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Animals & Pets

Maev

Claimed

101 reviews

4.3101 reviews
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About Maev

Data updated
Website
meetmaev.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
78 reviews
Replies to negative
0% (0/17)
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[email protected]meetmaev.com

About this business

Maev is a wellness company, for dogs. We make meticulously researched and thoughtfully designed wellness products for dogs. Things like daily vitamins and raw food, all human-grade, complete and balanced, and formulated by veterinary nutritionists to be the best thing we can feed our dogs.

Written by the business, not verified by us.

Is Maev legit?

Maev (meetmaev.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and consistently responsive when handling various questions, subscriptions, or account adjustments. Many passionate pet owners also highlight the premium quality of the food, noting that their dogs genuinely love the taste and show noticeable improvements in overall health and energy. However, some customers also noted occasional recurring delivery delays, unfulfilled order statuses, or frustrating difficulties with support when trying to resolve these troublesome logistics issues. A few reviewers additionally experienced disappointing problems with pets refusing to eat the product or unfortunately encountering unexpected digestive upset after consumption.

Auto-generated from all reviews of this business. For reference only.

What people say

h
hannahbarrowUnited States · 2 reviews · Experienced 2026-02-04 ·

I just love this company

I just love this company! I was struggling doing things on the website as far as changing my subscription around and they gave me someone that has been emailing me specifically and helped me with literally everything. Even added treats to my order when I forgot!! Love th quality of food and so does my dog. She’s obsessed with the chicken formula and bone broth cubes

Cristian TabaresUnited States · 1 review · Experienced 2026-02-03 ·

Highly Recommend Maev!

Five stars for Maev! I’ve been a customer for over four years now. Yes, it’s a bit of an investment, but the quality of the raw food is unmatched and my dog is thriving. Their customer service is also fantastic, they recently helped me resolve a tricky account issue with zero hassle. It’s rare to find a company that matches great products with great support. Highly recommend!

Jefferson GuestUnited States · 1 review · Experienced 2026-01-24 ·

Dog HATED food. Company refused refund despite risk-free purchase claim

I recently purchased a bag of Maev for my dog. He's a picky eater, but Maev advertised a risk free purchase and boasted about winning over picky dogs. The smallest amount I could buy was over $100. I was super excited to receive it and followed all instructions to try and incorporate the food into my dog's diet. No matter what I tried, he would not come close to it. Anything it touched, he treated as contaminated. It happens, some dogs will just not like the food. That said, when I contacted Maev to ask for a refund (based on their risk free purchase advertisement), I was repeatedly denied. My dog didn't like the food. Whatever. I can't blame Maev for that, but the at the very least I expect them to respect their risk free purchase advertisement. I'm totally disappointed. If your dog is at all a picky eater, don't bother. It's just not worth the risk.

J
JustAnswer CustomerUnited States · 9 reviews · Experienced 2026-01-15 ·

I gave a tiny amount

I gave a tiny amount - even under what was recommended for two of my three dogs and $1600 later, with wicked horrible bloody diarrhea for days, a VET ER visit, a trip to my vet on top of that, loads of meds, fluid injections, and two precious pups VERY sick, I threw the bag away. This was from two applications of food. I have still had no response from MAEV after two emails and read other consumers had dogs become sick like this - MAEV shows no response nor do they care. Apparently from what I am reading the quality of the MAEV food has gone down dramatically from their original method of prep. They don't respond to consumers so I assume they don't care ... BAD BAD BAD company to take a risk with your pets.

Alina DyoUnited States · 3 reviews · Experienced 2025-11-10 ·

Complete waste!!!

I don’t recommend this product to no one! Very poor quality, the coast is 5-10 times more expensive than coast of a product, it’s definitely a scam. So I have 4 dogs, 2 huskies, 1 Labrador and 1 German shaper , they are all with different appetite and preferences, so they are all refused even a smell of a food. All went to waist! 170$ of a waist! So customer service rudely refused any help, promised a follow up and completely ignored it. Well, it’s ok, I will take it. But it’s a very very bad business model.

G
Glenda Naff JaswalUnited States · 8 reviews · Experienced 2025-11-03 ·

Ordered this food and was very late on…

Ordered this food and was very late on getting delivered. Once it was here it was in poor unusable shape. I even tried to feed it to my two pups and they weren’t having it. They picked around in it but after four days of trying, I had to put them back on their regular food. The constant back and forth for more than a month in email got me no where. I plan to work with my CC company simply because Maev requested so much from me. To try feeding my pups in different ways and requesting pics of the rotten food in hopes to settle our dispute but after complying to all THEIR requests, I’m out nearly $200 of food my pups won’t touch. Please do not order from this company. They are not supported locals in customer service. You’ll email and converse with people in other countries! That says enough. And no matter how much you complain, they will only ignore you after you’ve proved their product a big hot mess.

David CarrollUnited States · 2 reviews · Experienced 2025-12-13 ·

Foul-smelling thawed deliveries

This company does not stand behind their service and could care less about your dog. Our food showed up late and thawed. We received 30lbs of foul smelling, blood-filled bags. We called for a refund because this happened twice. They said “we don’t give refunds” unless you happen to understand you have to pay EXTRA for insurance. My dog would have gone 8 days without food. “Feed him a bland diet …” they said. Seriously?? I already had to change his food so he can eat. If you want to play games with your pets food and digestive stability, by all means sign up for this. The service is horrible.

Kim HovickUnited States · 2 reviews · Experienced 2025-12-02 ·

The best!

Our 12 1/2 year old GSP loves this food and treats. When shipments arrive she is right there, practically opening the box with me. Food is expensive but well worth it. Customer Service is great and rewards are great! I kept forgetting to redeem them and finally did today, $55 off this next purchase! Win Win!

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