The “All-In-One” Membership Plugin for WordPress. MemberPress is the complete membership solution for WordPress, combining content protection, digital product sales, and flexible subscription management in a single, easy-to-use plugin. With secure payment processing, advanced access controls, and ClubSuite built-in, MemberPress also helps you create thriving member communities—complete with groups, conversations, and private spaces designed to boost engagement and build long-term loyalty.
Written by the business, not verified by us.MemberPress (memberpress.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally prompt, highly knowledgeable, and genuinely helpful when troubleshooting various technical issues. Many people note that the powerful membership plugin makes managing subscriptions and website content wonderfully smooth and efficient. Reviewers emphasize that the software saves significant development time and provides reliable performance for their digital businesses. However, some customers also noted frustrations regarding strict subscription policies and occasional plugin updates disrupting their live sites. A few reviewers experienced difficulties with persistent system errors, unhelpful service responses, and managing complex software components.
Auto-generated from all reviews of this business. For reference only.Overall MemberPress has been a good experience. There are times where it is overly cumbersome and requires some research to find the right automation fit with other plugins and applications, but its never more than a minor annoyance and certianly isn't obstructive to the work.
Memberpress has disgusting subscription policies. I emailed them within 24 hours of them charging my card - and while they talk about a grace policy in other reviews, they refuse to do the refund. I'm speaking with my bank and I will never recommend this horrible company.
Hi Kara, Thanks for sharing your experience here. It helps us improve and it helps others who may be considering MemberPress. Your experience was concerning to me because it didn't seem to align with our internal policies and our 14 day refund guarantee. You're right that we get a lot of love for that 14 day "grace period." So, I looked into your case personally to understand what went wrong. When I did, I was happy to see that you actually did get a full refund issued from our team several hours before publishing this review. Our system indicated that you saw the refund notice as well. So, when you speak with your bank, they should be able to see the refund on their end as well. For clarity, our 14 day refund guarantee applies to the initial sign up. In your case, this was a renewal payment for our software which was activated on your website. So, perhaps that's where the misunderstanding stems from. I was sad to learn that your website isn't live anymore. I wish you well, and thank you for your feedback here. All the best, Curt
Great support at MemberPress. First class program!
There have rarely been any issues, but when there have been, the support team is fast and helpful. This time, I have had several issues, many of which were conflicts, mainly with other plugins. Sam was relentless in fixing them, even on a Friday afternoon, so I didn't have to put my site in maintenance mode over the weekend. I remembered that a few years ago, Sam was caring and helpful.
Sam in support is incredible. I'm serious that I wouldn't have stuck with MP if it weren't for his incredible support helping me navigate tech issues that were above my head. He's gone above and beyond helping me migrate from LearnDash to MemberPress and assisting with the Divi formatting issues and coding problems I was having. There is absolutely no way I could have gotten to where I am setting all this up without his assistance. I haven't launched yet but he's been helping me through the four months that I've been working on this and it's been invaluable. I hope Memberpress knows what a valuable gem he is to the company!
I am still in the 14-day trial period, but so far I like what I see. Their support team is excellent. I worked with Euler Arthur who was very knowledgeable, friendly, and solved my issue. I hope all of their support reps are like Euler and that I wasn't just lucky to get the best on the team! I would highly recommend MemberPress.
This is my second review because there is no way I could receive the best support ever once again without leaving a review. Hesham and the team helped me through a technical issue that they didn't even have to help with due it not not being a MemberPress issue per se. If I ever have another project that requires a member solution it will 100% be MemberPress.
I spoke with Omar who gave fast and correct support to solve my client's issue immediately. Really impressive. Thank you Omar!
I have used MemberPress for many years. The product is rock-solid and rich in features. But it goes beyond that. When your business relies on memberships, you also need support when questions and changes inevitably come up. Without support, your business will suffer - and maybe die. MemberPress support is one of the best I have ever seen, with quick and expert responses. My recent positive experience with Predrag from MemberPress support was yet another example of the great job they do. Buy MemberPress for the product, but stay for the support. It makes all the difference.
I've been using MemberPress while building a new membership site, and I have to say — the customer support alone is worth 5 stars. Like any powerful plugin, some of the customizations I needed weren't available natively out of the box. What impressed me was how quickly and thoroughly the support team responded. Rather than pointing me to a generic FAQ or telling me a feature "isn't supported," they actually provided working code snippets tailored to my specific use case, along with clear explanations so I understood what was being implemented. In a world where plugin support often means waiting days for a copy-paste response that doesn't actually address your question, MemberPress stands out. Their team is fast, knowledgeable, and genuinely invested in helping you succeed with the product. The plugin itself is robust and feature-rich — but it's the support experience that turned me into a loyal user. Highly recommend to anyone building a membership or course site on WordPress.
The customer service is amazing! Is great to know that if I have an issue, I start a support ticket and they answer with the solution right away. Thank you Omar for your help!
strong tool with more features than we reall yneed
Great customer support and supports all my membership needs 😀
MemberPress has been a great addition to my website. It has leveraged more customer leads for my business and facilitated the growth of my wellness content membership structure. My developers and I moved away from a less comprehensive solution to MemberPress due to its wider array of features. We never looked back since.
We are early in our MemberPress adoption journey and have been very impressed with the flexibility of the plug-in for our membership site and offering. The MemberPress team have thought of everything it appears that a membership organisation would need. Additionally the quality and speed of responses from the MemberPress support team has been not only a huge help but impressive. Omar and Sinisa have been the agents that we have interacted with so far and both have been first class.
Very helpfull if you have questions or issues. Very service oriented. People are always patient and friendly. System works very good and is easy to implement. I strongly recommend Memberpress.
Encountered some glitches during usage of the plugin. Contact support which referred us to a tutorial video. Many of the videos could be updated and the plugin does indeed have a learning curve. All in all no major issues with compatibility. Pricewise, they are definitely on the high-end for similar plugins. They should offer more incentive discounts, especially for client loyalty.
MembrePress has been the lung for our elearning platform ever since it was created
MemberPress is the exact plugin for what my business needed. The Achieve Running Club (achieverunningclub.com) is a member website and MemberPress takes all the setup and management of a members site and makes it simple, straight out of the box.
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