With so much conflicting and confusing information surrounding Medicare, it’s easy to feel unsure about how to choose the best plan(s). At MedicareSchool.com, we empower you with the knowledge and guidance you need to get the best Medicare plans and live retirement worry-free.
Written by the business, not verified by us.
Is MedicareSchool.com legit?
MedicareSchool.com (medicareschool.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally patient, knowledgeable, and helpful when guiding them through complex health insurance and Medicare enrollment decisions. Consumers state that the clear side-by-side comparisons and supportive guidance make setting up medical coverage simple, fast, and remarkably stress-free.
However, some people mentioned experiencing rushed consultations, missing scheduled phone calls, and receiving a complete lack of follow-up support after the initial signing. A few reviewers were also dissatisfied with unprofessional communication and interactions that felt more like a quick sales push than genuine, thoughtful assistance.
Auto-generated from all reviews of this business. For reference only.
I had a great experience and felt satisfied with my selected plan. Randall was very understanding, knowledgeable, and helpful. If you want to get rid of the confusion and insecurity about selecting a plan call Medicare school.
Reply from MedicareSchool.com2025-11-24
Thank you for sharing your experience! We’re so glad to hear Randall helped make the process clear and that you feel confident in your plan choice. If you ever need anything or have more questions, we’re here to help at 800-864-8890.
They never follow up after initial enrollment like they tell you they do. Read the one star reviews. I do not recommend.
Reply from MedicareSchool.com2025-11-18
Mr. White,
I’m sorry you feel misled, that’s never our intention. Let me please outline what our team has done on your behalf:
Since September 18th, we contacted you multiple times by email and text with reminders to review your plan for the Annual Enrollment Period. Our first message reassured you not to stress and included a link to schedule your review. Several additional reminders followed.
On October 13th and 14th, we sent invitations to our 2026 Medicare update livestream, which you opened. After that, you continued receiving weekly reminders, daily Q&A opportunities, and links to book an appointment whenever you needed help.
When you called on November 13th, our Client Care Team returned your call and also sent a personal text that same afternoon offering assistance.
Given the above, we believe we acted appropriately and fulfilled our responsibility to follow up, provide updates, and offer support throughout the entire enrollment period. We’ve been available at every step and are still here if you need help moving forward.
Howard was very attentive to my needs and made the process of picking a plan very simple. Thank you Howard.
Reply from MedicareSchool.com2025-11-17
Hi Scott! Thank you so much for the kind words. We are so happy that Howard was able to narrow down your options and simplify the process. If you ever need more assistance, we’re always happy to help at 800-864-8890.
Randall was so helpful and knowledgeable
He help me choose the best plans
It was easy process with no hassle
Thank you Randall so much
Reply from MedicareSchool.com2025-11-17
Thank you for sharing your experience! We’re glad to hear Randall was able to help you find the right plans and make the process easy. He is an excellent member of our team. We appreciate your trust in MedicareSchool.com, and if you ever need more help, we’re always here at 800-864-8890.
My husband and I came away from our telephone session with Randall Billings feeling confident about the plans he helped us select. Randall patiently and clearly answered our questions and set up in minutes what would have taken us hours to accomplish.
Reply from MedicareSchool.com2025-11-17
Thank you, Susan. We’re so glad to hear that you and your husband had a smooth and informative experience with Randall. Helping you feel confident in your Medicare choices is exactly what we aim for. If you ever need further assistance, please reach out anytime at 800-864-8890.
I have many health problems which contribute to slowness of mind, etc. Mr. Billings was extremely patient, knowledgeable and explained my concerns. I could not have had a superior agent to assist me in choosing an insurance policy. I have listened to many programs from MedicareSchool.com which are excellent and have provided much knowledge.
Thank you Mr. Billings. Thank you MedicareSchool.com.
Reply from MedicareSchool.com2025-11-17
Thank you for sharing this. We’re grateful to hear that Mr. Billings was able to support you with the patience and clarity you needed. It means a lot that our educational programs and guidance have been helpful as you navigate your coverage. If you ever need additional assistance, please don’t hesitate to call us at 800-864-8890.
Randall Billings was very pleasant, took his time explaining things to me and answered all my questions. But most of all, I found him to honest with his recommendations on the Medicare plans that were best for me.
Reply from MedicareSchool.com2025-11-17
Thank you for sharing your experience! We’re happy to hear Randall took the time to walk you through everything and provide clear, honest guidance based on your needs. If you ever have more questions or need additional support, please feel free to reach out at 800-864-8890.
Zeb was fantastic at finding a plan that was comprehensive and budget friendly. He spent time to listen to my needs and concerns and formulate a plan that works for me.
Reply from MedicareSchool.com2025-11-17
Thanks so much for sharing! We’re thrilled to hear Zeb helped you find a plan that fits your needs and your budget. He’s great at making the process easy. We'll be sure to pass your kind words along. If you ever need anything else, just give us a call at 800-864-8890!
Mr. Randall was very courteous and professional and rite to the point, made me feel at ease and to the right plan that fit my needs.
Reply from MedicareSchool.com2025-11-18
Thank you for your kind words! We’re happy to hear Randall’s professionalism and straightforward approach helped you feel comfortable and confident in your plan choice. If you need anything down the road, you can always reach us at 800-864-8890!
I had the pleasure of dealing with Howard Seigle from MedicareSchool.com! He taught me so much with his excellent guidance and saved me so much money. I highly recommend him
Reply from MedicareSchool.com2025-11-18
Thank you for sharing your experience, Sharon! We’re so glad to hear Howard was able to guide you and help you save money. We appreciate the recommendation and are always here if you need anything at 800-864-8890.
This was not a consultation—it was a rushed, one-size-fits-all info dump. The rep made a single plan recommendation without asking about my medications, then abruptly said he had another appointment. No follow-up email, no personalization, no care. Do you think I’m stupid? I signed up for a better plan myself that same evening after visiting the official Medicare site. If you’re looking for thoughtful guidance, look elsewhere. This felt more like a sales quota checkpoint than a genuine conversation.
Reply from MedicareSchool.com2025-11-18
Thank you for sharing your feedback. We’re sorry to hear your experience didn’t feel personalized, as our goal is always to provide clear, thoughtful guidance based on each person’s needs. We take all concerns seriously and will review this internally to ensure our team continues to meet the level of service we expect. If you’d like us to take another look at your situation or clarify any details, we’d be glad to help. You can reach us anytime at 800-864-8890.
Aaron was awesome, he listened to what I needed and gave me options and found me a treat plan.
Reply from MedicareSchool.com2025-11-18
Thank you for taking the time to share your experience! We agree, Aaron is a excellent addition to our team. If you ever need anything else, we’re here to help at 800-864-8890.
Having 1st watch several videos explaining the different plans offered and understand Medicare and its options and gave me a good place to start working with a rep to make a decision. Randall Billings my rep had all the concise answers to any questions and guided me to feel confident in my decision making. 5 stars to him and this company.
Reply from MedicareSchool.com2025-11-18
Thank you for the wonderful feedback. We’re glad our videos helped you get started, and it’s great to hear Randall was able to answer your questions and guide you confidently through the process. We appreciate the 5 stars! If you ever need anything else, feel free to reach out at 800-864-8890.
Terrible experience and I didn't even get to hear their advice!
Wow. Gaslighting. Narcissism. And a guy who couldn't form sentences. Hello, Medicare School. I listened to their YouTube videos. I saw a bunch of 5 star reviews and neglected to see the 1 star reviews. The truth is in the averaging of those 1 star reviews! Always. And the biggest "tell" is the smarmy corporate responses on Google. Read those and that tells you what I'm about to write. Those "replies" and corporate talk with a heavy dose of gaslighting is what I got in the agent. That's Medicare School's training.
Here's my story... I called this past weekend. Got through the voice prompts. Got a first available appointment for today at 12:45pm with Stephen Swanson. From listening to the videos sent I expected a possible delay. I got two. "I'm running a "little" behind... 10-15 minutes." Okay. Then the same message sent again. Then at 20 minutes after (not that big of deal) Stephen calls, but Verizon blocks the number as "SPAM". So, I listen to his voice mail which was VERY CONFUSING!!
Stephen says that he's taking my appointment for an Andrew Forester. Huh. Who is Andrew? I have no idea. (Meanwhile I'm getting texts that I can reschedule.)
I call the number Stephen leaves. It goes to a guy who can't form sentences and using very casual language that's unprofessional (whoa, dude, man). I'm female. The guy has no idea what's happening. I think he's using.
I call another Medicare School number. Finally Stephen Swanson calls me.
-He wouldn't stop talking. I actually several times said, "I'll be quiet so you can talk." He never got it the hint. Entitled.
-He kept HARPING that he was ONLY 20 minutes late. I never complained about that.
-I asked who Andrew was. He said he was covering for Andrew. After several prompts by me he said Andrew quit in June. This is October. I called in October.
-Then Stephen gaslit me with "WHY are we talking about Andrew? Do you want a call with me or not?? This is my time! Do you want to solve your puzzle or do you want advice?" Holy cow. Wow. Marvin's agent lost his cool. Hey, Stephen...Andrew is relevant because if you are so confused and don't know who I am then how on earth do I have confidence you have the smarts to guide me??
-Stephen repeated variations of this theme 3 more times. Then I said, "No, I don't want to work with you. You are not a good fit for me." He said, "FINE" like a toddler. He then made an appointment for me for tomorrow.
-Then he emails me 30 minutes later LOL and says, "Why did you cancel the appt.?!" I didn't cancel it. I was busy writing this review.
-Stephen didn't take the breakup well. Now he wants me to reschedule with HIM! LOL. He's like a boyfriend that won't take no. Stephen, accept the no and move on. It's called a boundary.
-Marvin puts out good advice but 100 other agents can't be Marvin. I'll shop local, thank you.
Reply from MedicareSchool.com2025-11-18
Thank you for taking the time to share your experience. We’re sorry to hear the appointment process felt confusing and didn’t meet your expectations. What you described isn’t the level of clarity or support we aim to provide. We take all feedback seriously and will review this internally to ensure we’re offering the service our clients deserve.
If you’d like us to revisit your situation or help clear up any details, we’re here to assist. You can reach us anytime at 800-864-8890.
Informative, Polite,Knowledgeable ,Inciteful . cut through confusion with clear,concise ,accurate assessments and help. Very satisfied!!
Reply from MedicareSchool.com2025-11-18
Thank you for the great feedback, Chuck! We’re glad to hear the information and guidance helped bring clarity to the process. If you ever need anything else, we’re here to help at 800-864-8890.
Truly the Best Professional and Fiduciary Company.
Just signed up for Medicare with Zeb Persson. Simply the BEST of the experience. Very knowledgeable and totally unbiased Professional. Despite being the busiest time of the year for him, he never made feel that. I wished I would have known about Marvin Musick's MedcareSchool.com long time ago.
Reply from MedicareSchool.com2025-11-18
Thank you for sharing such a thoughtful review. We’re thrilled to hear Zeb provided an exceptional, unbiased experience and made the process smooth even during the busiest season. It means a lot to know you found value in our work and Marvin’s educational resources. If you ever need support in the future, we’re here at 800-864-8890.
My Primary Care Doctor dropped Aetna so I needed help changing to a plan which the doctor accepts. Randall transferred me to Humana and he assured me before signing up with the new insurance company that he had checked and all of my doctor's, including specialists, acceptedHumana. He took care of the application and the change was automatic within a week. Unfortunately he did not do his homework very well . My doctor informed me when I sent them the new insurance info that she does not accept the Humana Advantage program. Randall also said that my prescription coverage would remain the same . With Aetna I had zero copays on my generic prescriptions. But Humana does have copays of as much as $25 each on the meds that Randall said were zero copays. Humana told me I can continue to see my primary care physician but only if I pay $45 per appointment. This is not what I was expecting . This is not what I was sold. I was sold a pack of lies.
Reply from MedicareSchool.com2025-11-18
Thank you for sharing your experience. We’re sorry to hear that the plan you enrolled in did not line up with what you expected. That’s not the outcome we want for anyone. We take concerns like this seriously and would like to review the details so we can understand exactly what happened and help address it. If you’re willing, please contact us at 800-864-8890 so we can look into your case directly and work toward a resolution. We’re here to make sure you’re supported and fully informed about your coverage.
Zeb walked me through all the plans and explained how each one would work. He answered all my questions that I had. He also said if I had any other questions i could call back anytime to get more answers if needed. He was awesome!
Reply from MedicareSchool.com2025-11-18
Thank you for sharing! We’re happy to hear Zeb walked you through everything and made sure all your questions were answered. If you have any other Medicare needs, feel free to call us anytime at 800-864-8890.
Just finished signing up for our Medicare policies with Randall's help. He patiently spent time with us over several phone calls to nail down solutions to unique issues and look at things from all sides. We can't begin to explain the stress relief he provided for us with his patient review of our questions around items that don't occur in 'usual' policy setup. He is/was amazing. Thank you, Randall!
Reply from MedicareSchool.com2025-11-18
Thank you for the wonderful review. We’re so glad to hear Randall was able to walk through your unique questions and help ease the stress of the process. Thanks for taking the time to share your experience. If you ever need anything in the future, we’re here to help at 800-864-8890.
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