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Electronics & Technology

MemberPress

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103 reviews

4.8103 reviews
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About MemberPress

Data updated
Website
memberpress.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
67% (2/3)
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About this business

The “All-In-One” Membership Plugin for WordPress. MemberPress is the complete membership solution for WordPress, combining content protection, digital product sales, and flexible subscription management in a single, easy-to-use plugin. With secure payment processing, advanced access controls, and ClubSuite built-in, MemberPress also helps you create thriving member communities—complete with groups, conversations, and private spaces designed to boost engagement and build long-term loyalty.

Written by the business, not verified by us.

Is MemberPress legit?

MemberPress (memberpress.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally prompt, highly knowledgeable, and genuinely helpful when troubleshooting various technical issues. Many people note that the powerful membership plugin makes managing subscriptions and website content wonderfully smooth and efficient. Reviewers emphasize that the software saves significant development time and provides reliable performance for their digital businesses. However, some customers also noted frustrations regarding strict subscription policies and occasional plugin updates disrupting their live sites. A few reviewers experienced difficulties with persistent system errors, unhelpful service responses, and managing complex software components.

Auto-generated from all reviews of this business. For reference only.

What people say

MemberPress; an integral part of my business

MemberPress has been an integral part of my training courses for approximately the past 5 years. I would not have been able to make the pivot within the business during COVID without it. The support and assistance have always been wonderful, and the new features they keep developing make it an excellent value for money. I can's wait to see what they develop to make it even better.

Reliable plugin, but billing could be clearer

I’ve had a generally good experience using MemberPress. The plugin itself is solid and reliable, and it integrates well with WordPress. It handles memberships, payments, and access rules cleanly, and once set up properly, it runs with minimal intervention. Where things could be improved is around billing transparency. The initial pricing is discounted, but the renewal jumps to full price, which isn’t always obvious unless you dig into the details. In our case, this caused some confusion when the annual renewal came through. Overall, the product works well and does what it’s designed to do, but clearer communication around renewals and billing would make the experience better.

Excellent customer service for complex website

I have used MemberPress for years and MemberPress Courses for 2 years. My website is complex and has a lot of custom code and functionality, all of which MemberPress has handled very well. I recently had a coding issue dealing with interconnections between multiple other software programs that I couldn’t figure out even after 2 days of work. I contacted MemberPress and Sam gave me the exact pieces I needed to get it working. I now have a fully functional private group system that automatically establishes membership roles using a coupon. It took very little time at all. I couldn’t be more pleased that I am using MemberPress and their excellent customer service.

Excellent customer service

The Memberpress support team is always extremely quick to respond to our often quite specific requests. Even if the solution sometimes isn't too straightforward the team is consistently trying to work toward a solution with us, keeping us in the loop with suggestions for workarounds until we find a permanent solution - Which we do always end up finding. We cannot recommend their customer service enough.

Great Membership Platform and Outstanding Customer Service

I’ve been using MemberPress to manage memberships on my website, and overall it has been a very solid platform. The plugin integrates well with WordPress and gives you the tools needed to manage subscriptions, trials, and member access without needing complicated workarounds. What really stands out is their customer support. When I ran into a technical issue with redirects on my account page, the support team responded quickly and helped me track down the exact setting that needed to be corrected. The instructions were clear and the problem was resolved without a lot of back-and-forth. It’s obvious the team knows their product well and genuinely wants to help users succeed. Having responsive, knowledgeable support makes a big difference when you're running a membership site. Overall, MemberPress has been reliable, flexible, and backed by a support team that actually helps when you need it. I would definitely recommend it to anyone building a WordPress membership or subscription-based site.

I have been using Memberpress since 2021

I have been using Memberpress since 2021 and am very satisfied. When problems have arisen, the support team has been very quick to respond and impressively competent. It is clear that they are people who really know what they are doing. The programme is not difficult, but it is a little complex. You need to be prepared to learn a few new things when you install Memberpress. There are many good videos and manuals to help you with this. And when those are not enough, support is there, of course.

High-quality work

I would like to sincerely thank the MemberPress team for the excellent work they delivered. They developed my website, and the final result was professional, well-structured, and fully functional. What impressed me the most was their support even after the project was completed. When I decided to improve certain aspects of the site, they were completely available and willingly went back to make the necessary edits until everything was exactly the way I wanted. They showed great patience, commitment, and genuine care for my satisfaction. I highly recommend MemberPress to anyone looking for quality, professionalism, and a team that truly values its clients.

Pure garbage....

Pure garbage..... stay away from this if you run a real member organization. This program is junk and is cheap for a reason. Also, anyone who gives this company 4 or 5 stars have no idea how to run an association. The developers here have no clue how a membership system should work for member based orgs. The system is still sending my members thousands of emails and they cannot stop it from happening. It is embarrassing.

Great Membership plugin!

I finally took the plunge to move from another membership plugin which wasn't working for me. The Memberpress support was excellent even before I joined and that has continued. Questions and problems have been owned by individual people in support so you don't have to explain everything every time. They seem to have experienced every quirky and complicated situation I've thrown at them and the solutions were already implemented. The integration with Stripe and Paypal is well documented and worked straight away. Special thanks to Sinisa in support who has been brilliant!

Flawless support

I have a great experience with a Memberpress and their support regarding complex task with migration and retroactive member activation process while doing a web restructure and redesign. The support is actual real human beings, not AI.. guy named Sinisa was very helpful, patient, fast and actually solved all our problems.

Strong Communication and Project…

Strong Communication and Project Leadership, with Opportunity for Stronger Quality Control I worked with an international project manager and development team to migrate my website to WordPress under a firm deadline. Coordinating across time zones naturally adds complexity, but overall communication was clear and the project maintained forward momentum. The content transfer itself was handled well, and the team was responsive to requested adjustments. The project manager in particular balanced accountability with professionalism. He managed the pace without being pushy and was respectful of real-life circumstances on my end that affected timing. That balance made a difference. There were, however, several instances where work required redoing due to insufficient internal review before handoff. Stronger quality control would have reduced back-and-forth and improved efficiency. The most significant issue occurred at launch. While development was correctly done on a staging domain, the site initially went live without being fully configured on the primary domain with security and backups in place. A structured pre-launch checklist and meeting would help prevent this in the future. Overall, the technical capability and responsiveness were present. With tighter internal quality checks and clearer launch sequencing, the client experience would be significantly strengthened.

Reliable Membership Plugin That Delivers Consistently

I’ve been using MemberPress for two years and have been very happy with it. It’s stable, easy to manage, and does exactly what it promises. Setting up memberships, payments, and access rules is straightforward, and it integrates well with other tools I use. Support has been responsive when needed, and overall it has been a dependable part of my business.

An excellent experience from start to finish.

Working with the MemberPress team was an excellent experience from start to finish. Desmond, our main point of contact, was knowledgeable, responsive, and consistently solution-oriented throughout our time collaborating together. From initial scoping through implementation, they demonstrated a strong understanding of both MemberPress’s technical architecture and what the end-user experience could look like. They were able to quickly grasp our goals and offered thoughtful recommendations that added so much to our project. Desmond ensured that questions were answered thoroughly, timelines were realistic, and all of our deliverables were aligned with tasks and expectations. When adjustments were needed, their team handled them quickly and professionally. Overall, the MemberPress team delivered high-quality work with friendliness, reliability, and expertise. We would confidently recommend them to any organization looking to build or refine a robust or potentially complex membership platform.

MemberPress is a Great WordPress Plugin-Highly Recommend!

MemberPress is a great WordPress plugin that supports membership communities. What has continually impressed me is their prompt, highly helpful support team. I was assisted on several occasions over the last year by Euler Arthur, a member of the customer success team. He was so helpful in troubleshooting some issues I was having with Breakdance and MemberPress conflicts. He went above and beyond in his efforts to get to the bottom of the issue, provided a workaround, and, most recently, helped me resolve an issue that resurfaced. I'm very pleased with MemberPress and would highly recommend their product!

Memberpress is a great solution

Memberpress is a great solution, and we are using it for several years now. The most amazing thing is their support: always on point and very helpful. Got help from Euler and his help was great. Took days to find out what was going on as it was not an easy task at all, but they were very precise, helpful and always on point and in the end we figured it out. They really were amazing

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