Shipment arrived very late
Shipment arrived very late. Packing was excellent! All products fine. Thank you.
About Maev
Data updated- Website
- meetmaev.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 78 reviews
- Replies to negative
- 0% (0/17)
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About this business
Maev is a wellness company, for dogs. We make meticulously researched and thoughtfully designed wellness products for dogs. Things like daily vitamins and raw food, all human-grade, complete and balanced, and formulated by veterinary nutritionists to be the best thing we can feed our dogs.
Written by the business, not verified by us.Is Maev legit?
Maev (meetmaev.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and consistently responsive when handling various questions, subscriptions, or account adjustments. Many passionate pet owners also highlight the premium quality of the food, noting that their dogs genuinely love the taste and show noticeable improvements in overall health and energy. However, some customers also noted occasional recurring delivery delays, unfulfilled order statuses, or frustrating difficulties with support when trying to resolve these troublesome logistics issues. A few reviewers additionally experienced disappointing problems with pets refusing to eat the product or unfortunately encountering unexpected digestive upset after consumption.
Auto-generated from all reviews of this business. For reference only.What people say
Great Customer Service
Always quick to respond and very helpful.
Awful Customer Service
I was using maev for a while with no issues but as my dog got older she started to not like the food so i canceled the subscription on August 16th at 7:30pm per the email i received. I decided i was going to order a few bags outside of a subscription to make travel easier since we were transitioning her still off the maev and we didn't want any upset tummies while road tripping. I never remade a subscription but somehow I had one still because I got an email today that they were packaging my next order which is strange cause i haven't used maev since September when i made individual orders. I called and told them that I canceled my subscription and that i wanted them to refund the money since it hadn't even shipped yet and I was told that they couldn't do that and that this would be the last shipment i received and to just donate the food since my dog will no longer eat it... They told me to donate $222 worth of food to a shelter when shelters don't take raw food or to just give it to a friend as if you can just change a dogs diet with no repercussions. I think its really sad that you run your business this way and that you don't actually care about the pet or the pet owner.
Ordered a subscription for dogfood thru…
Ordered a subscription for dogfood thru a rewards offer from the company Rev U. Rev U claims Maev denied crediting my account for completing the offer even though I made the correct purchase. I will be cancelling my subscription and never using this site again
Von was amazing
Von was amazing, he explained clearly the issue with my order and all, as I was never told the Lamb was out of stock and its pricing compared to my previous Variety pack. He adjusted and re-shipped asap! Thank you Von!
My dog Brad loves this food!
My dog Brad loves this food!! I feel good feeding this to him, customer service is top-notch. They reply quickly and handle things efficiently. I couldn't be happier.
Fantastic customer service!
Maev customer service team is fantastic. They always respond promptly to my emails. My dogs love Maev😋
Customer service is spectacular!
Customer service helped me immediately get my order cleared up and the assistant was super nice and helpful. My dog, TI, loves the food so much that he stands by the counter while it is sitting the 10 minutes suggested. I found Maev through my daughter. You can trust the company to give you the best food and service!
Amazing and so easy
Von was very helpful
Von was very helpful. He helped organize a replacement order and provided new tracking information for my delivery. He followed up a few days later to make sure I had the tracking info to follow my order.
Tried Maev for my 130lb Shilo Shepard…Buyer Beware
Tried Maev for my 130lb Shilo Shepard who I feed a RAW appropriate diet. I needed something similar as we were headed on a 2 week trip. While I found the food good, it was terribly expensive for the amount of food you get. They did include a free dehydrated liver package (4.4oz) which my dog refused to eat. I used the Maev food as a topper to the food I had frozen and what I could purchase from Markets while on the road. While traveling, I did reschedule future shipments as they automatically sign you up for additional shipments. Since I had already decided that it was very expensive, even as a topper, I wanted to cancel. There is no cancel option on their site so you need to call or email. I also noticed they had included another shipment of the Liver treats scheduled to ship the next day. I had not ordered this. I sent off an email explaining I wish to cancel and stop this shipment. However, the response came the next day saying a rep would contact me. That took another day and in the meantime, the treat shipment went out. The rep did contact me saying he would cancel my 'subscription but nothing could be done about the shipment. I responded that I would pay $35 for 4 oz of liver treats that my dog refused to eat. NO RESPONSE. I plan on disputing the charge. Update. After several unanswered emails AJ emailed me back and was apologetic but did not offer to refund the charges. (10/31)
Quick response
Quick response - easy resolution
Stress Free Customer Service
Maev make's customer service stress free. Anytime I need assistance to help adjust my order a simple email is answered quickly. Always friendly service and extremely happy with the products. Paisley loves her food.
always very nice and helpful!
Very responsive and accommodating!
Always quick to respond and support our…
Always quick to respond and support our needs for our pup! Fantastic customer service and product!
Great customer service
Von was great to deal with, very helpful and prompt with responses.
Great food for your dogs
Great food for your dogs! Also they have a great costumer service, super helpful and communicative
Maev has been a game changer for my…
Maev has been a game changer for my dog. She is 8 years old and has so much more energy. I was skeptical that she would even be interested in frozen food. How is that even tasty? Not to mention, she is a small dog and has had numerous teeth pulled. How was she going to eat it? She does and absolutely loves it!! She also devours the freeze dried liver treats and the joint supplement bars. She has lost 5 pounds since I switched her food (which she needed to lose). I have tried Farmers Dog and NomNom in the past. Maev is by far her most favorite and the cleanest. I highly recommend this brand of dog food.
DO NOT BUY
DO NOT BUY! I thought I would try Maev as a healthier option I was a new customer and needed to cancel an order right after placing - I emailed same day with zero response so I called waiting on hold for over 40 minutes for the rep to tell me they don’t cancel orders or do refunds at all- even though my order didn’t ship. If something happens to your pet on this food good luck because you will never get ahold of anyone and they don’t care. If there is anything wrong with your order you won’t be refunded and they won’t care. Be very careful before making the decision to buy this food.
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