonderful to know that the hair serum does not leave your hair feeling greasy, allowing for daily use without extra washing, and that the regimen is easy to follow. We are excited for your continued progress and the positive results ahead.
We would love to help you build on this progress. Please reach out to our experts at [email protected] for personalized recommendations.
An order signs you up for a subscription and then you get billed 2 months worth at a time without any email notifications to say you will be charged or give you the option to amend/ pause your order!
If you want to return products, they have to be shipped back to US... not much help for UK clients. AI do all the customer service chat and emails.
Too early to tell if it works, but cant have random orders and payments being taken!
AI do all their customers service
Reply from MDhair2026-08-11
Hi Harris! We’re sorry to hear about this experience, Kris, and we understand why unexpected payments and recurring orders would be concerning. We take your feedback seriously and would be happy to review the details of your subscription and help address any questions about your account or returns. For help with your subscription, charges, or return concerns, please contact us at [email protected].
When I tried minoxidil deforestation my scalp went dry not with thsi
Reply from MDhair2026-08-09
Hi there, we’re so happy to hear you’ve found a more comfortable experience with us! It’s wonderful to know that your scalp feels less dry compared with when you previously tried minoxidil. We’re happy to support you anytime at [email protected].
Scammed ɓy this company as they didn't cancle an order that was accidentally placed and shipped it internationally rather than cancelling it to force me to have it!!!
Reply from MDhair2026-08-10
Hi Muhened! We genuinely regret the frustration caused by this experience and understand how upsetting it can be when an order you wanted cancelled is shipped internationally instead. We never want you to feel that your concerns were overlooked, and we’d like the opportunity to review the situation carefully. Please reach out to [email protected] so our team can look into this with you and work toward the best possible resolution.
I have been using the collagen, supplement, shampoo and serum for just over 2 months. I am surprised at how quickly I noticed positive changes in my hair. I am shedding significantly less and regrowing hair around the temples where most most of my hair loss was occurring. Additionally, my hair is softer and more manageable. I recently added the conditioner into my routine and I love the quality of that as well. My skin and nails also appear healthier since I began taking the products. My hair dresser noticed the positive changes in my hair and asked what I was using. I will definitely continue to use all of these products.
Reply from MDhair2026-08-10
Hi there! What an incredible update, and thank you for sharing it with us! We’re so excited to hear that you’re seeing encouraging changes around your temples, less shedding, and beautifully softer hair, with your hairdresser even noticing the difference. For any questions or concerns, our team is always available at [email protected].
The product is new to me so I am following the instructions in my day to day use. I ve seen the timeline as to when I should see active results within the first 1 to 7 months.
Hoping my hair restoration advances quicker as it might do.
So no issue with daily application. I am planning on taking weekly pictures to see real progress.
Reply from MDhair2026-08-10
Hi Joshua, thank you for sharing your experience and for being so committed to your hair restoration journey! We love hearing that you’re following the recommended routine and taking weekly photos, as tracking your progress can be a great way to notice changes over time. If you ever need support, don’t hesitate to contact us at [email protected].
Hi Fernando, thank you so much for your wonderful feedback and kind words about our support and products! We’re truly delighted to know you’ve had a positive experience and that our team has been able to provide the support you deserve. We’re happy to support you anytime at [email protected].
The shampoo was extremely drying for my scalp and caused scabs and intend flaking and itching. The serum was fine, I tried it but I didn't see any difference in my hair growth. The oil drops were nice and made for a nice tame of the frizz on my straight hair.
The caveat is that they auto sign you up for a subscription and then automatically send you another 2 month supply (twice as much product) a month later. The subscription cancellation is extremely buried in their website. I had not even created an account prior to spending 15 minutes trying to cancel the unwanted subscription. Of course, now I have double the amount of unwanted products. Note that I am in Sydney, NSW, Australia.
I contact the company about 4 hours after the email is sent to say my new package has been sent. What? I get an AI bot that takes longer to contact a person. Several hours later I get a real person and they say it can't be undone. They don't normally make returns but they're making an exception for me for an unopened box. Keep in mind the last box took 3 weeks to leave the US and get through customs and border control in Australia and arrive at my house. Completely mangled but the product was mostly intact so I didn't complain. I didn't try to get my money back for the first bottles that I did not finish. The icing on the cake is that they sent me another unwanted package and won't return it with less than a few hours after notification and I have to wait another month to send the unwanted package back and pay the return fee to the US to get a partial refund for a whole lot of product that has destroyed my scalp. This company is corrupt, sneaky and this product is terrible. Don't waste your money or time.
Reply from MDhair2026-08-13
Hi there, we sincerely apologize for the difficult experience you had with both the products and the ordering process. We’re especially sorry to hear about the scalp irritation and the challenges you encountered with the unexpected shipment and return, and we truly appreciate you taking the time to share these details. We want to make sure your concerns are heard and addressed, so please reach out to us at [email protected].
My oil was leaked but the products smell Gud I’ve just started using it so hopefully I will see results
Reply from MDhair2026-08-09
Hi Samina, we truly appreciate you taking the time to share your experience! While we’re happy to know you like the smell of the products, we’re sorry your oil arrived leaked and would love the opportunity to help make this right. Reach out to us at [email protected] if you’d like further assistance with the leaked bottle.
It's still early so it's hard to tell if this is really going to work—I've been told it will take 2-3 months to really see a difference. But a nurse practitioner friend researched it and thought this seemed like the best option for me, so I'm trying. My main issue is the capsules are a little too large for me to easily swallow (they're not huge, but I struggle with medium-large pills).
Reply from MDhair2026-08-08
Hi Kelly, thank you for sharing such thoughtful and honest feedback with us! We completely understand that it can be difficult to judge results while you’re still early in your journey, and we’re glad to hear that you felt confident giving MDhair a try after your nurse practitioner friend’s research. We also appreciate you sharing your experience with the capsule size, as feedback like yours helps us understand where we can improve the overall experience. If you’d like guidance or support, email us anytime at [email protected].
Hi Kaitlyn, we’re delighted to hear how much you’re enjoying your MDhair products! It means a great deal to know that you’re happy with your experience and that our products have become something you truly love using. Thank you for your continued trust and for sharing such uplifting feedback with our community. If you need any help along the way, just email us at [email protected].
The product was delivered quickly.
Easy to use.
No after taste.
I have used it for 1 month. I still have shedding. However I do feel some new hair growth.
Reply from MDhair2026-08-08
Hi Bobbi, we really appreciate you taking the time to share such a thoughtful update! It’s wonderful to hear that you’re enjoying the product’s ease of use and that you’ve noticed some new growth after just one month, while we understand that ongoing shedding can be frustrating. Thank you for giving MDhair a chance, and we’re grateful to be part of your journey as you continue your routine. Our team is happy to help! You can email us at [email protected].
I don't have an objective way to tell - I'm not measuring density or anything - but my hair certainly feels thicker and healthier after a few weeks of use!
Reply from MDhair2026-08-08
Hi Lauren, thank you so much for sharing this encouraging update with us! We’re thrilled to hear that after just a few weeks, your hair is already feeling thicker and healthier, and we truly appreciate you taking the time to share these positive changes. It’s wonderful to know that your MDhair routine is giving you such a promising start, and we hope you continue to feel encouraged as you move forward. If you’d like guidance or support, email us anytime at [email protected].
This filtered shower head is the worst product I have ever purchased. It doesn’t work. I have fine thin hair & I see no difference. It actually makes my hair super flat with no volume. In the trash this product goes! Would not recommend. Waste of money.
Reply from MDhair2026-08-09
Hi Susan, we’re genuinely sorry to hear about your experience with the filtered shower head. We understand how frustrating it can be when a product doesn’t deliver the results you expected, especially when you were hoping to improve the feel and appearance of your hair. If you’d like guidance or support, email us anytime at [email protected].
Works good hair growth well my hair is starting to grow…
Works well my hair is starting to grow again and it’s been under a month
Reply from MDhair2026-08-08
Hi there, thank you for sharing your encouraging early progress with us! We’re thrilled to hear that you’re already noticing signs of new hair growth in less than a month, and we’re so glad your experience with MDhair has started on such a positive note. We truly appreciate your trust and hope your continued routine brings even more encouraging progress. If you’d like guidance or support, email us anytime at [email protected].
So far I could see, my hair fall has greatly reduced and my hair is more strong.
Reply from MDhair2026-08-08
Hi Gayan, we’re so happy to hear about the positive changes you’re noticing! It’s wonderful to know that your hair fall has greatly reduced and that your hair feels stronger, which is such an encouraging update to receive. Thank you for choosing MDhair and for taking the time to share your experience with us. Our team is happy to help! You can email us at [email protected].
Only been using for about a month but see decrease in shedding and some baby hair coming through.
Reply from MDhair2026-08-08
Hi Lori, it’s fantastic to hear that you’re already seeing encouraging changes so early in your MDhair routine! A decrease in shedding along with baby hairs coming through after about a month is a wonderful update to receive. Thank you for choosing MDhair and for sharing your progress with us, and we hope your journey continues in a positive direction. We’re just an email away at [email protected] if you need help.
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