Effective hair regrowth tailored to you. Grow thicker, healthier hair with a customized, dermatologist-formulated growth kit.Take a short quiz and a picture of your scalp to receive a free AI assessment and customized product recommendations.
Written by the business, not verified by us.MDhair (mdhair.co) has a 3.6 out of 5 rating on OK.one, based on 179 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.
Reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful and responsive support team, noting that getting guidance and assistance is always fast and pleasant. People are especially happy with the overall product quality, frequently reporting softer hair texture and a clear decrease in daily shedding after a few weeks of consistent use. However, some people mentioned unexpected subscription charges along with frustrating difficulties when trying to cancel orders or return unwanted products. A few other users also felt that certain scalp treatments left their hair feeling greasy, requiring them to carefully adjust their daily washing routine.
Auto-generated from all reviews of this business. For reference only.Love the product. My hair feels and looks amazing.
Hi LR, it’s fantastic to know that you’re enjoying your MDhair experience! Hearing that your hair feels and looks amazing is incredibly rewarding, and we truly appreciate you taking the time to share your positive experience. Our team is happy to help! You can email us at [email protected].
I loved their restore conditioner! It is packed with healthy ingredients and made my hair silky soft!
Hi N.N, it’s wonderful to know that you’re enjoying the Restore Conditioner! Hearing that you appreciate its nourishing ingredients and the silky softness it brings to your hair truly makes our day. Our team is happy to help! You can email us at [email protected].
I can’t see any improvement or growth. Might be too early but this product is pricey to guess when it might kick in
Hi Jane, we’re truly sorry to hear that you haven’t seen any noticeable improvement or growth so far. We completely understand how frustrating it can feel to invest in a product and still be unsure about when you might see results, and we appreciate you sharing this honest feedback. If you’d like guidance on your routine and what to expect, email us anytime at [email protected].
I started using MD hair supplies and supplements after I had an anabiotic toxicity buildup and started losing my hair. After three weeks of using the MDhair products and the supplements, my shedding slowed and hair start feeling healthier.
Hi Cindy, Thank you for sharing your experience. We are so glad to hear that after dealing with antibiotic toxicity and hair loss, MDHair supplies and supplements have already helped slow your shedding and made your hair feel healthier in just three weeks. It is wonderful to know the products are supporting your recovery and helping you feel more confident. For tailored guidance on supporting continued improvement, our experts at [email protected] are available to review your case and provide personalized recommendations.
Has been 3 months … not seeing much improvement.. getting ready to order Minoxidil 5% to use for the next 3 months. Started using 2% about one ago so hoping 5% will show more results . Just a note , please do not send any more regrowth serum . Collagen Supplement just increased to 2 a day and will continue Marine Collagen. Have noticed Collagen working on Finger Nails and Eyebrows.
Hi Rob, Thank you for sharing your feedback. We understand how frustrating it can feel when results take longer than expected. Visible improvements with MDHair products often require consistent use over several months, and it’s encouraging to hear that you’ve noticed positive effects from the collagen on your nails and eyebrows. Since you mentioned adjusting your regimen and discontinuing the regrowth serum, please contact our support team so that our Medical Experts and Customer Service team can review your kit and provide personalized guidance. They can help ensure your treatment plan is optimized for your needs. Our experts at [email protected] are available to review your case and provide personalized recommendations.
I have only been using 3 weeks. However, I think my shedding has decreased. The shampoo and conditioner are excellent. I will continue to use them no matter what. My scalp is always itchy. With these, the itch/dry feeling is gone. I’m also using the vitamins and serum. I love that the serum is only once a day. The smell of products are refreshing. I will be back to review in a couple months when I hope to see more results!
What an encouraging start, Sherry! We’re delighted to hear that you’re seeing a decrease in shedding and loving the shampoo, conditioner, vitamins, and serum, especially the refreshing scent and easy once-daily application. We’re excited that you’re feeling hopeful and look forward to hearing about your progress in the coming months; if you’d like guidance or support, email us anytime at [email protected].
Be very careful if you pause or cancel a subscription I would strongly advise customers to keep a close eye on their MDhair account and bank account after pausing or cancelling a subscription. I had cancelled my subscription, but was subsequently charged for a further order after MDhair says my subscription was reactivated. I did not knowingly reactivate it and, importantly, I received no email or other communication telling me that my subscription had been reactivated or that a further order was going to be processed. I challenged the charge and asked MDhair to provide information showing how the subscription had been reactivated. They have told me that their records show it was reactivated, but that they have no additional technical data showing the specific steps taken on my device, what was displayed on screen, or the reactivation process itself. As I say, I did not knowingly reactivate my account or receive any email confirmation that my account had been reactivated. Therefore best I can work out, I must have clicked a single button in an email and that was sufficient in their system to reactivate. No confirmation, no pause to check. The system allows for accidental resubscription with no warning or opportunity to rescind for the consumer. I have received a partial refund, but MDhair will only provide a full refund if I return the unopened products at my own (considerable) expense, despite my position that I never knowingly reactivated the subscription. My main reason for leaving this review is to warn others: a subscription can apparently show as reactivated on MDhair’s system without you receiving an email confirming that reactivation. Had I received such an email, I could have challenged it before a further order was processed. Whatever the explanation for what happened to my account, I find the absence of any confirmation of such an important change extremely concerning.
Hi Rebekah, we’re truly sorry for the frustration and concern this situation caused, especially regarding the unexpected reactivation and charge after you believed your subscription had been cancelled. We understand how important clear communication and transparency are when it comes to subscription changes, and we sincerely appreciate you taking the time to explain your experience in such detail. If you’d like us to review your concerns further, please contact us at [email protected] so our team can assist you.
Everything is pretty great. I just wish there was bigger shampoo and conditioner bottles. Im starting to see hair growth and less shedding.
Hi Rachael, it’s fantastic to hear that you’re seeing encouraging progress with less shedding and new hair growth! We completely understand wanting larger bottles, and we sincerely appreciate you taking the time to share this valuable feedback with us. Our team is happy to help! You can email us at [email protected].
Terrible customer service. Stay away from this company!
Hi Graham, Thank you for sharing your feedback. We are sorry to hear about your experience. As we did not receive a response, we were unable to validate your account. We would love the opportunity to assist further and clarify any concerns you may have. Please contact our support team at [email protected] so they can review your case and provide assistance.
The product came as described and was delivered quickly. The volumizing shampoo and conditioner works well. I'm less than a month into the protocol, so it's too early to expect results.
Hi Mark, Thank you for sharing your feedback. We are glad to hear that your MDHair products arrived quickly and just as described. It is wonderful to know that the volumizing shampoo and conditioner are already working well for you. As you mentioned, it is still early in the protocol, and visible improvements typically require consistent use over several months. We look forward to hearing more about your progress as you continue with the regimen. Every journey is unique, and our experts can review your case at [email protected] to ensure you continue seeing the best possible results.
I haven't really noticed much hair growth, but I have noticed less hair fall. My hair feels healthier and looks Fuller.
Hi Crystal, Thank you for sharing your feedback. We are glad to hear that MDHair has already helped reduce hair fall and that your hair feels healthier and looks fuller. Visible growth typically requires consistent use over several months, so it is encouraging to know you are already noticing positive changes in strength and fullness. We look forward to hearing more about your progress as you continue with the regimen. We would love to help you build on this progress. Please reach out to our experts at [email protected] for personalized recommendations.
I’m seeing a positive difference in the fullness of my hair. I will continue to use the products and will report back. I am a happy customer.
Hi Barbara, Thank you for sharing your feedback. We are delighted to hear that you are already noticing a positive difference in your hair thickness with MDHair. It is wonderful to know that you plan to continue with the products and that you are a happy customer. We look forward to hearing more about your progress as you continue with the regimen. For tailored guidance on supporting continued improvement, our experts at [email protected] are available to review your case and provide personalized recommendations.
Quick shipping, easy directions, easy to use products
Thank you, Kris and Kate, for sharing your wonderful feedback with us! We’re delighted to hear that you’ve found the shipping quick, the directions clear, and the products easy to use so far. We’re just an email away at [email protected] if you need help.
I have not tried shower head yet. The description should make it crystal clear consumer must buy hose and shower head holder separately! Include SIZE needed to be compatible. Was really looking forward to receiving product, this is a problem figuring out
Hi Anne, Thank you for sharing your feedback. We are sorry to hear about your experience. As we did not receive a response, we were unable to validate your account. We understand your concern about the shower head setup. The product description on our website does indicate the contents of the purchase, including the need to buy the hose and holder separately. You can view the full details at www.mdhair.co/products. Please reach out to [email protected] directly so our team can assist you further.
I rarely leave reviews. However, the restore serum is working well for me. Very pleased and surprised. Into month four and seeing good hair re-growth on my crown, and my husband said that my hair looks thicker. I did not realise that this was a quarterly subscription service and included shampoo and conditioner as well. Staff very good at cancelling the subscription and I can just buy the serum by itself every three months - which I will be doing: finally found a product that works!
Hi Customer, Thank you for sharing your feedback. We are delighted to hear that the restore serum is working well for you and that you are already seeing positive regrowth on your crown. It is wonderful that your husband has noticed your hair looking thicker and that you are pleased with the results. We are glad to know our staff were able to assist you in canceling the subscription and setting up your preferred option to purchase the serum every three months. For tailored guidance on supporting continued improvement, our experts at [email protected] are available to review your case and provide personalized recommendations.
When I had a question about my delivery, your account folks were very quick to respond to me. When I realized I was wrong, they were very respectful. That was very professional.
Hi Rick, Thank you for sharing your feedback. We are delighted to hear that our team responded quickly to your delivery question and that you found the interaction respectful and professional. Providing clear and supportive service is very important to us, and we are glad we could assist you promptly. We would love to help you build on this positive experience. Please reach out to our experts at [email protected] for personalized recommendations.
We’re so glad to hear this, Kb! Knowing that you found the process straightforward and manageable is wonderful, and we hope your experience continues to be positive. If you ever need support, don’t hesitate to contact us at [email protected].
Simple to follow, results were apparent after 3-4 months of consistent use!
Hi We’re so excited to hear this, Elizabeth! It’s fantastic to know that the routine fit easily into your day and that your consistency helped you see noticeable results over time. If you ever need support, don’t hesitate to contact us at [email protected].
Thank you for the fantastic review, Louise! We’re excited to hear that you’re pleased with the product, and we sincerely appreciate your support and confidence in MDhair. If you’d like guidance or support, email us anytime at [email protected].
I have been experiencing thinning hair for a couple of years, and tried most of the major hair regrowth brands. MDhair Shampoo and conditioner definitley make my hair appear thicker and i am noticing less shedding on my brush. The serum is easy to apply, i have a few months to go before i see any improvement. My only negative is that i wish they would send a reminder email prior to more product being sent out, as i still had quite a bit left over and would have deferred the date of delivery.
We truly appreciate your honest feedback, Amy! It’s wonderful to hear that the shampoo and conditioner are helping your hair look fuller and that you’re already seeing less shedding, and we completely understand how helpful a reminder before your next shipment would be. If you ever need support, don’t hesitate to contact us at [email protected].
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