Find low prices on all of your Grocery, Pharmacy, Gift Card, Electronics, Home, and Style essentials at Meijer.
Is Meijer legit?
Meijer (meijer.com) has a 1.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 76% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Reviewers are deeply frustrated with the unhelpful customer service, finding it extremely difficult to get timely assistance or proper issue resolution through phone lines. People also frequently encounter rude and aggressive staff members across different store departments, leading to deeply uncomfortable interactions during their regular shopping visits.
However, some people mentioned that certain store employees are genuinely welcoming, kind, and quick to provide helpful assistance whenever required by shoppers. A few other consumers also felt that specific grocery items, such as fresh produce and delicious specialty food products, met their everyday expectations nicely.
Auto-generated from all reviews of this business. For reference only.
Meijer went to the crapper after the family passed or retired. Corporate running things to the ground (greed) ...
Lost profits over time from no sales, hour cuts. Folks leaving cos there's no longer a living. Only benefit being the weekly PT paycheck. Most depts. running on skeleton crews or just leads.
Empty or abandoned carts every other aisle, and boxes from stolen merchandise. It's a joke. One could go on---but you get the point. MANY loyal customers saying the same thing "what the heck happened after Fred/Lena died? The place sucks! You can't hire more people cause they don't get hours cause you're not making money!"
Corporate takeover. Running things to the ground (mgmt chips about it all the time) Very sad, when my home store USED to run like a flagship. That was 2022.
I have been having my groceries delivered for years. I have had no issues until today. I had a question about Mperks and had to deal with a chat bot and after answering question after question it suggested I call the customer service number. I got so frustrated, I just got out of the so called conversation. Basically M perks were used but I did not get the items.
The website and the app are almost impossible to navigate and pay. I tried paying 4 different times and different ways with different cards without success. The 5th time it worked after not being able to use my bridge card which seems illegal. I will NEVER shop here online again. Kroger will be my choice. The excuse they gave me for the app problem is that they are small because they only operate in 5 states. That if they fixed the bridge card problem it would crash the website. What??!! So they know and are ok with it. Unbelievable
The produce department in Valparaiso, IN is in need of better quality of fruits and fresh vegetables. The greens look like they been dead. The fruits are tasteless like the oranges, strawberries, melons etc. This has become for many of us. Food is expensive and quality is getting bad at this Meijer. I’m have given This Meijer location hopes to recover but it has failed me time and time again on their low quality produce.
While I was in fashion I noticed 2 other girls not working actually laughing and giggling because they are apparently in high school and not at work literally picking on another employee Brandi who was just doing her job. This place disgusts me only reason I go in is to see old employees that care about this store but are all being played . Union needs to get in there immediately.
Easter Sunday, not like any other day at Meijer, there were no small carts at he grocery entrance, No Red baskets at the grocery side at the Tittabassee store in Saginaw MI. One red basket was available, but was unable to remove it from the stand. So I literally dragged it around. I ran into a manager, wish I got his name, said to him, there are no small carts or red carry carts. He seemed totally unaware to the issue which I'm sure he was as he was strolling around produce aisles looking clueless. I want though the checkout and when I was leaving, there were miraculously approximately 10 red carry totes at the door. No greeter as there usually. Seems to be a policy on weekends and Holidays to "hide" the smaller carts and baskets to prom
ote using the large carts to "impel" shoppers to fill the larger carts. Simply Ridiculous!!
I shop at the Ypsilanti Meijer store, because of it being only about a mile and a half from my home. My likes and dislikes are below.
Likes:
1) 90% of the prices for their products are among the lowest among supermarkets in my area. They really beat out Kroger and Busch's Valueland!
2) Their produce is the best quality.
3) They offer a great selection of products.
4) They offer a great selection of brand names.
5) They reward customers with PERKS (points earned on purchases) and coupons to defray their costs.
6) Their customer service is fairly good most of the time. Justin and Greg do a great job.
Dislikes:
3) Many of their pharmacy staff are unfriendly.
4) Not enough aisles are open. Maybe they need to pay better wages.
Be very careful when shopping here. Always check expiration dates. They have tons of expired stuff on their shelves. Particularly meats and dairy that I have found to be a month or more past expiration. Also their pharmacy really struggles to get prescriptions filled on time, leaving me without my medications for days at a time. I’m switching to another store/pharmacy. It’s just gotten kind of ridiculous
Best quality for the cost. Meijer offers reasonable prices with higher quality, especially on things like meat and vegetable compared to other big box and discount food stores like Walmart, Aldi and Sav-a-lot. The number of wrong prices, mis-located product and lazy employees has greatly increased since COVID...
Been shopping Meijer for years, not better or worse than other options but.....WATCH EXPIRATION DATES ON EVERYTHING! Especially refrigerated items. Routinely find items that expired weeks or months earlier on the shelves (finally took a package of black olives off the shelf I had looked at for 2-3 months that looked like it contained sludge). Staff regularly blocks aisles as they re-stock and make it difficult to impossible to reach what you are looking for. I was yelled at by staff for entering an aisle they had blocked off to clean up a water spill - they blocked the entire aisle when the spill was in the center taking up about 5 feet of floor space - my selection (at the end of the aisle) was nowhere near the spill. Routinely only open 1 or 2 full service checkouts.
Meijer is my go to store, each Sunday after Church and sometimes during the week if I have a new prescription or refill to pickup. 75% of all my shopping, Food, Drinks, Paper Products and purchase most of our Clothing are purchased at Meijer. The Fresh Meat, Poultry, Fruits and Veggies are always fresh. Prices are compatible to other Stores in the area and even cheaper than one other Grocery Chain Located in Champaign, Urbana and Savoy.
Where do I begin?!
Okay, having three separate apps/logins for Meijer M Perks, Meijer Pharmacy, and Meijer RX History, is insane!
The RX History only opens to a blank white screen. Utterly useless.
The Meijer App displays a "Oops, we're idiots, and something went wrong" message 5 times out of ten.
And that's if it doesn't just glitch out and freezes with the rotating "Duh, we don't know what to do" icon.
Then there's the fact that it always takes three days to refill a prescription. And spare me the 3 excuses. It's not normal, it's not necessary, and it's not acceptable. No other pharmacy does this. And Meijer's doesn't need to, but the company is run by inept, spoiled fools.
Three days ago, I placed a refill order for two prescriptions. The app repeatedly said that it couldn't refill RX #1, just RX #2.
Okay, fine. I'll call and get it fixed.
Pharmacy rep on the phone: "I'm not here to answer questions."
Okay, well then you're also not here to take my money?
Three days later, when picking up RX #2, they couldn't see the order request.
But RX #1, that supposedly couldn't be refilled, was ready for pickup! WTF?!?!?!?
Then there are the prices store-wide, which aren't any better than anyone else's anymore.
Or their sub-par brand of food, etc. that is awful. Unfortunately, because they're trying to push their own garbage, the selection at Meijer isn't what it used to be.
Meijer no longer has anything special or good, and has left me with no reason to return.
Mind you, I'm 57, I've been shopping here since 1978 when it was still a Meijer Thrifty Acres.
My entire family USED to shop at Meijer exclusively. Over the past FIVE DECADES, we have spent roughly $1.7 million dollars on groceries, automotive items, sporting goods, home-goods, cookware, birthday and Christmas presents, and prescriptions.
$1,700,000!!!!
As of today however, we're done. We will never set foot in another Meijer ever again. Not even if you paid us.
I hope that I live long enough to see this once great store topple.
May God have mercy on your worthless souls.
This was my goto store for 40 years. No more. Their customer service is horrible. Good luck getting any service, good or bad, at any of their counters. I just use our regional chain now, I don't pay much more and the service is much better.
Meijer STEALS FROM THE POOR!!!
Meijer RIPS OFF SNAP RECIPIENTS!!!
Meijer RIPS OFF POOR DISABLED AND ILL SENIORS!!!
Meijer delayed my 12-22-25 LATE DELIVERY TWICE.
It had been shopped more than 5 hours earlier.
When groceries were received, everything frozen
was thawed, room temp and damaged.
Everything perishable was room temp and damaged.
Meijer refuses to refund or replace anything for
all of this inedible food.
Meijer left me with NOTHING TO EAT for Christmas.
Previously they delayed or canceled orders several times for no reason and still took my money. I will not accept being bought off with 10,000
MPerks I will never get, like has been done
to me twice previously. Nor will I accept a credit
of $15 that I never got.
Meijer quibbling over $100.00 + of unusable food when their net worth is 18.3 billion is petty beyond belief and heartless.
BE AWARE: This has nothing to do with the products in store near me. The one star rating is because of an incident that took place in that store. In early very early January, I fell on a slippery floor in the Meijer store me. The fall was so serious that I was taken via ambulance to the Emergency Room at my local hospital where a CAT scan and other tests were run. That was followed by a visit to my PCP where a concussion was determined.
I have witnesses to the fall and, after a snowfall, the parking lot had not been sufficiently iced. There were no warning signs of a possible slippery floor near where I fell. I was called by Meijer Risk Management and told to call them about this incident. I have now done that more than 15 times with no response. I have also called corporate customer service and they have been unable to receive a response. This is untenable.
I am submitting this review as a warning to others, should something like this happen to them. I am also writing this because Meijer Risk Management has left me no choice. It's been more than three weeks since this incident took place.Perhaps, this review will prompt a response. Who knows.
The manager at this store thinks its okay to let your pets roam around the store. NOT SERVICE PETS, clearly just PETS. Someone needs to tell the manager of the Jeffersonville Indiana store, Doug, that THAT'S AGAINST THE LAW TO HAVE PETS AROUND OPEN FOOD! I hate this Meijer, their prices are about 15% higher than Kroger and their staff is terrible.
Meijer deli in Highland, Indiana is the worst in this entire area. They are slow as molasses…no worse! They talk to each other instead of servicing the customers. I dread when I need to stop at Meijer’s deli. You need an entire day to do just this!
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